Access Guide
Overview
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About
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- This is a purpose built multi-sensory play facility for children and young people with disabilities and other additional needs.
- Facilities available in the venue include: a playground situated within a gated enclosure providing its users with a safe and secure environment for play and learning experiences and visits to the farm and woodland activities.
- View information on opening times.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Elstree & Borehamwood.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located on Aldenham Road.
- The car park is open air/surface.
- The car park surface consists of loose chippings.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays have faded markings.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 430cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 88m from the SEND Pavilion entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- This route has uneven surfaces and bollards.
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Charges and Restrictions
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- Parking is not free for all users, including Blue Badge holders.
- View information on parking policies/charges (opens new tab).
- Parking for all visitors including Blue Badge Holders is charged at £4.50 a day.
- You can use cash or contactless payment to purchase a token from the farm shop.
- Payment is taken as you leave the park.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located ahead from the SEND Pavilion entrance.
- The transfer space varies between toilets with adaptations.
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Changing Places Facilities
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- Changing Places facilities are located ahead from the SEND Pavilion entrance.
Entrance (SEND Pavilion)
- This entrance is located at the front of the venue.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There is an intercom at a height of 100cm.
- There are double manual doors.
- The doors open towards you.
- The doors are easy to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 83cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors are easy to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 82cm.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located to the right from the SEND Pavilion entrance.
- The distance from the SEND Pavilion entrance is 2m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 100cm.
- There is not a lowered section at the desk.
- The reception has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this area.
- Some flooring is shiny.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
- Lighting levels vary due to the size of the space.
Room (Sensory Room)
- The room is located to the right from the SEND Pavilion entrance.
- The distance from the SEND Pavilion entrance is 5m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 80cm.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were low at the time of the survey.
Changing Places (Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located ahead from the SEND Pavilion entrance.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the SEND Pavilion entrance is 8m.
- The most accessible route to the Changing Places facility has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access into the facility.
- There is not any signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 80cm.
- The door has a lever twist lock.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
- The dimensions of the facility are 290cm (width) x 390cm (depth).
- There is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 146cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 83cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility has a mobile hoist.
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Shower Details
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- There is a fixed shower head.
- The shower controls are lever mixer.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
- There is no emergency alarm.
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Other Facilities
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- There is a fixed height wash basin.
- The wash basin is 70cm from the floor.
- The wash basin has a lever mixer tap.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 114cm from the floor.
- A wide paper roll dispenser is not available.
- There is not a hand dryer.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin and a clinical waste bin.
- There are no coat hooks.
- A privacy screen is not available.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located ahead from the SEND Pavilion entrance.
- The distance from the SEND Pavilion entrance is 8m.
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Route
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- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 80cm.
- The door has a locking handle.
- Internally the door has a low colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 147cm (width) x 213cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 80cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on top of the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 86cm from the floor.
- The wash basin has a lever tap.
- The wash basin and tap cannot be reached when seated on the toilet.
- The wash basin is 83cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a medium colour contrast.
- The soap dispenser is 107cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 105cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The handwashing facilities are located outside of the toilet cubicle.
Outdoor Spaces (Adventure Playground)
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About
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- The following is available in this area: a playground.
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Getting Around
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- There are unsurfaced paths/trails throughout.
- Path or trail surfaces consist of: grass and compact earth.
- The majority of the unsurfaced footpaths are wide enough for wheelchair users.
- Paths or trails have some sections with potential obstacles such as: uneven surfaces.
- There are some seats situated along the paths for people to rest.
- There is not step-free level access throughout.
- The following areas have step-free access via slopes: majority of the grass areas.
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Playground
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- The playground is accessed via a gate.
- The width of the opening is 300cm.
- Some of the play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, rotating, climbing, balancing, crawling, viewing and sensory (visual, audible, or tactile).
- Routes around the play equipment are not firm and even.
- Routes around the play equipment are at least 150cm wide.
Entrance (The Warm Welcome Cafe)
- This entrance is located to the left from the SEND Pavilion entrance.
- The approach to the entrance has uneven surfaces.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the step.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are 2 steps.
- There are no handrails for the steps.
- The steps are unmarked.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors.
- The doors are permanently held open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 57cm.
- There is a small lip on the threshold of the opening.
- The doors have a high colour contrast.
- There is step-free access via ramp as you enter.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
Eating and Drinking (The Warm Welcome Cafe)
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the left from The Warm Welcome Cafe entrance.
- There is step-free level access to the counter.
- The height of the counter is 94cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 94cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted and handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is partially covered.
- There is step-free level access throughout the majority of the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs without armrests and benches.
- Some seating is fixed.
- Furniture available in this area includes: tables and picnic tables.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is no (or very little) background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
