Access Guide
Overview
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About
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- Services and facilities available in the venue include: bingo, dancing, table tennis, college courses, childminding, language classes and health professionals. .
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- There is on-street standard parking.
- The nearest train station is Stevenage Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are manual doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- The toilets with adaptations are located ahead and to the left along the corridor after entering the centre.
- All toilets with adaptations have a left hand transfer space.
- Female and male step-free standard toilet facilities are located ahead and to the left along the corridor after entering the centre.
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Changing Facilities
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- Parent and baby changing facilities are located within the first male and female standard toilets and within the second toilet with adaptations.
Parking
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Car Park
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- The car park is located in front of the centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 220cm (width) x 470cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 100cm.
- The nearest designated bay is 8m from the entrance.
- The most accessible route from the Blue Badge parking has a slight ramp.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- There is a public car park located next to the centre on Bedwell Cresent.
- Designated Blue Badge parking bays are not available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the centre on Bedwell Cresent.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is ramped and stepped access at the entrance.
- The ramp bypasses the steps.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are handrails on both sides.
- There are 3 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is between 15cm and 18cm.
- The depth of the steps is between 30cm-45cm.
- There are double manual doors.
- The doors open towards you.
- The doors require effort to open.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 84cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located on the left as you enter the centre.
- The distance from the entrance is 3m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 110cm.
- There is not a lowered section at the desk.
- The reception has screens which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
- Lighting levels were even at the time of the survey.
Getting Around
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Access
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- There is step-free level access throughout walkways.
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Circulation
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- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- There is background noise which varies depending on the time of day.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located ahead and to the left along the corridor after entering the centre.
- The distance from the entrance is 18m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 186cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 87cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a low colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet has a padded backrest.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 91cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There is a vertical grab rail on the left side of the wash basin.
- The wash basin grab rail has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 109cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 119cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm but it was tied up at the time of the survey.
- There is no mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 93cm.
- The walls and floor have a medium colour contrast.
- Lighting levels were low at the time of the survey.
