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Brookmans Park Station

Station Road, Brookmans Park, Hertfordshire, AL9 7SS

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Access Guide

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Introduction

  • Staff help is available Monday - Friday from 06:15 - 10:45. If you require assistance please telephone the helpline on 0800 058 2844, textphone 0800 138 1018 or email [email protected] 24 hours before the day of travel to ensure arrangements are in place.
  • The booking office is accessible from the street. However, the platforms are only accessible via the footbridge. The nearest station with step free access is Potters Bar.

Location

  • There is a bus stop within 150m (164yds) of the venue.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • The car park is located off Station Close.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 designated parking bay(s) within the car park.
    • The dimensions of the designated parking bay(s) are 360cm x 630cm (11ft 10in x 20ft 8in).
    • The nearest designated bay is 186m (203yd 1ft) from the main entrance.
    • The furthest designated bay is 191m (208yd 2ft) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are level changes with no dropped kerbs.
    • The car park surface is tarmac.
    • The patron does have to cross a road.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the station.
  • There is not level access into the venue.
  • There are no doors at this entrance.
  • The width of the door opening is 258cm (8ft 6in).
  • Second set of doors View
    • There is a second set of doors.
    • There are no doors at this entrance.
    • The width of the door opening is 150cm (4ft 11in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp or slope is located on the path leading to the entrance.

Reception (Ticket Office)

  • The desk/counter is 2m (2yd 7in) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Level Change (Footbridge)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the platforms.
  • There is/are 15+ step(s) to the area/service.
  • There is tactile paving at the top and bottom of the steps.
  • The step(s) is/are clearly marked.
  • The step(s) is/are deep (18cm+).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.

Train Station

  • There are generally 1 member(s) of staff on duty.
  • The station is staffed.
  • There is not an office to obtain help.
  • The station is not staffed between 10:45 - 06:15.
  • There is a ticket office.
  • The ticket office is located at the main entrance.
  • The ticket office is 2m (2yd 7in) from the main entrance.
  • The train companies that operate within this station include:.
  • Please click here for access information for Great Northern.
  • There is not a taxi rank at the station.
  • There are 4 platform(s) in the station.
  • The platform(s) accessed by steps only is / are 1 & 4.
  • Additional Station Information View
    • Announcements on platforms are audio and visual.
    • Platforms which have tactile markings at the platform edge are 1,2,3 & 4.
    • Accessible toilets are not located on the platform(s).
    • There is not a wheelchair available to borrow.
  • Comments View
    • Only platforms 1 & 4 are open to passengers. Platforms 2 & 3 are fenced off for non-stop fast trains.

Accessible Toilet

  • There are not accessible toilets within this venue designated for public use.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.