Access Guide
Overview
-
About
View
- The venue is a public lending library .
- Services and facilities available in the venue include: computer access, tablet loan, photocopying, printing and free wi-fi.
- There are no toilet facilities.
- View information on opening times.
-
Parking and Public Transport
View
- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Cheshunt Station.
- This station has step-free access.
- The nearest bus station is Waltham Cross.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
- Access throughout may include permanent physical obstructions.
-
Getting Help and Assistance
View
- Seating is available.
- There is a fixed hearing assistance system.
- The alternative formats documents can be provided in include: large print and audio.
- There is a water bowl available for assistance dogs.
Parking
-
Car Park
View
- The car park is located at the front of the library.
- The car park is open air/surface.
- The car park surface consists of tarmac and block paving.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 480cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 20m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
-
Charges and Restrictions
View
- Parking is free for all users.
-
Electric Vehicle Charging Points
View
- Electric Vehicle charging points are not available.
-
Drop-off Point
View
- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the library.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a bell at a height of 105cm.
- There is a single automatic door.
- The door opens towards you.
- The width of the opening is 102cm.
- The door has a medium colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 100cm.
Reception
-
Location
View
- The reception is located to the right as you enter the library.
- The distance from the entrance is 10m.
-
Route
View
- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
-
Access
View
- There is step-free level access to the reception.
- The height of the reception desk is 76cm.
- There is not a lowered section at the desk.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
-
Access
View
- There is step-free level access throughout all areas.
-
Circulation
View
- There are no doors to open along circulation routes.
- Access throughout may include permanent physical obstructions and moveable physical obstructions.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
- Lighting levels were even at the time of the survey.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs, sofas and riser recliner chairs.
- Furniture available in the library includes: tables and desks.
- Some tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 100cm to 140cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- There are different language options available on the self checkout machine.
- This library is able to provide material in the following formats: large print, ebook, ejournal and audio.
- Auxiliary aids available in this library include: ergonomic chairs, large letter key keyboards, high visibility/contrast keyboards, trackball mouse, handheld magnifiers, CCTV/video magnifiers and headsets.
- Accessible software available for the computers includes: Zoomtext.
