Access Guide
Overview
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About
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- Services and facilities available in the venue include: the council chamber and council services.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Harpenden Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is a manual door along one of the circulation routes.
- Access throughout may include narrow walkways.
- The first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- British Sign Language interpreters can be provided on request.
- The alternative formats documents can be provided in include: Braille (on request) and large print (on request).
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are no designated Blue Badge parking bays available.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the side of the building off Leyton Road.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 78cm.
- The doors open towards you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 98cm.
Getting Around
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Access
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- There is step-free access between floors via lift.
- There is step-free level access throughout walkways.
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Circulation
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- There is a manual door along one of the circulation routes.
- Access throughout may include narrow walkways.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs with armrests and chairs without armrests.
- Lighting levels vary due to the use of large glazed walls.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located ahead as you enter the building.
- The distance from the entrance is 5m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- This route has narrow walkways.
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Access
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- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 146cm (width) x 250cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 78cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 95cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 140cm from the floor.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
Lift
- The lift surveyed is located ahead and to the left as you enter the building.
- The distance from the entrance is 4m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 375kg.
- The external lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 78cm.
- The internal dimensions of the lift are 78cm (width) x 122cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing.
- Lighting levels were even at the time of the survey.
Stairs
- The stairs are located ahead and to the left as you enter the building.
- The ground and first floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Council Chamber
- The room is located on the first floor to the left as you exit the lift.
- The distance from the lift is 3m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 90cm.
- The doors open towards you.
- The width of the opening is 134cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 90cm.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: tables and desks.
- None of the tables and desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this room which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were even at the time of the survey.
