You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hertford East.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a reception, gym, strength room, group exercise studio, learner pool, swimming pool and pool viewing area.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front and rear of the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • There is/are 4 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 480cm (11ft 6in x 15ft 9in).
  • The nearest designated bay is 10m (10yd 2ft) from the main entrance.
  • The furthest designated bay is 17m (18yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge bays are in front of the main entrance.
  • There is 2½ hours maximum free parking.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 148cm (4ft 10in) wide.

You are on Reception. Skip to the next section.

Reception

• The desk is 8m (8yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played in the reception area, fitness suites and studios.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • In addition to the hydraulic hoist, there is a overhead power hoist with harness for lowering people into the pool.
  • Every Saturday from 12:30-13:30 the pool is exclusively available to disabled customers, their families and carers.

You are on Swimming Pool (Learner Pool). Skip to the next section.

Swimming Pool (Learner Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is hydraulic.
• There are steps into the swimming pool.
• There are 5 steps.
• The steps do not have handrails.
• There is not a ladder type entrance into the water.

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• Comments View
  • There is also an overhead power hoist available with harness for lowering people into the pool.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located just past reception.
• The lift is a platform lift.
• The floors which are accessible by this lift are G-1.
• The lift is 15m (16yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 105cm x 150cm (3ft 5in x 4ft 11in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 1m (3ft 3in) from the lift.
  • There is level access to the fitness suite.
  • Level access is by lift.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are single.
  • The doors are heavy.
  • The opening is 84cm (2ft 9in) wide.
• Fitness Suite (General) View
  • Staff receive no training in assisting disabled people.
  • Equipment suitable for mobility or sensory impaired users includes treadmill, recumbent cycle, leg curl, upper body multi-station and leg extension.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Standard Changing Room (Swimming Pool - Changing Village). Skip to the next section.

Standard Changing Room (Swimming Pool - Changing Village)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 23m (25yd 6in) from the main entrance.
• The standard changing room(s) is/are approximately 15m (16yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 10m (10yd 2ft) from the swimming pool.
• The standard changing room(s) surveyed is/are located to the right past reception.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Changing Room (Fitness Suite - Male). Skip to the next section.

Standard Changing Room (Fitness Suite - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 5m (5yd 1ft) from the main entrance.
• The standard changing room(s) is/are approximately 7m (7yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 13m (14yd 8in) from the fitness suite.
• The standard changing room(s) surveyed is/are located on the right as you enter.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • There are similar female changing rooms opposite the mens facilities.

You are on Accessible Shower (Fitness Suite - Standard Changing Room - Male). Skip to the next section.

Accessible Shower (Fitness Suite - Standard Changing Room - Male)

• Accessible shower facilities are available.
• The accessible shower(s) surveyed is/are located in the changing rooms.
• The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 48cm (1ft 7in).
• There is level access to the services from the accessible shower facilities.

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• Comments View
  • There is also a facility in the female changing room.

You are on Accessible Changing Room (Reception Area). Skip to the next section.

Accessible Changing Room (Reception Area)

• There are accessible changing rooms available.
• The accessible changing room is located off the reception area.
• The facility is 19m (20yd 2ft) from the main entrance.
• The door opens outwards.
• The width of the door is 81cm (2ft 8in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 250cm x 245cm (8ft 2in x 8ft).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 170cm (5ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is a changing bench.
• The facility changing bench is wall mounted.
• The facility changing bench height is adjustable.
• The length of the bench is 190cm (6ft 3in).
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head and handrails.

You are on Accessible Changing Room (Swimming Pool - Changing Village). Skip to the next section.

Accessible Changing Room (Swimming Pool - Changing Village)

• There are accessible changing rooms available.
• The accessible changing room is located in the changing village.
• The facility is 26m (28yd 1ft) from the main entrance.
• The door opens outwards.
• The width of the door is 82cm (2ft 8in).
• The door is locked by a lever twist.
• The dimensions of the accessible changing room are 202cm x 274cm (6ft 8in x 8ft 12in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 180cm (5ft 11in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 48cm (1ft 7in) above floor level.
• There is a sink.
• The sink can be reached from seated on the toilet.
• The height of the sink is 72cm (2ft 4in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is not fully functional.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is not a locker within the accessible changing room.
• The accessible changing room has a ceiling tracking hoist.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip down seat.
• The height of the seat is 51cm (1ft 8in).

You are on Standard Toilet(s) (Changing Village). Skip to the next section.

Standard Toilet(s) (Changing Village)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the changing village.
  • The female and male toilets are 39m (42yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There are also standard toilets in the male and female fitness suite changing rooms.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.