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Knebworth Community Library

St Martins Road, Knebworth, Hertfordshire, SG3 6ER

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Access Guide

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Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Knebworth.
  • There is not a tram stop within 150m (164yds) of the venue.

Opening Times

  • Monday 14:00 - 18:00.
  • Tuesday 14:30 - 16:30.
  • Wednesday 14:30 - 16:30.
  • Thursday 14:00 - 18:00.
  • Thursday 09:00 - 11:00.
  • Friday Closed.
  • Saturday 09:00 - 13:00.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • Parking is free for Blue Badge holders.
    • The maximum stay is one hour.
    • The car park is located at the rear of the venue, via an access road to the right of the front entrance.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 2 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 237cm x 470cm (7ft 9in x 15ft 5in).
    • The nearest Blue Badge bay is 45m (49yd 8in) from the Main Entrance.
    • The furthest Blue Badge bay is 50m (54yd 2ft) from the Main Entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The car park surface is tarmac.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • Photos 7, 8, 9, and 10 show the route to the front of the building and Main Entrance from the car park.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • There is ramped/sloped or stepped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are single width.
    • The width of the door opening is 109cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located between the front footpath and the Main Entrance to the venue.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the left going up.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located between the front footpath and the Main Entrance to the venue.
    • There is/are 9 step(s).
    • The step(s) is/are clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • The access from the rear car park is shown on the photographs located in the Parking Section. The surface is paving slabs and there are some very slight slopes. The width of the pathway is 120cm.
    • The handrail for the slope is on the left from the bottom of the slope going up, then on the right side of the slope after a right turn in the slope.

Counter

  • The counter is 20m (21yd 2ft) from the entrance.
  • There is level access to the counter from the entrance.
  • There is a touchscreen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is not sufficient space to write or sign documents on the counter.
  • The height of the counter is 75cm (2ft 6in).
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • The hearing assistance system is signed.
  • Staff are trained to use the system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 05/04/2022.
  • The hearing assistance system was not fully functional at the time of testing.
  • Lighting levels are good.
  • Comments View
    • The touchscreen is located at a separate terminal on the right-hand side as you enter the venue. The screen is approximately 110cm high. Please see photos 3 and 4.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Accessible software includes Zoomtext.
  • Auxiliary aids are available for computer users.
  • A large text keyboard and height adjustable chair is / are available.
  • Equipment available for people with a visual impairment includes a large text keyboard.

Accessible Toilet (Right Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 25m (27yd 1ft) from the Main Entrance.
    • The accessible toilet is located at the rear of the venue.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 180cm x 234cm (5ft 11in x 7ft 8in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 112cm (3ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 102cm and 142cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the external door and wall.
    • There is a high colour contrast between the internal door and wall.
    • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
    • There is a high colour contrast between the dropdown rail(s) and wall.
    • There is a high colour contrast between the walls and floor.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located at the rear of the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.