You are on Overview. Skip to the next section.

Overview

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• About View
  • The venue is a leisure centre.
  • Facilities available in the venue include: a swimming pool, gym, cafe, 5-a-side pitches, sports hall, squash court, a sauna and steam room and a children's play area.
  • View information on opening times.
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Cheshunt Station.
  • This station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access at the most accessible entrance.
  • The most accessible entrance is the main entrance.
  • There is step-free level access throughout all areas, this may include the use of a lift.
  • Doors are held open along circulation routes.
  • The ground and first floors can be accessed via a standard lift.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 2 toilets with adaptations.
  • The toilets with adaptations are located on the ground and first floors.
  • The transfer space varies between toilets with adaptations.
  • Ambulant toilet facilities are located in the wet side changing village on the ground floor.
  • Female and male step-free standard toilet facilities are located within the changing village.
  • Female and male step-free standard toilet facilities are located in the ground floor lobby.
  • Female and male step-free standard toilet facilities are located on the first floor.
• Changing Places Facilities View
  • Changing Places facilities are located within the ground floor changing village.
• Changing Facilities View
  • Standard changing facilities are located in the changing village on the ground floor and in the changing rooms on first floor.
  • Parent and baby changing facilities are located in the changing village on the ground floor and in the standard changing room next to the gym.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located to the right of the entrance.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 2.0cm.
  • There are 6 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 460cm (depth).
  • The hatched/marked zones vary between bays.
  • The nearest designated bay is 25m from the entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is free for Blue Badge holders but not all users.
  • Parking is free when using the leisure centre. Registration details must be entered into the reception terminals located at 120cm high.
• Electric Vehicle Charging Points View
  • Electric Vehicle charging points are not available.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the rear of the Blue Badge bays.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double automatic doors.
• The doors open towards you.
• The width of the opening is 182cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 136cm.
• There is a small lip on the threshold of the opening.
• The doors have a medium colour contrast.

You are on Reception. Skip to the next section.

Reception

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• Location View
  • The reception is located to the right as you enter the leisure centre .
  • The distance from the entrance is 7m.
• Route View
  • The most accessible route to the reception has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access to the reception.
  • The height of the reception desk is 100cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 75cm.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.
  • There are security barriers with a wider opening which are operated by key card.
  • There is a wider wheelchair accessible gate that is 90cm wide There are self check in screens located at 90cm and 120cm.

You are on Getting Around. Skip to the next section.

Getting Around

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout all areas.
• Circulation View
  • Doors are held open along circulation routes.
  • There is a high colour contrast between the walls and floor along the majority of circulation routes.
  • Some flooring is shiny.
  • There is background noise in some areas of the venue.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
  • Lighting levels vary due to the size of the space.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the left of reception.
• The distance from reception is 18m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The ground and first floors can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 630kg.
  • The control buttons have a low colour contrast.
  • None of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 79cm.
  • The internal dimensions of the lift are 106cm (width) x 135cm (depth).
  • The control buttons have a low colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator.
  • Lighting levels were even at the time of the survey.

You are on Changing Area (Wet Side Changing Village). Skip to the next section.

Changing Area (Wet Side Changing Village)

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• Changing Area View
  • The shared changing area was surveyed.
  • The changing area surveyed is located ahead past reception.
  • The distance from reception is 12m.
  • The most accessible route to the changing area has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing area.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 136cm.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open towards you.
  • The doors are easy to open.
  • The width of the opening is 142cm.
  • The doors have a high colour contrast.
  • Internally the door has a high colour contrast.
  • Facilities in this area include: changing cubicles, a Changing Places facility, a changing facility with adaptations, toilets, showers, a changing bench, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 74cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • An ambulant toilet cubicle is available.
  • The cubicle does not have vertical grab rails.
  • It has a horizontal grab rail on the left.
  • Hand washing facilities include: a wash basin.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and Access View
  • The Changing Places facility surveyed is located to the right as you enter the changing village.
  • The Changing Places toilet is in addition to other toilet facilities.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The distance from the changing village entrance is 20m.
  • The most accessible route to the Changing Places facility has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a locking handle.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a high colour contrast.
  • The dimensions of the facility are 360cm (width) x 286cm (depth).
  • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
• Toilet Details View
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 310cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on top of the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the left as you face the toilet.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 95cm from the floor.
• Changing Bench and Hoist Details View
  • The changing bench is wall mounted and height adjustable.
  • The length of the changing bench is 180cm.
  • The facility hoist is powered overhead and accesses all areas.
• Shower Details View
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 46cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a high colour contrast.
  • There are dropdown rails for the shower.
  • The dropdown rails for the shower have a high colour contrast.
  • There is no emergency alarm.
• Other Facilities View
  • There is a fixed height wash basin.
  • The wash basin is 74cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 104cm from the floor.
  • There is not a towel dispenser.
  • A wide paper roll dispenser is not available.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 97cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There is one coat hook.
  • The coat hook is 145cm from the floor.
  • A privacy screen is not available.
  • The walls and floor have a medium colour contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.

You are on Pools. Skip to the next section.

Pools

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• Pool 1 View
  • The pool area is entered via the changing village past reception.
  • This is an indoor pool.
  • There is step-free level access throughout this area.
  • Seating available around the pool includes: benches and tiered seating.
  • Seating is fixed.
  • There is an emergency alarm poolside.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • Access into the water is via 4 steps.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails do not cover the flight of stairs throughout its length.
  • The steps are clearly marked.
  • The following adaptations are available for disabled people: a hydraulic hoist, a pool lift and a submersible wheelchair.
  • The pool is staffed at all times.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Location and Access View
  • The cafe is located to the left as you enter the leisure centre.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
• Order and Payment View
  • This area has a counter where food and drink can be ordered.
  • The service counter was surveyed.
  • The counter is located at the rear of the cafe.
  • There is step-free level access to the counter.
  • The height of the counter is 86cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 96cm.
  • The payment machine is portable.
• Service View
  • This area also has staff who can provide assistance with ordering.
  • Full table service is available on request only.
  • Menu types include: wall-mounted and countertop.
  • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy and vegetarian.
  • The following are available: drinking straws and takeaway cups.
  • There is not a hearing assistance system.
• Seating Area View
  • The seating area is both inside and outside.
  • The outdoor seating area is uncovered.
  • There is step-free level access throughout the seating area.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • The walls and floor colour contrast varies between low and high.
  • The flooring is shiny.
  • Seating available in this area includes: chairs without armrests, sofas and high stools.
  • Some seating is fixed.
  • Furniture available in this area includes: tables, high tables and picnic tables.
  • The surface height of some of the tables is suitable for wheelchair users.
  • The clear height under some of the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.

You are on Stairs. Skip to the next section.

Stairs

• The stairs are located to the left hand side of the reception.
• The ground and first floors can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Area (Dry Side). Skip to the next section.

Changing Area (Dry Side)

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area surveyed is located to the left of the reception area.
  • The distance from the reception is 15m.
  • The most accessible route to the changing area has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the changing area.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a high colour contrast.
  • There is a second, single manual door.
  • The door requires effort to open.
  • The width of the opening is 90cm.
  • The door has a high colour contrast.
  • Internally the door has a high colour contrast.
  • Facilities in this area include: showers, a changing bench, baby change facilities and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • The height of the baby change facility when in use is 92cm.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed shower head.
  • The shower controls are push.
  • There is no shower seat.
  • There are no grab rails for the shower.
  • There are no dropdown rails for the shower.
  • There are standard toilets next to the changing area via a separate second door.

You are on Gym. Skip to the next section.

Gym

• The gym is located along the corridor to the left of the reception .
• There is step-free level access into the gym.
• There are double manual doors.
• The doors open towards you.
• The doors require effort to open.
• The width of the opening is 186cm.
• The doors have a high colour contrast.
• There are turnstile barriers and a wider control gate that is 93 cm wide. This gate is open during gym operating hours. There is a reception desk which is 100cm high.
• There is not step-free level access throughout.
• The following areas have stepped access: the galleried area .
• There are no doors to open along circulation routes.
• Access throughout may include permanent physical obstructions.
• There is room for a wheelchair user to manoeuvre.
• The gym is staffed at specific times.
• The walls and floor colour contrast varies between low and high.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels vary due to the size of the space.
• The mezzanine area can be accessed via lobby lift to the first floor.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

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• Location View
  • The toilet surveyed is located to the left hand side of reception prior to gym entrance .
  • The distance from the reception desk is 20m.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 86cm.
  • The door has a locking handle (with a RADAR key to access).
  • Internally the door has a high colour contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 230cm (width) x 265cm (depth).
  • There is room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 174cm (from the side of the toilet pan).
  • There is a spatula flush for the toilet.
  • The flush is on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 97cm from the floor.
  • The wash basin has a lever mixer tap.
  • The wash basin and tap can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a high colour contrast.
  • There is a wall mounted soap dispenser.
  • The soap dispenser cannot be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 115cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a medium colour contrast.
  • The hand dryer is 91cm from the floor.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There is one coat hook.
  • The coat hook is 156cm from the floor.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.
• Shower Facilities View
  • There is a wheel in shower in the cubicle.
  • There is room for a wheelchair user to manoeuvre in the shower.
  • There is no emergency alarm.
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 49cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a high colour contrast.
  • There are dropdown rails for the shower.
  • The dropdown rails for the shower have a high colour contrast.