Access Guide
Overview
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About
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- The venue is a lending library.
- Facilities available in the venue include: computer access and free wi-fi.
- There is not a toilet with adaptations available.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Town Hall Car Park.
- View information on Town Hall Car Park (opens new tab).
- The nearest train station is Letchworth Garden City Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a slight ramp at the most accessible entrance.
- There is stepped access at the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the standard toilets and lecture room.
- The following areas have step-free access via ramps: the children's area.
- Doors are held open along circulation routes.
- The first floor can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There are both fixed and portable hearing assistance systems.
- You can borrow or hire the following equipment: walking aids.
- The alternative formats documents can be provided in include: large print, different languages and audio.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located on Eastcheap.
- The name of the car park is Town Hall Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance (Accessible)
- This entrance is located at the front of the library on Broadway.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There is a handrail on the left going up.
- There is a single manual door.
- The door is permanently held open.
- The width of the opening is 76cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 142cm.
- The doors have a high colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 106cm.
Entrance (Stepped)
- This entrance is located at the front of the library on Broadway.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There are 3 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 13cm.
- The depth of the steps is between 30cm-45cm.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 128cm.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 142cm.
- The doors have a high colour contrast.
- There are security barriers at the entrance.
- The maximum width between them is 106cm.
Reception
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Location
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- The reception is located ahead as you enter the library.
- The distance from the accessible entrance is 8m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 74cm.
- There is not a lowered section at the desk.
- The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests.
Getting Around
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Access
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- There is not step-free access between floors.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the standard toilets and lecture room.
- The following areas have step-free access via ramps: the children's area.
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Circulation
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- Doors are held open along circulation routes.
- The contrast between the walls and floor varies between low and high along circulation routes.
- Some flooring is patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Lighting levels vary due to the use of large glazed walls.
Library
- There is not step-free level access throughout.
- The following areas have stepped access: the standard toilets and lecture room.
- The following areas have step-free access via ramps: the children's area.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs and sofas.
- Furniture available in the library includes: tables, coffee tables and desks.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 100cm to 144cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: large letter key keyboards and trackball mouse.
Stairs
- The stairs are located to the left as you enter the library.
- The first floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Lecture Room
- The room is located to the left as you reach the top of the stairs on the first floor.
- The distance from the top of the stairs is 2m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens towards you.
- The door requires effort to open.
- The width of the opening is 78cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- Some flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- There is a clearly signed portable hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- Additional facilities/services include: a wash basin.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located to the left as you reach the top of the stairs on the first floor.
- The distance from the top of the stairs is 1m.
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 71cm.
- Internally the door has a high colour contrast.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has twist/turn taps.
- Hand drying facilities include: a wall mounted towel dispenser.
- Lighting levels were even at the time of the survey.
