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Letchworth Special Care Dentist Service

Nevells Road, Letchworth Garden City, SG6 4TS

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located ahead as you enter the building.
    • The toilet with adaptations has a right hand transfer space.
    • Female and male step-free standard toilet facilities are located ahead as you enter the building.
  • Changing Facilities View
    • Parent and baby changing facilities are located within the toilet with adaptation.

Parking

  • Car Park View
    • The car park is located at the front of the building on Nevells Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 280cm (width) x 430cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 122cm.
    • The nearest designated bay is 3m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Pedestrian Access Point

  • Access Point View
    • This access point is located on Nevells Road.
    • The access point is not clearly signed.
    • There is step-free level access at the access point.
    • There is an open gap at this access point.
    • The width of the opening is 118cm.
    • There is step-free access via ramp as you enter.
    • The ramp has a slight gradient.
    • The ramp is between 75cm and 150cm wide.
    • There are handrails on both sides, which are within reach.

Entrance

  • This entrance is located at the front of the building on Nevells Road.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There is a single automatic door, which is push pad activated.
  • The height of the push pad is 96cm.
  • The door opens towards you.
  • The width of the opening is 86cm.
  • There is a small lip on the threshold of the opening.
  • The door has a high colour contrast.
  • There is a push pad or push button to exit at a height of 108cm.

Reception

  • Location View
    • The reception is located ahead and to the right at the end of the corridor.
    • The distance from the entrance is 18m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • There is not a hearing assistance system.
    • The reception consists of a small room staffed by the receptionist. There is no counter or desk only an open door to speak to the staff member on reception.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.

Getting Around

  • Access View
    • There is step-free level access throughout the majority of walkways.
    • The following areas have step-free access via ramps: the male and female standard toilets.
  • Circulation View
    • Doors are held open along circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Lighting levels vary due to the size of the space.

Room (Treatment Room)

  • The room is located ahead and to the right at the end of the corridor on the left.
  • The distance from the entrance is 13m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 77cm.
  • There is a small lip on the threshold of the opening.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests and chairs without armrests.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Surgery 1)

  • The room is located ahead and to the right at the end of the corridor on the left.
  • The distance from the entrance is 22m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 84cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a low colour contrast.
  • Seating available in this room includes: chairs with armrests, chairs without armrests, high stools and bariatric chairs with armrests.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Room (Surgery 2)

  • The room is located ahead and to the right at the end of the corridor on the left.
  • The distance from the entrance is 14m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door requires effort to open.
  • The width of the opening is 76cm.
  • The door has a low colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a low colour contrast.
  • Seating available in this room includes: chairs without armrests, high stools and bariatric chairs with armrests.
  • Some seating is fixed.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a wash basin.
  • There is no (or very little) background noise in this room.
  • Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

  • Location View
    • The toilet surveyed is located ahead as you enter the building.
    • The distance from the entrance is 5m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens inwards and has a low colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a locking handle.
    • Internally the door has a low colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 160cm (width) x 290cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet.
    • The lateral transfer space is 94cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet has a padded backrest.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 96cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a low colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 110cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 101cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 166cm from the floor.
    • The height of the baby change facility when in use is 91cm.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey.