Access Guide
Overview
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About
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- Mr Mulligan's Lost World Golf has two 18-hole Jurassic Jungle and Ocean themed crazy golf courses and Electro Putt, a virtual crazy golf simulator.
- Services and facilities available in the venue include: Crazy Golf, Electro Putt and a bar and cafe.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Stevenage Leisure Park Car Park.
- View information on Stevenage Leisure Park Car Park (opens new tab).
- The nearest train station is Stevenage Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: Jungle Explorers course holes 10 to 14.
- The following areas have step-free access via slopes: both courses.
- There are no doors along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and permanent physical obstructions.
- The ground floor and first floor can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- Seating is available.
- There is not a hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located in front of the venue within Stevenage Leisure Park.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 10 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 460cm (width) x 270cm (depth).
- There is a marked zone to both sides but not at the rear.
- The width of the marked zone is 110cm.
- The nearest designated bay is 15m from the entrance.
- The most accessible route from the Blue Badge parking has step-free level access.
- This route has bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the first floor to the right of the bar.
- The toilet with adaptations has a left hand transfer space.
- Female and male step-free standard toilet facilities are located to the left as you exit the lift on the first floor.
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Changing Facilities
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- Parent and baby changing facilities are located within the toilet with adaptations.
Entrance
- This entrance is located at the front of the venue in Stevenage Leisure Park.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 134cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double manual doors.
- The doors open towards you.
- The doors require effort to open.
- The width of the opening is 144cm.
- The doors have a low colour contrast.
Lift
- The lift surveyed is located to the left as you enter the venue.
- The distance from the entrance is 5m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
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Standard Lift
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- The ground and first floors can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 630kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 80cm.
- The internal dimensions of the lift are 105cm (width) x 144cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs are located ahead as you enter the venue.
- The ground and first floors can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 17cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels were low at the time of the survey.
Getting Around
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Access
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- The first floor has step-free access via lift.
- Jungle Explorers course holes 10 to 14 have stepped access only.
- Routes throughout both courses have the occasional slight and steep slopes and ramps.
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Circulation
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- There are no doors to open along circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and permanent physical obstructions.
- The contrast between the walls and floor varies between low and high along circulation routes.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: armchairs.
- Lighting levels were low at the time of the survey.
Bar and Check-in
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Location and Access
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- There is step-free level access via lift into this area.
- The lift bypasses steps.
- There is open plan access.
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Order and Payment
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- This area has a bar where food and drink can be ordered.
- The bar was surveyed.
- The bar is located to the left as you exit the lift on the first floor.
- There is step-free level access to the bar.
- The height of the bar is 108cm.
- There is not a lowered section at the bar.
- The bar has a television and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
- The service counter was surveyed.
- The counter is located at the far left of the bar.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is not a lowered section at the counter.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is available on request only.
- Menu types include: handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws and takeaway cups.
- There is not a hearing assistance system.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: chairs with armrests, chairs without armrests, benches, stools and high stools.
- Some seating is fixed.
- Furniture available in this area includes: tables, high tables and booths.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
Ocean Adventurers Course - Accessible
- Ocean Adventurers course is located to the left as you exit the lift on the first floor.
- There is step-free level access to this area.
- There is written text signage on or near the entrance.
- There is an opening without doors.
- The width of the opening is 150cm.
- Facilities in this area include: Crazy Golf.
- There is step-free level access throughout the majority of areas.
- There is step-free access by slope to areas throughout the course.
- There are no doors along circulation routes in this area.
- Access throughout may include uneven surfaces, narrow walkways and permanent physical obstructions.
- There is room for a wheelchair user to manoeuvre.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area.
- Area signage is not provided.
- Wayfinding signage is provided.
- The colour, design and typeface of wayfinding signage is consistent throughout.
- Lighting levels were low at the time of the survey.
Jungle Explorers Course
- Jungle Explorers course is located to the left as you exit the lift on the first floor.
- There is step-free level access to this area.
- There is written text signage on or near the entrance.
- There is an opening without doors.
- The width of the opening is 160cm.
- Facilities in this area include: Crazy Golf.
- There is not step-free level access throughout.
- There is stepped access to holes 10 to 14.
- There is step-free access by slope to areas throughout the course.
- There are no doors along circulation routes in this area.
- Access throughout may include uneven surfaces, narrow walkways and permanent physical obstructions.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this area includes: armchairs.
- There is not a hearing assistance system.
- There is background noise in this area.
- Area signage is not provided.
- Wayfinding signage is provided.
- The colour, design and typeface of wayfinding signage is consistent throughout.
- Lighting levels were low at the time of the survey.
Stairs (Jungle Explorers Course)
- The stairs are located after hole 9 in the Jungle Explorers course.
- The first floor and upper floor for the Jungle Explorers course can be accessed by these stairs.
- There are handrails on both sides, which are within reach.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm-45cm.
- The steps have open risers.
- Lighting levels were low at the time of the survey.
- There are similar stairs leading back down to the first floor from holes 14 to 15.
Toilet with Adaptations (Left Hand Transfer)
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Location
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- The toilet surveyed is located on the left as you exit the lift on the first floor.
- The distance from the lift is 12m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is tactile and pictorial signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 89cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 164cm (width) x 226cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a varying colour contrast.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 112cm from the floor.
- The wash basin has lever taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a varying colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 110cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 76cm.
- The walls and floor colour contrast varies between low and high.
- Lighting levels were even at the time of the survey.
