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North Herts LD Day Service (Baldock)

Greyslates Court, Weston Way, SG7 6ER

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Access Guide

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Overview

  • About View
    • The venue is a learning disabilities day care service. .
    • Services available in the venue include: communal activities and life skills training. The venue also has a sensory room.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free level access at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is step-free level access throughout all areas.
    • Doors are held open along circulation routes.
  • Getting Help and Assistance View
    • Seating is available.
    • There is not a hearing assistance system.
    • You can borrow or hire the following equipment: a manual wheelchair and a raised toilet seat.
    • British Sign Language interpreters can be provided on request.
    • The alternative formats documents can be provided in include: large print (on request) and Makaton (on request).
    • There is a water bowl available for assistance dogs.

Toilet and Changing Facilities

Parking

  • Car Park View
    • The car park is located at the front of the building off Greyslates Court.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The Blue Badge parking bay dimensions are 260cm (width) x 500cm (depth).
    • There are no hatched/marked zones around the Blue Badge parking bay.
    • The nearest designated bay is 25m from the entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for staff and visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located to the left as you approach the building .
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors.
  • The doors open towards you.
  • The width of the opening is 154cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a push pad or push button to exit at a height of 100cm.

Reception

  • Location View
    • The reception is located to the right as you enter .
    • The distance from the entrance is 12m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 84cm.
    • There is not a lowered section at the desk.
    • The reception has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is not a hearing assistance system.
    • There may be background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Getting Around

  • Access View
    • There is step-free level access throughout walkways.
  • Circulation View
    • Doors are held open along circulation routes.
    • There is a high colour contrast between the walls and floor along the majority of circulation routes.
    • There may be background noise.
    • Wayfinding signage is not provided.
    • Lighting levels vary due to the size of the space.

Room (Rainbow Community Room )

  • The room is located to the right of reception at the end of the corridor .
  • The distance from the reception is 35m.
  • The most accessible route to the room has step-free level access.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open away from you.
  • The doors are easy to open.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 87cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor colour contrast varies between low and high.
  • Seating available in this room includes: chairs with armrests, chairs without armrests and armchairs.
  • Furniture available in this room includes: tables, coffee tables and height adjustable tables.
  • None of the tables are fixed.
  • The surface height of some of the tables/desks is suitable for wheelchair users.
  • The clear height under some of the tables/desks is suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Room (Sensory Room)

  • The room is located within the Rainbow Room.
  • The distance from Rainbow room entrance is 8m.
  • The most accessible route to the room has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is pictorial and written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door.
  • The door opens away from you.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • The door has a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests, sofas, riser recliner chairs and stools.
  • Furniture available in this room includes: height adjustable tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels vary due to there being different types of lights in the space.
  • Lighting levels are adjustable.
  • This room has an overhead tracking hoist.

Changing Places

  • Location and Access View
    • The Changing Places facility surveyed is located at the rear of the venue past reception.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from reception desk is 20m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • Doors are held open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens inwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 90cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 500cm (width) x 400cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 310cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 84cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 182cm.
    • The facility hoist is powered overhead and accesses the changing bench and the toilet.
  • Shower Details View
    • There is an adjustable shower head.
    • The shower controls are lever mixer.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is no emergency alarm.
  • Other Facilities View
    • There is a fixed height wash basin.
    • The wash basin is 77cm from the floor.
    • The wash basin has lever taps.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 132cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 132cm from the floor.
    • A wide paper roll dispenser is not available.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 160cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were even at the time of the survey.
    • There is a separate shower cubicle with a door that opens outward with a width of 66cm. The shower head is adjustable and detachable. There is a flip down chair with a height of 50cm
    • The facility has lockers at a suitable height for wheel chair users.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the right of reception.
    • The distance from reception is 6m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • Doors are held open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 175cm (width) x 190cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 110cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on top of the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the left as you face the toilet.
    • The dropdown grab rail has a low colour contrast.
    • The toilet seat is 44cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 113cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 77cm from the floor.
    • There is a vertical grab rail on the right side of the wash basin.
    • The wash basin grab rail has a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 115cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a low colour contrast.
    • The towel dispenser is 136cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a pedal bin.
    • There is one coat hook.
    • The coat hook is 155cm from the floor.
    • The walls and floor have a medium colour contrast.
    • Lighting levels were low at the time of the survey.

Communal Facilities

  • Dining Room View
    • The dining room is located straight ahead at the entrance.
    • There is step-free level access into the dining room.
    • There is a second set of double manual doors.
    • The doors are permanently held open.
    • One of the doors was locked at the time of the survey.
    • The width of the opening is 88cm.
    • The doors have a high colour contrast.
    • There is room for a wheelchair user to manoeuvre.
    • The walls and floor have a medium colour contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and armchairs.
    • Furniture available in this area includes: tables and height adjustable tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • Lighting levels vary due to the size of the space.
  • Lounge View
    • The lounge is located around the corridor past the reception desk.
    • There is step-free level access into the lounge.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 86cm.
    • The door has a high colour contrast.
    • There is room for a wheelchair user to manoeuvre.
    • The walls and floor have a high colour contrast.
    • Seating available in the lounge includes: chairs with armrests, chairs without armrests and armchairs.
    • Furniture available in the lounge includes: tables and height adjustable tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is a TV.
    • Lighting levels vary due to the use of large glazed walls.

Seating Area (Garden)

  • Location and Access View
    • The main external seating area is located off the dining room, straight ahead after the entrance .
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There are double manual doors.
    • The doors open away from you.
    • The doors are easy to open.
    • The width of the opening is 172cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Seating Area View
    • The seating area is partially covered.
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • Seating available in this area includes: chairs with armrests and sofas.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is background noise in this area which varies depending on the function/event.