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Orchard Family Centre

c/o Dundale Primary and Nursery School, Silk Mill Way, Tring, Hertfordshire, HP23 5DJ

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Access Guide

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Introduction

  • Services / facilities within the building include a reception, meeting room, outdoor play area, accessible toilet and a standard shared toilet.

Opening Times

  • Please contact the venue for details of opening times.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Tring.
  • Comments View
    • The nearest bus stop is served by the number 387 Aldbury/New Mill and the 397 Beech Park/New Mill.
    • Tring Railway Station is approximately 1.9 miles away.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Silk Mill Way.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can be booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 460cm x 220cm (15ft 1in x 7ft 3in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is accessed via the main school gate.
    • Booking a space in advance may be required to gain access to the car park.
    • Alternative parking is located directly outside the centre on Silk Mill Way.

Access Point (Gates)

  • Access Point View
    • This information is for the access point located on Silk Mill Way.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is difficult to open.
    • The gate has a hook lock.
    • The width of the gap is 95cm.
    • There is a black gate halfway along the approach which opens away from you (push).
      The black gate has a sliding bolt lock.
      The black gate opening is 85cm wide.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building, next to the school office.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
  • Step(s) View
    • The step(s) is/are not clearly marked.
  • Comments View
    • The main entrance doors can be opened from the inside via a push pad located on the wall to the left of the reception desk.
    • The push pad is at a height of 120cm.

Reception

  • The desk/counter is 2m (2yd 7in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played depending on the activity.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Meeting Room

  • This room is located off the reception area.
  • There are two entrance doors from the reception area.
  • The doors open away from you (push).
  • Both doors have an opening width of 78cm.
  • There is a kitchenette within the room.
  • The surface of the flooring is a carpet and linoleum.
  • Chairs with and without armrests are available.
  • There is aircon available in the room.
  • There is an overhead projector and a smart board within the room.
  • There is a rolling wall that can split the room into two.

Outdoor Play Area

  • The outdoor play area is accessed via the meeting room.
  • The door opens away from you (push).
  • The door may be difficult to open.
  • The door opening width is 100cm.
  • There is a lip at the door of the threshold that is under 2cm.
  • There is a steep slope down from the door.
  • The surface of the flooring in the play area is tarmac.
  • The surface is uneven.
  • The play area is mostly sheltered.
  • There is also access to this play area via a gate leading into the school playground.

Toilet with Adaptations

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the entrance.
    • This accessible toilet is located straight ahead from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 120cm x 209cm (3ft 11in x 6ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 107cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.