Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Orchard Family Centre

c/o Dundale Primary and Nursery School, Silk Mill Way, Tring, Hertfordshire, HP23 5DJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Introduction

  • Services / facilities within the building include a reception, meeting room, outdoor play area, accessible toilet and a standard shared toilet.

Opening Times

  • Please contact the venue for details of opening times.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Tring.
  • Comments View
    • The nearest bus stop is served by the number 387 Aldbury/New Mill and the 397 Beech Park/New Mill.
    • Tring Railway Station is approximately 1.9 miles away.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located off Silk Mill Way.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders can booked in advance.
    • There is/are 1 Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 460cm x 220cm (15ft 1in x 7ft 3in).
    • The nearest Blue Badge bay is 20m (21yd 2ft) from the entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does not have tactile paving.
    • There is not a road to cross between the car park and the entrance.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is not a designated drop off point.
  • Comments View
    • The car park is accessed via the main school gate.
    • Booking a space in advance may be required to gain access to the car park.
    • Alternative parking is located directly outside the centre on Silk Mill Way.

Access Point (Gates)

  • Access Point View
    • This information is for the access point located on Silk Mill Way.
    • There is an information board/map at this access point.
    • There is step-free access at this access point.
    • There is a gate which opens away from you (push).
    • The gate is difficult to open.
    • The gate has a hook lock.
    • The width of the gap is 95cm.
    • There is a black gate halfway along the approach which opens away from you (push).
      The black gate has a sliding bolt lock.
      The black gate opening is 85cm wide.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building, next to the school office.
    • There is ramped/sloped access at this entrance.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is not an intercom.
    • The main door(s) open(s) automatically (away from you).
    • The door(s) is/are double width.
    • The width of the door opening is 155cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
  • Step(s) View
    • The step(s) is/are not clearly marked.
  • Comments View
    • The main entrance doors can be opened from the inside via a push pad located on the wall to the left of the reception desk.
    • The push pad is at a height of 120cm.

Reception

  • The desk/counter is 2m (2yd 7in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does play background music.
  • Music is played depending on the activity.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.

Meeting Room

  • This room is located off the reception area.
  • There are two entrance doors from the reception area.
  • The doors open away from you (push).
  • Both doors have an opening width of 78cm.
  • There is a kitchenette within the room.
  • The surface of the flooring is a carpet and linoleum.
  • Chairs with and without armrests are available.
  • There is aircon available in the room.
  • There is an overhead projector and a smart board within the room.
  • There is a rolling wall that can split the room into two.

Outdoor Play Area

  • The outdoor play area is accessed via the meeting room.
  • The door opens away from you (push).
  • The door may be difficult to open.
  • The door opening width is 100cm.
  • There is a lip at the door of the threshold that is under 2cm.
  • There is a steep slope down from the door.
  • The surface of the flooring in the play area is tarmac.
  • The surface is uneven.
  • The play area is mostly sheltered.
  • There is also access to this play area via a gate leading into the school playground.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 4m (4yd 1ft) from the entrance.
    • This accessible toilet is located straight ahead from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 75cm (2ft 6in).
    • The door is easy to open.
    • The dimensions of the accessible toilet are 120cm x 209cm (3ft 11in x 6ft 10in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary, non-infectious waste and open waste paper bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 107cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.