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Redbourn and Villages Family Centre

c/o Redbourn Infant and Nursery School, Long Cutt, Redbourn, Hertfordshire, AL3 7EX

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Access Guide

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Introduction

  • Services / facilities within the building include a reception, two meeting rooms and standard shared toilets.

Opening Times

  • Please contact the venue for details of opening times.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Harpenden.
  • Comments View
    • The nearest bus stop is approximately 0.2 miles away and is served by the number 46 to Hemel Hempstead/Luton, the 847a to Flamstead/Harpenden and the 847b to Redbourn/Harpenden.
    • Harpenden Railway Station is approximately 3.3 miles away.

Parking

  • The venue does not have its own car park.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the venue, at bottom of the slope.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are single width.
    • The width of the door opening is 100cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located on the approach the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The width of the ramp/slope is 115cm (3ft 9in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located from the gate on Long Cutt (Left of the main entrance).
    • There is/are 7 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
  • Comments View
    • Access through the main door is via key code/combination code or by knocking.
    • If prior access has been organised, then a code for entry will be given in advance.
    • The main door also opens via a push pad and/or push button from within the venue.
    • The push pad and push button are on the right hand side of the door as you exit.
    • The push pad is at a height of 90cm.
    • The push button is at a height of 123cm.

Reception

  • The desk/counter is 1m (3ft 3in) from the entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played depending on the activity.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are moderate to good.
  • Comments View
    • The surface of the flooring is vinyl and carpet.
    • There are a set of double doors that lead from the reception area to the meeting rooms and toilets.
    • The doors are opened via a key card.
    • One leaf is locked.
    • The door opening is 92cm and 160cm if both are opened.
    • The doors open towards you (pull).

Meeting Room 1

  • This meeting room is to the left after the double doors leading from the reception.
  • The door opens away from you (push).
  • The door is easy to open.
  • The door opening width is 70cm.
  • The surface of the flooring is carpet.
  • The room has a table, chairs without armrests and a examination table.
  • The lighting levels are good.

Meeting Room 2

  • This meeting room is to the right after you enter through the doors from the reception.
  • The door opens away from you (push).
  • The door is hard to open.
  • The door opening width is 74cm.
  • There is a kitchenette area.
  • There is a basin available.
  • Chairs without armrests and tables are available.
  • The surface of the flooring is carpet and vinyl.
  • The lighting levels are good.

Accessible Toilet

  • Accessible toilet facilities are not available.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located past the reception, through the double doors and to the right.
    • The shared toilet(s) is/are approximately 7m (7yd 1ft) from the entrance.
    • Inside the venue, there is level access to the shared toilet(s).
    • Lighting levels in the shared toilets are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the first standard shared toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are three separate standard shared toilets.

Additional Info

  • Documents are not available in Braille.
  • Documents are not available in large print.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are not available.