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South Oxhey Leisure Centre

Gosforth Lane, South Oxhey, WD19 4AX

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 3 toilets with adaptations.
    • The toilets with adaptations are located behind reception, within the changing village and on the first floor corridor.
    • The transfer space varies between toilets with adaptations.
    • Ambulant toilet facilities are located within the changing village and dryside changing areas.
    • Female and male step-free standard toilet facilities are located behind reception, within the changing village and within dryside changing areas.
  • Changing Places Facilities View
    • Changing Places facilities are located within the changing village.
  • Changing Facilities View
    • Changing facilities with adaptations are located in the changing village on the ground floor and on the first floor corridor.
    • Standard changing facilities are located on the ground floor behind reception and on the first floor.
    • Parent and baby changing facilities are located within the changing village.
  • Washroom and Shower Facilities View
    • Standard washroom facilities are located within the changing village and within dryside changing areas.
    • Shower facilities with adaptations are located within the changing village and within dryside changing areas.
    • Standard shower facilities are located within the changing village and within dryside changing areas.

Parking

  • Car Park View
    • The car park is located to the left and rear of the venue on Gosforth Lane.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 3 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 460cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 110cm.
    • The nearest designated bay is 47m from the entrance.
    • The most accessible route from the Blue Badge parking has very easy slopes.
    • This route has bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • There are 3 electric vehicle charging points designated for Blue Badge holders.
    • The dimensions of the surveyed electric vehicle charging bay designated for Blue Badge holders are 240cm (width) x 460cm (depth).
    • The controls for the Blue Badge charging points are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging points is not at a suitable height for a wheelchair user.
    • You do not need an online account to use the charging point.
    • Payment can be made with a credit/debit card (contactless) and via an app.
    • The nearest Blue Badge charging point is 47m from the entrance.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the venue on Gosforth Lane.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope at the entrance.
  • There are 2 steps as you enter.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The steps have tactile markings at the top and bottom.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 14cm.
  • The depth of the steps is between 30cm-45cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 123cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 114cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located ahead as you enter the venue.
    • The distance from the entrance is 5m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 104cm.
    • There is a lowered section at the desk.
    • The height of the lowered section is 75cm.
    • There is a clearly signed fixed hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There are security barriers with a wider opening which are operated by key card.
    • The closed security gate for wheelchair users is 123cm wide and opens away from you.

Eating and Drinking (Cafe)

  • Location and Access View
    • The cafe is located on the left as you enter the venue.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located on the right of the cafe.
    • There is step-free level access to the counter.
    • The height of the counter is 94cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menu types include: wall-mounted and wall-mounted (digital).
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • The flooring is patterned.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • The surface height of the tables is suitable for wheelchair users.
    • The clear height under the tables is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.
    • Lighting levels vary due to the use of large glazed walls.

Getting Around

  • Access View
    • There is step-free access between floors via platform lift.
    • There is step-free level access throughout walkways.
  • Circulation View
    • There is a manual door along one of the circulation routes.
    • The contrast between the walls and floor varies between low and high along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: sofas.
    • Lighting levels vary due to the size of the space.

Toilet with Adaptations (Left hand transfer)

  • Location View
    • The toilet surveyed is located ahead as you enter the venue.
    • The distance from the entrance is 11m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 85cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 152cm (width) x 220cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 88cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a medium colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a medium colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 94cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a medium colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 87cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 92cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 142cm from the floor.
    • The walls and floor have a low colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Pools

  • Pool 1 View
    • The pools can be accessed via the changing village.
    • This is an indoor pool.
    • There is step-free level access throughout this area.
    • Seating available around the pool includes: benches.
    • There is an emergency alarm poolside.
    • Lighting levels were even at the time of the survey.
    • The pool has step-free access via hoist only.
    • Alternatively, access into the water is via 5 steps or a ladder.
    • There are handrails on both sides, which are within reach.
    • The handrails are easy to grip.
    • The handrails cover the flight of stairs throughout its length.
    • The steps are clearly marked.
    • The following adaptations are available for disabled people: a pool lift and a submersible wheelchair.
    • The pool is staffed at all times.
    • There is a training pool next to the main pool with similar accessible access.

Changing Village

  • Changing Area View
    • The female and male changing area was surveyed.
    • The changing area surveyed is located ahead as you enter the venue.
    • The distance from the entrance is 12m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing area.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • The width of the opening is 168cm.
    • The doors have a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: changing cubicles, a Changing Places facility, a changing facility with adaptations, toilets, showers, baby change facilities and lockers.
    • There are lockers at a suitable height for a wheelchair user.
    • The height of the baby change facility when in use is 91cm.
    • Lighting levels were even at the time of the survey, with unshaded light sources.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • An ambulant toilet cubicle is available.
    • The cubicle does not have vertical grab rails.
    • It has horizontal grab rails on both sides.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a push tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 52cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.

Changing Places

  • Location and Access View
    • The Changing Places facility surveyed is located to the left as you enter the changing village.
    • The Changing Places toilet is in addition to other toilet facilities.
    • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
    • The distance from the changing village entrance is 5m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 100cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
    • The dimensions of the facility are 397cm (width) x 295cm (depth).
    • There is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The lateral transfer space on the left is 242cm (from the side of the toilet pan).
    • The lateral transfer space on the right is 81cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the left transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high colour contrast.
    • There are dropdown grab rails on both sides of the toilet.
    • The dropdown grab rails have a medium colour contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 90cm from the floor.
  • Changing Bench and Hoist Details View
    • The changing bench is wall mounted and height adjustable.
    • The length of the changing bench is 180cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever.
    • There is no shower seat.
    • There are no grab rails for the shower.
    • There are no dropdown rails for the shower.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 94cm from the floor.
    • There is not a towel dispenser.
    • A wide paper roll dispenser is not available.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 106cm and 140cm from the floor.
    • A privacy screen is not available.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Changing Room with Adaptations (Wetside)

  • Location and Access View
    • The changing room surveyed is located to the left as you enter the changing village.
    • The distance from the changing village entrance is 7m.
    • The most accessible route to the changing room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 82cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a high colour contrast.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
    • Changing facilities available in the changing room include: a dry seat for changing.
    • The dimensions of the changing room are 260cm (width) x 240cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 173cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 98cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 75cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 93cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin and a sanitary bin.
    • There is one coat hook.
    • The coat hook is 146cm from the floor.
    • There is a wheel in shower in the changing room.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 49cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a varying colour contrast.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.

Lift (Platform)

  • The lift surveyed is located ahead and to the left as you enter the venue.
  • The distance from the entrance is 8m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • The ground and first floors can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 500kg.
    • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.
    • The lift is slow moving.

Stairs

  • The stairs are located ahead and to the left as you enter the venue.
  • The ground and first floors can be accessed by these stairs.
  • There is a single manual door to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is between 30cm-45cm.
  • Lighting levels were low at the time of the survey.

Gym

  • The gym is located to the right as you exit the platform lift at the end of the corridor.
  • There is step-free level access into the gym.
  • There is a key fob/card reader at a height of 118cm.
  • There are double manual doors.
  • The doors open towards you.
  • The doors require effort to open.
  • The width of the opening is 160cm.
  • The doors have a high colour contrast.
  • The exit button is at a height of 103cm.
  • There is step-free level access throughout.
  • There are no doors to open along circulation routes.
  • Access throughout may include narrow walkways, pillars and moveable physical obstructions.
  • There is room for a wheelchair user to manoeuvre.
  • The gym is staffed when open.
  • The walls and floor colour contrast varies between low and high.
  • There is clear manoeuvring space between equipment (150cm x 150cm).
  • Equipment includes free weights, cable resistance machines, upper body machines where fixed seats can be removed and arm cycles.
  • There is not a hearing assistance system.
  • There is background noise in this room.
  • Lighting levels vary due to the use of large glazed walls.

Changing Area (Dryside)

  • Changing Area View
    • The male changing area was surveyed.
    • The changing area surveyed is located to the left as you exit the platform lift.
    • The distance from the platform lift is 3m.
    • The most accessible route to the changing area has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing area.
    • There is a single manual door.
    • The door opens away from you.
    • The door requires effort to open.
    • The width of the opening is 84cm.
    • The door has a high colour contrast.
    • Internally the door has a high colour contrast.
    • Facilities in this area include: toilets, showers, a changing bench and lockers.
    • There are lockers at a suitable height for a wheelchair user.
  • Toilet Facilities View
    • There is step-free level access to the toilet facilities.
    • An ambulant toilet cubicle is available.
    • The cubicle does not have vertical grab rails.
    • It has horizontal grab rails on both sides.
    • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
    • The wash basin has a push tap.
  • Shower Facilities View
    • There is step-free level access to the shower facilities.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are twist/turn.
    • There is a flip-down shower seat.
    • The shower seat is 48cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are no dropdown rails for the shower.

Changing Room with Adaptations (First floor corridor)

  • Location and Access View
    • The changing room surveyed is located to the right as you exit the platform lift.
    • The distance from the platform lift is 6m.
    • The most accessible route to the changing room has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into the changing room.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door requires effort to open.
    • The width of the opening is 83cm.
    • The door has a locking handle (with a RADAR key to access).
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • Washing and toilet facilities available in the changing room include: a wheel-in shower, a toilet with adaptations and a wash basin.
    • Changing facilities available in the changing room include: a dry seat for changing.
    • The dimensions of the changing room are 238cm (width) x 249cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 161cm (from the side of the toilet pan).
    • There is a spatula flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a medium colour contrast.
    • The toilet roll holder is 92cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a medium colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a medium colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are multiple coat hooks.
    • The coat hooks are 106cm and 141cm from the floor.
    • There is a wheel in shower in the changing room.
    • There is room for a wheelchair user to manoeuvre in the shower.
    • There is a pull cord emergency alarm for the shower within 10cm from the floor.
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is a flip-down shower seat.
    • The shower seat is 51cm from the floor.
    • There are grab rails for the shower.
    • The grab rails for the shower have a high colour contrast.
    • There are dropdown rails for the shower.
    • The dropdown rails for the shower have a high colour contrast.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey, with unshaded light sources.