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St Margarets Station

Station Road, Stanstead Abbotts, SG12 8DS

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Access Guide

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Overview

Parking

  • Car Park View
    • The car park is located on Station Road.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 230cm (width) x 365cm (depth).
    • There is a marked zone to one side and the rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 7m from the ticket hall entrance.
    • The most accessible route from the Blue Badge parking has a steep ramp.
  • Charges and Restrictions View
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Access Points (Platform 1)

  • Access Point View
    • This access point is located on Station Road.
    • The approach to the access point has bollards.
    • The access point is clearly signed.
    • There is step-free access via a slope.
    • The slope has a steep gradient.
    • There is an open gap at this access point.
    • The width of the opening is 160cm.

Access Points (Platform 2)

  • Access Point View
    • This access point is located on Station Road.
    • The approach to the access point has uneven surfaces.
    • The access point is not clearly signed.
    • There is step-free access via a slope.
    • The slope has a steep gradient.
    • There is an open gap at this access point.
    • The width of the opening is 170cm.

Entrance (Ticket Hall)

  • This entrance is located off the car park.
  • The entrance area is not clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is ramped and stepped access at the entrance.
  • The ramp bypasses the step.
  • The ramp has a steep gradient.
  • The ramp is between 75cm and 150cm wide.
  • There are handrails on both sides, which are within reach.
  • There is one step.
  • There are no handrails for the step.
  • The step is unmarked.
  • The height of the step is between 15cm and 18cm.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 107cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 106cm.
  • The doors have a high colour contrast.

Counter (Ticket Hall)

  • The counter is located to the left from the ticket hall entrance.
  • The distance from the ticket hall entrance is 2m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 95cm.
  • There is not a lowered section at the counter.
  • The counter has screens which may affect the ability of someone to lip read.
  • The card payment machine is at a height of 95cm.
  • The payment machine is portable.
  • There is a clearly signed fixed hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • Some flooring is shiny.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: benches.
  • Seating is fixed.

Platforms

  • There are 2 platforms at this station.
  • All platforms have step-free access via slopes or ramps.
  • All platforms have tactile markings along the platform edge.
  • Announcements on platforms are audible and visual.
  • There are fixed hearing assistance systems on all platforms.
  • All platforms have help points.
  • All platforms have seating.
  • Seating available on platforms includes: benches and seating with shared armrests.
  • Access to the train is via a step.

Seating Area (Waiting Room - Platform 1)

  • Location and Access View
    • The waiting room is located on platform 1.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
    • There is a single manual door.
    • The door opens away from you.
    • The door is easy to open.
    • The width of the opening is 98cm.
    • The door has a high colour contrast.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Some flooring is shiny and patterned.
    • Seating available in this area includes: chairs with armrests.
    • Seating is fixed.
    • There is no (or very little) background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Ticketing (Platform 1)

  • Ticket Office View
    • The slope has a steep gradient.
  • Self-Service Ticket Machines View
    • The self-service ticket machines are located at the access point on platform 1.
    • There is step-free access via slope to the self-service ticket machines.
    • The height of the touchscreen display ranges from 100cm to 120cm from the floor.
    • The touchscreen has the following accessibility aids: a call for assistance button.

Stairs (Footbridge)

  • The stairs are located on Station Road.
  • There are handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 17cm.
  • The depth of the steps is not between 30cm and 45cm.