Access Guide
Introduction
- Services / facilities within the building include a Kinesis Room, spa area, swimming pool and vending area.
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Comments
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- For information on classes and prices please refer to the website.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stevenage.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located either side of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders can booked in advance.
- There is/are 9 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 400cm x 490cm (13ft 1in x 16ft 1in).
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- There are two areas of the car park to either side of the venue.
- There are four blue badge bays in the area to your left when you face the venue and five in the area to your right.
- Those to the left (photographs 2 and 3), have the dimensions described above.
- Those to the right (Photograph 4), have dimensions of 355cm X 490cm.
Opening Times
- Monday 07:00 - 22:30.
- Tuesday 07:00 - 22:30.
- Wednesday 09:30 - 21:00.
- Thursday 07:00 - 22:30.
- Friday 07:00 - 18:00.
- Saturday 07:00 - 16:30.
- Sunday 07:00 - 16:00.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open automatically.
- The doors are double width.
- The door opening is 134cm (4ft 5in) wide.
Level Change (Main Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located on the path leading to the entrance.
Reception
- The desk is 5m (5yd 1ft) from the main entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height (77cm - 109cm).
- The desk does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are varied.
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Comments
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- Photographs 2, 3 and 4 show the Spa Area.
- Photograph 3 shows the Steam Room in which visibility is extremely limited.
- Photograph 4 shows the sauna to which there is limited maneuvering space.
Vending Area
- There is a seating area located to your right on entrance.
- The tables have a height of 70cm and are not permanently fixed.
- The chairs all have armrests and are not permanently fixed.
- There are vending machines offering snacks as well as hot and cold drinks.
- Both the cold drinks dispensing machines controls are under 120cm high.
Swimming Pool
- There is level access from the changing area to the swimming pool.
- There is not a ramped entrance into the water.
- There is a wet side chair available.
- There is a hoist for wheelchair users to access the water.
- The hoist is manual.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
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Comments
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- To access the shallow pool there are six steps with handrails on either side (photograph 2).
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The services / areas on the floors which are not accessible are viewing balcony.
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Comments
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- The viewing balcony can be seen in photograph 3.
Accessible Changing Room (Changing Village - Pool Area)
- There are accessible changing rooms available.
- The accessible changing room is located to the rear of the venue.
- The facility is 40m (43yd 2ft) from the main entrance.
- The door opens outwards.
- The width of the door is 88cm (2ft 11in).
- The door is locked by a locking handle.
- The dimensions of the accessible changing room are 195cm x 205cm (6ft 5in x 6ft 9in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 100cm (3ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- Wall mounted rails are available.
- The toilet seat is 45cm (1ft 6in) above floor level.
- There is a sink.
- The sink can be reached from seated on the toilet.
- The height of the sink is 76cm (2ft 6in).
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a locker within the accessible changing room.
- There is a changing bench.
- The facility changing bench is wall mounted.
- The facility changing bench height is fixed.
- The length of the bench is 208cm (6ft 10in).
- There is a wheel in shower.
- The facilities available in the accessible shower are a fixed seat.
- The height of the seat is 45cm (1ft 6in).
Standard Changing Room (Changing Village - Pool Area)
- There are standard changing rooms available.
- The standard changing room is 40m (43yd 2ft) from the main entrance.
- The standard changing room is 37m (40yd 1ft) from the reception desk.
- The standard changing rooms are located to the rear of the venue.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There are baby change tables at the height of 88cm available in some of the cubicles.
- There are both individual and communal showers available.
- The facility leads directly into the pool area.
Standard Changing Room (Spa Area)
- There are standard changing rooms available.
- The standard changing room is 23m (25yd 6in) from the main entrance.
- The standard changing room is 20m (21yd 2ft) from the reception desk.
- The standard changing room is 3m (3yd 10in) from the spa facilities.
- The standard changing rooms are located to the left of the venue.
- There is level access to the standard changing rooms.
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
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Comments
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- There is also a separate unisex shower available.
- There are separate female and male changing rooms.
Accessible Toilet (Reception)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is Braille, pictorial, tactile and written text signage on or near the toilet door.
- This accessible toilet is 10m (10yd 2ft) from the main entrance.
- The accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 147cm x 208cm (4ft 10in x 6ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Accessible Toilet (Spa Area)
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located in the spa area.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 87cm (2ft 10in).
- The door weight is heavy.
- The dimensions of the accessible toilet are 142cm x 208cm (4ft 8in x 6ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm in the cubicle.
- The emergency alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 114cm (3ft 9in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are 7m (7yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Comments
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- There are additional female and male toilets in the pool area.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.