Access Guide
Introduction
- Services / facilities within the building include 2 main slopes, a training slope, shops and a restaurant.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Apsley.
Opening Times
- Monday 10:00 - 18:00.
- Tuesday 07:00 - 22:00.
- Wednesday 10:00 - 22:00.
- Thursday 10:00 - 22:00.
- Friday 10:00 - 22:00.
- Saturday 07:30 - 21:30.
- Sunday 07:00 - 21:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 7 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 460cm (7ft 7in x 15ft 1in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located to the left of the main entrance.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 175cm.
Reception (Ground Floor)
- The desk/counter is 10m (10yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is not a hearing assistance system.
- There is a touch screen.
- The touch screen is not at a suitable height for a wheelchair user.
Counter (Bureau de Change)
- The counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 81cm (2ft 8in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are moderate to good.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played in the restaurant.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are moderate to good.
Ski Slopes
- There are 2 main slopes and 1 training slope available at the venue. Equipment is available for mobility impaired patrons.
Accessible Toilet (Ground Floor - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located in the reception foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 194cm x 210cm (6ft 4in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 124cm (4ft 1in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1, 2.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are moderate to good.
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Comments
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- The stairs have a lowers handrail at 60cm High and have visual ID strips in stair faces.
Lift
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1, 2.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 156cm x 137cm (5ft 1in x 4ft 6in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Accessible Toilet (First Floor - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 6m (6yd 1ft) from the lift.
- This accessible toilet is located on the first floor, to the right as you exit the lift.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 96cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 148cm x 199cm (4ft 10in x 6ft 6in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a high colour contrast between the wall-mounted grab rail(s) and wall.
- There is a high colour contrast between the dropdown rail(s) and wall.
- There is a low colour contrast between the walls and floor.
- The lighting levels are moderate to good.
Accessible Shower (First Floor)
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located on the first floor, to the right as you exit the lift.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip-down seat.
- The height of the seat is 47cm (1ft 7in).
- Other facilities available include; dropdown rails.
- There is level access to the services from the accessible shower facilities.
Standard Changing Room (First Floor - Changing Village)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 20m (21yd 2ft) from the lift.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the ski slopes.
- The standard changing room(s) surveyed is/are located on the first floor.
- There is level access to the standard changing room(s).
- Shower facilities are not available within the changing room(s).
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Comments
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- There is a clothing hire counter within the changing village. The counter is 93cm high.
- There is bench seating in the changing area that is 50cm high.
- There is a clothing hire counter within the changing village. The counter is 93cm high.
Eating and Drinking (Second Floor - Lodge Bar and Restaurant)
- The following information is for the restaurant/bar.
- The restaurant is located on the second floor.
- The bar does serve food.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 13m (14yd 8in) from the lift.
- The distance between the floor and the lowest table is 74cm (2ft 5in).
- The distance between the floor and the highest table is 102cm (3ft 4in).
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Children are welcomed in the bar area.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Cash only is accepted in the restaurant.
Entrance (to Slopes Viewing Balcony)
- This information is for the entrance located opposite the restaurant counter.
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Entrance
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- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
- There is a second set of doors.
- The door(s) open(s) both ways.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 102cm.
Slopes viewing Balcony
- The viewing balcony is located off the restaurant on the second floor
- It has bench seating and tables with a height of 75cm.
Accessible Toilet (Second Floor - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 18m (19yd 2ft) from the lift.
- This accessible toilet is located on the second floor, within the restaurant.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 97cm (3ft 2in).
- The door is easy to open.
- The dimensions of the accessible toilet are 168cm x 284cm (5ft 6in x 9ft 4in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 103cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and general domestic waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- There is a high colour contrast between the external door and wall.
- There is a high colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
Standard Toilet(s) (First and Second Floors)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located on first and second floors.
- The female and male toilets are approximately 18m (19yd 2ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- An ambulant toilet cubicle with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard toilets on the second floor.
- The height of the baby change table once extended is 86cm (2ft 10in).
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.