Access Guide
Overview
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Cinema Information
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- View information on opening times.
- The cinema has 11 screens in total.
- There are 11 screens with designated seating for disabled visitors.
- Advanced bookings are available.
- Concessions are available.
- Tickets are free for carers.
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Parking and Public Transport
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- The venue shares a car park which has Blue Badge parking available.
- The nearest train station is Watford Junction.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
- Watford junction station is classified as a category A step free station with lifts and ramps at the station.
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout all areas.
- Doors are held open along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- Assistance dogs are welcomed in the cinema screens.
- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the rear right of the cinema lobby.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located within the standard toilets.
- Female and male step-free standard toilet facilities are located to the rear right of the cinema lobby .
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Changing Facilities
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- Parent and baby changing facilities are located within the standard toilets.
- There are lowered urinals, hand dryer and sinks within the male standard toilets.
Parking
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Car Park
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- The car park is located at the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 22 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 235cm (width) x 460cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 20m from the cinema entrance .
- The most accessible route from the Blue Badge parking has step-free level access.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
- Free parking is restricted to 4 hours.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 15 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 460cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- You do not need an online account to use the charging point.
- Payment can be made with a credit/debit card (contactless) and via an app.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located on the right hand side of the building.
- The entrance area is not clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 90cm.
- The doors open away from you.
- The width of the opening is 168cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors open away from you.
- The width of the opening is 158cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 90cm.
Reception (Ticket Counter)
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Location
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- The reception is located ahead as you enter the cinema lobby.
- The distance from the entrance is 16m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- Snacks and drinks can also be ordered at this counter.
- The height of the reception desk is 95cm.
- There is not a lowered section at the desk.
- The reception has screens which may affect the ability of someone to lip read.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 114cm to 130cm from the floor.
- There may be background noise in this area.
- The flooring is shiny.
- Lighting levels vary due to the use of large glazed walls.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: coffee tables.
- There is a podium for ticket check between reception and screens. The height of the podium is 129cm.
Getting Around
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Access
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- There is step-free level access throughout walkways.
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Circulation
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- Doors are held open along circulation routes.
- There is a low colour contrast between the walls and floor along most circulation routes.
- Some flooring is shiny.
- There is background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and sofas.
- Lighting levels vary due to the size of the space.
Eating and Drinking (Ben and Jerry's)
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Location and Access
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- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located to the right hand side of the cinema lobby.
- There is step-free level access to the counter.
- The height of the counter is 95cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has screens and patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 115cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Menu types include: wall-mounted, wall-mounted (digital) and countertop.
- The following are available: drinking straws and takeaway cups.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system is located at the counter.
- The hearing assistance system was tested and working at the time of the survey.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located to the rear right of the entrance lobby.
- The distance from the entrance is 30m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is Braille, tactile, pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door is easy to open.
- The width of the opening is 97cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 220cm (width) x 215cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 153cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 85cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 90cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low colour contrast.
- The hand dryer is 83cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a low colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Screen (Screen 5 )
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Access To
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- The screen is located to the right of the corridor after the entrance lobby.
- The most accessible route to the screen has step-free level access.
- Doors are held open along the most accessible route.
- There is step-free level access to the screen.
- All screens at this venue have similar access.
- There is written text signage on or near the door.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 160cm.
- The doors have a medium colour contrast.
- There is a member of staff available for assistance at this entrance before and after screenings.
- This entrance gives access to row B.
- There is step-free access via a ramp as you enter the screen.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
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Screen Information
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- The following rows have step-free level access: row B.
- The following areas have stepped access: rows A,C,D,E,F and G.
- Seating available in the screen includes: armchairs.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
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Designated Seating
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- The designated seating area is located in row B .
- The most accessible route to the designated seating has step-free level access.
- The designated seating area is not clearly marked or signed.
- There are 2 designated spaces for wheelchair users.
- Companions can sit next to you.
- Companion seating available includes: armchairs.
- There is space for an assistance dog to rest.
