Skip to main content
The new name for DisabledGo

Watford Library

Hempstead Road, Watford, WD17 3EU

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

  • About View
    • Watford Library is a central community hub that provides access to books, free Wi-Fi, computer facilities, and bookable meeting spaces.
    • Facilities available in the venue include: a children's area, study spaces, plus the Café in the Library, part of Watford Mencap. https://www.watfordmencap.org.uk/cafe">View information on Watford Mencap at Café in the Library.
    • View information on opening times.
  • Parking and Public Transport View
  • Getting In and Around View
    • There is step-free access via a steep ramp at the most accessible entrance.
    • The most accessible entrance is the main entrance.
    • There is 1 other entrance.
    • There is step-free access via ramp at the other entrance.
    • There is step-free level access throughout all areas, this may include the use of a lift.
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways.
    • The first floor can be accessed via a platform lift.
  • Getting Help and Assistance View
    • Seating is available.
    • There are both fixed and portable hearing assistance systems.
    • The alternative formats documents can be provided in include: Braille, large print and audio.
    • There is not a water bowl available for assistance dogs.

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located within the toilet lobby on the ground floor.
    • The toilet with adaptations has a left hand transfer space.
  • Changing Facilities View
    • Parent and baby changing facilities are located within a parent and baby room in the toilet lobby on the ground floor.

Parking

  • Drop-off Point View
    • There is not a designated drop-off point available.
  • Public Parking View
    • On-street designated Blue Badge parking is available.
    • The on-street designated Blue Badge parking bays are located in the layby next to the Library off the Town Hall / Avenue roundabout.
    • The Blue Badge bays are clearly marked and signposted.
    • There is a public car park located in the centre of the Town Hall / Avenue roundabout.
    • The name of the car park is Avenue Car Park.
    • Designated Blue Badge parking bays are available in the car park.
    • Electric vehicle charging points are available in the car park.

Main Entrance

  • This entrance is located towards the centre of the building.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • There are not any level resting areas along the ramp.
  • The ramp is between 75cm and 150cm wide.
  • There are no handrails for the ramp.
  • There are double manual doors.
  • The doors are permanently held open.
  • The width of the opening is 144cm.
  • The doors have a high colour contrast.
  • There is a second set of double automatic doors.
  • The doors open towards you.
  • The width of the opening is 136cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.

Reception

  • Location View
    • The reception is located straight ahead after the main entrance.
    • The distance from the main entrance is 6m.
  • Route View
    • The most accessible route to the reception has step-free level access.
    • There are no doors to open along the most accessible route.
  • Access View
    • There is step-free level access to the reception.
    • The height of the reception desk is 97cm.
    • There is not a lowered section at the desk.
    • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • There is a fixed hearing assistance system which is not clearly signed.
    • The hearing assistance system was tested and working at the time of the survey.
    • There may be background noise in this area.
    • The flooring is patterned.
    • Lighting levels vary due to the size of the space.

Getting Around

  • Access View
    • There is step-free access between floors via platform lift.
    • There is step-free level access throughout all areas, this may include the use of a lift.
  • Circulation View
    • Doors are held open along circulation routes.
    • Access throughout may include narrow walkways.
    • There is a high colour contrast between the walls and floor along circulation routes.
    • Some flooring is shiny and patterned.
    • There is no (or very little) background noise.
    • Wayfinding signage is provided.
    • The colour, design and typeface of signage is consistent throughout.
    • Seating available in the walkways includes: chairs with armrests and sofas.
    • Lighting levels vary due to the size of the space.

Library

  • There is step-free level access throughout all areas, this may include the use of a lift.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs and stools.
  • Furniture available in the library includes: tables and desks.
  • Some tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • Lighting levels were even at the time of the survey.
  • There is a portable hearing assistance system on request.
  • The height of the touchscreen display ranges from 95cm to 144cm from the floor.
  • There is a screen shrink option for the touchscreen to make it more accessible.
  • When made accessible the height of the touchscreen display ranges from 95cm to 115cm from the floor.
  • The touchscreen also has the following accessibility aids: adjustable font size.
  • This library is able to provide material in the following formats: Braille, large print, ebook and audio.
  • Auxiliary aids available in this library include: high visibility/contrast keyboards, trackball mouse, handheld magnifiers, headsets and audio recorders.
  • Braille format material is available in the Children's Area.
  • Hub 'hublet' tablets are available to be borrowed.

Counter (Enquiries)

  • The counter is located on the ground floor within the main library space, on the right-hand side.
  • The distance from main entrance is 18m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 96cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 76cm.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested and working at the time of the survey.
  • There may be background noise in this area.
  • Some flooring is patterned.
  • Lighting levels vary due to the size of the space.

The Café in the Library

  • Location and Access View
    • The café is located on the ground floor off the main library space, on the right-hand side.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is an opening without doors.
    • The width of the opening is more than 200cm.
  • Order and Payment View
    • This area has a counter where food and drink can be ordered.
    • The service counter was surveyed.
    • The counter is located towards the rear of the café area.
    • There is step-free level access to the counter.
    • The height of the counter is 90cm.
    • There is a lowered section at the counter.
    • The height of the lowered section is 75cm.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 90cm.
    • The payment machine is portable.
  • Service View
    • This area also has staff who can provide assistance with ordering.
    • Full table service is not available.
    • Menu types include: wall-mounted, wall-mounted (digital) and countertop.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Seating Area View
    • The seating area is both inside and outside.
    • The outdoor seating area is uncovered.
    • There is step-free level access throughout the seating area.
    • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a high colour contrast.
    • Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
    • Furniture available in this area includes: tables and high tables.
    • Some tables are fixed.
    • The surface height of some of the tables is suitable for wheelchair users.
    • The clear height under some of the tables is suitable for wheelchair users.
    • There may be background noise in this area.
    • Lighting levels were even at the time of the survey.
    • There is a ramp with a slight slope for access to the external seating area.

Lift

  • The lift surveyed is located within the main library space, to the left of the building.
  • The distance from main entrance is 20m.
  • The most accessible route to the lift has step-free level access.
  • There are no doors to open along the most accessible route.
  • This lift is a platform lift.
  • Platform Lift View
    • The ground floor, and the lower and upper levels on the first floor can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 400kg.
    • The internal dimensions of the lift are 110cm (width) x 140cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • This lift has a visual floor indicator.

Stairs

  • The stairs are located on the left after the main entrance.
  • The ground floor and the first floor can be accessed by these stairs.
  • There are permanently held open doors to access the stairwell.
  • There are handrails on both sides, which are within reach.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The steps are clearly marked.
  • The height of the steps is not between 15cm and 18cm.
  • The height of the highest step is 19cm.
  • The depth of the steps is not between 30cm-45cm.
  • Lighting levels vary due to the use of large glazed walls.

Counter (Local Studies)

  • The counter is located on the upper first floor within the Reference and Local Studies room.
  • The distance from the lift is 9m.
  • The most accessible route to the counter has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access to the counter.
  • The height of the counter is 76cm.
  • There is a fixed hearing assistance system which is not clearly signed.
  • The hearing assistance system was tested, however it was not working at the time of the survey.
  • There is no (or very little) background noise in this area.
  • The flooring is patterned.
  • Lighting levels vary due to the size of the space.

The Hall

  • The room is located on the lower first floor on the left after exiting the lift.
  • The distance from the lift is 22m.
  • The most accessible route to the room has a platform lift.
  • Doors are held open along the most accessible route.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors.
  • The doors open towards you.
  • The width of the opening is 137cm.
  • The doors have a high colour contrast.
  • There is a second set of double manual doors.
  • The doors open away from you.
  • One of the doors was locked at the time of the survey.
  • The locked door can be opened on request.
  • The width of the opening is 73cm.
  • The doors have a high colour contrast.
  • There is step-free level access throughout.
  • There is room for a wheelchair user to manoeuvre.
  • There is space for an assistance dog to rest.
  • The flooring is shiny and patterned.
  • The walls and floor have a high colour contrast.
  • Seating available in this room includes: chairs with armrests, chairs without armrests and benches.
  • Furniture available in this room includes: tables.
  • None of the tables are fixed.
  • The surface height of the tables/desks is suitable for wheelchair users.
  • The clear height under the tables/desks is suitable for wheelchair users.
  • There is a portable hearing assistance system on request.
  • Additional facilities/services include: a television.
  • There is background noise in this room which varies depending on the function/event.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Lift (First Floor - Platform Lift)

  • The lift surveyed is located on the lower first floor within the Creator Space, for access to The Hall and The Pod.
  • The distance from the lift is 18m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • This route has narrow walkways.
  • This lift is a stair lift.
  • Stair Lift View
    • The Hall and The Pod rooms can be accessed by this lift.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 225kg.
    • The internal dimensions of the lift are 78cm (width) x 124cm (depth).
    • The control buttons have a high colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • The button needs to be pressed constantly when in use.

Toilet with Adaptations (Ground Floor - Left Hand Transfer)

  • Location View
    • The toilet surveyed is located within the toilet lobby on the ground floor, on the left after the main entrance.
    • The distance from the main entrance is 18m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is not any signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The width of the opening is 87cm.
    • The door has a locking handle.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a medium colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 187cm (width) x 188cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 121cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 50cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a low colour contrast.
    • The toilet roll holder is 89cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a low colour contrast.
    • The soap dispenser is 104cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 90cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is no mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.