Access Guide
Overview
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About
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- Watford Library is a central community hub that provides access to books, free Wi-Fi, computer facilities, and bookable meeting spaces.
- Facilities available in the venue include: a children's area, study spaces, plus the Café in the Library, part of Watford Mencap. https://www.watfordmencap.org.uk/cafe">View information on Watford Mencap at Café in the Library.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is The Avenue car park.
- View information on The Avenue car park (opens new tab).
- There is on-street Blue Badge Bay parking.
- The nearest train station is Watford Junction.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is 1 other entrance.
- There is step-free access via ramp at the other entrance.
- There is step-free level access throughout all areas, this may include the use of a lift.
- Doors are held open along circulation routes.
- Access throughout may include narrow walkways.
- The first floor can be accessed via a platform lift.
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Getting Help and Assistance
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- Seating is available.
- There are both fixed and portable hearing assistance systems.
- The alternative formats documents can be provided in include: Braille, large print and audio.
- There is not a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located within the toilet lobby on the ground floor.
- The toilet with adaptations has a left hand transfer space.
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Changing Facilities
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- Parent and baby changing facilities are located within a parent and baby room in the toilet lobby on the ground floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located in the layby next to the Library off the Town Hall / Avenue roundabout.
- The Blue Badge bays are clearly marked and signposted.
- There is a public car park located in the centre of the Town Hall / Avenue roundabout.
- The name of the car park is Avenue Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are available in the car park.
Main Entrance
- This entrance is located towards the centre of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- There are not any level resting areas along the ramp.
- The ramp is between 75cm and 150cm wide.
- There are no handrails for the ramp.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 144cm.
- The doors have a high colour contrast.
- There is a second set of double automatic doors.
- The doors open towards you.
- The width of the opening is 136cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Reception
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Location
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- The reception is located straight ahead after the main entrance.
- The distance from the main entrance is 6m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 97cm.
- There is not a lowered section at the desk.
- The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- The flooring is patterned.
- Lighting levels vary due to the size of the space.
Getting Around
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Access
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- There is step-free access between floors via platform lift.
- There is step-free level access throughout all areas, this may include the use of a lift.
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Circulation
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- Doors are held open along circulation routes.
- Access throughout may include narrow walkways.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny and patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests and sofas.
- Lighting levels vary due to the size of the space.
Library
- There is step-free level access throughout all areas, this may include the use of a lift.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- The walls and floor have a high colour contrast.
- Seating available in this library includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in the library includes: tables and desks.
- Some tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There is a portable hearing assistance system on request.
- The height of the touchscreen display ranges from 95cm to 144cm from the floor.
- There is a screen shrink option for the touchscreen to make it more accessible.
- When made accessible the height of the touchscreen display ranges from 95cm to 115cm from the floor.
- The touchscreen also has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: Braille, large print, ebook and audio.
- Auxiliary aids available in this library include: high visibility/contrast keyboards, trackball mouse, handheld magnifiers, headsets and audio recorders.
- Braille format material is available in the Children's Area.
- Hub 'hublet' tablets are available to be borrowed.
Counter (Enquiries)
- The counter is located on the ground floor within the main library space, on the right-hand side.
- The distance from main entrance is 18m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 96cm.
- There is a lowered section at the counter.
- The height of the lowered section is 76cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Some flooring is patterned.
- Lighting levels vary due to the size of the space.
The Café in the Library
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Location and Access
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- The café is located on the ground floor off the main library space, on the right-hand side.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is an opening without doors.
- The width of the opening is more than 200cm.
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Order and Payment
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- This area has a counter where food and drink can be ordered.
- The service counter was surveyed.
- The counter is located towards the rear of the café area.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The card payment machine is at a height of 90cm.
- The payment machine is portable.
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Service
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- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- Menu types include: wall-mounted, wall-mounted (digital) and countertop.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Seating Area
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- The seating area is both inside and outside.
- The outdoor seating area is uncovered.
- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Seating available in this area includes: chairs with armrests, chairs without armrests and high stools.
- Furniture available in this area includes: tables and high tables.
- Some tables are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There may be background noise in this area.
- Lighting levels were even at the time of the survey.
- There is a ramp with a slight slope for access to the external seating area.
Lift
- The lift surveyed is located within the main library space, to the left of the building.
- The distance from main entrance is 20m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is a platform lift.
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Platform Lift
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- The ground floor, and the lower and upper levels on the first floor can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 400kg.
- The internal dimensions of the lift are 110cm (width) x 140cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- This lift has a visual floor indicator.
Stairs
- The stairs are located on the left after the main entrance.
- The ground floor and the first floor can be accessed by these stairs.
- There are permanently held open doors to access the stairwell.
- There are handrails on both sides, which are within reach.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 19cm.
- The depth of the steps is not between 30cm-45cm.
- Lighting levels vary due to the use of large glazed walls.
Counter (Local Studies)
- The counter is located on the upper first floor within the Reference and Local Studies room.
- The distance from the lift is 9m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 76cm.
- There is a fixed hearing assistance system which is not clearly signed.
- The hearing assistance system was tested, however it was not working at the time of the survey.
- There is no (or very little) background noise in this area.
- The flooring is patterned.
- Lighting levels vary due to the size of the space.
The Hall
- The room is located on the lower first floor on the left after exiting the lift.
- The distance from the lift is 22m.
- The most accessible route to the room has a platform lift.
- Doors are held open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open towards you.
- The width of the opening is 137cm.
- The doors have a high colour contrast.
- There is a second set of double manual doors.
- The doors open away from you.
- One of the doors was locked at the time of the survey.
- The locked door can be opened on request.
- The width of the opening is 73cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The flooring is shiny and patterned.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests, chairs without armrests and benches.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- Additional facilities/services include: a television.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Lift (First Floor - Platform Lift)
- The lift surveyed is located on the lower first floor within the Creator Space, for access to The Hall and The Pod.
- The distance from the lift is 18m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- This lift is a stair lift.
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Stair Lift
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- The Hall and The Pod rooms can be accessed by this lift.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 225kg.
- The internal dimensions of the lift are 78cm (width) x 124cm (depth).
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
Toilet with Adaptations (Ground Floor - Left Hand Transfer)
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Location
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- The toilet surveyed is located within the toilet lobby on the ground floor, on the left after the main entrance.
- The distance from the main entrance is 18m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There is a manual door along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is not any signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The width of the opening is 87cm.
- The door has a locking handle.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 187cm (width) x 188cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 121cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 50cm from the floor.
- The toilet seat has a low colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a low colour contrast.
- The soap dispenser is 104cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 90cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is no mirror.
- There is no shelf.
- The cubicle has a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
