Access Guide
Introduction
- Services / facilities within the building include three multi use sports halls, an aerobics and dance studio, fitness suite, club room, refreshment facilities and meeting and function rooms available to hire.
- Services / facilities within the grounds include floodlit field and track facilities, all weather floodlit 3G pitches, two grass football pitches, four netball courts, four tennis courts, a basketball court and a children's play area.
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Ware.
Opening Times
- Monday 07:00 - 22:00.
- Tuesday 07:00 - 22:00.
- Wednesday 07:00 - 22:00.
- Thursday 07:00 - 22:00.
- Friday 07:00 - 22:00.
- Saturday 08:00 - 20:00.
- Sunday 09:00 - 21:00.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 33m (36yd 3in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the main entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 170cm (5ft 7in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The width of the door opening is 170cm (5ft 7in).
Reception
- The desk/counter is 8m (8yd 2ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
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Comments
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- There are turnstiles and a gate to access the entire building from reception. The width of the gate is 110cm.
Inside Access
- There is not level access to the service(s).
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Level Change (Main Corridor)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from the reception foyer to the south side sports hall and facilities.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- The width of the ramp/slope is 115cm (3ft 9in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading from the reception foyer to the south side sports hall and facilities.
- There is/are 4 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Other Floors
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located along the main corridor.
- The lift is a standard lift.
- The floors which are accessible by this lift are G, 1.
- The lift is approximately 16m (17yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 80cm (2ft 7in).
- The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Outside Access (Honeysuckle Café)
- This information is for the entrance located to the left of the stairs on the first floor.
- There is level access into the venue.
- Level access is via lift.
- The main door(s) open(s) both ways.
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 160cm (5ft 3in).
Eating and Drinking (Honeysuckle Café)
- The following information is for the café.
- The café is located on the first floor.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 4m (4yd 1ft) from the café entrance.
- The standard height for tables is 74cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Fitness Suite
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Access to Fitness Suite
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- The fitness suite is located on the first floor.
- The fitness suite is 16m (17yd 1ft) from the lift.
- There is step free access to the fitness suite.
- Level access is by lift.
- There are doors into the fitness suite.
- The doors open both ways.
- The doors are double.
- The doors are heavy.
- The opening is 160cm wide.
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Fitness Suite (General)
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- Staff receive no training in assisting disabled people.
- Equipment suitable for mobility or sensory impaired users includes recumbent cylcle, treadmill, upright cycle and free weights.
- A portable hearing loop is not available for induction.
- There is clear manoeuvring space between equipment.
- There is level access to all of the equipment.
Changing Places
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Location and access
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- The facility is located in the corridor leading to the sports halls.
- The facility is approximately 28m (30yd 1ft) from the main entrance.
- There is level access to the facility.
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Dimensions and features
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- You do need a key for the facility.
- It is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The width of the door is 100cm (3ft 3in).
- The dimensions of the facility are 400cm x 300cm (13ft 1in x 9ft 10in).
- The facility changing bench height is adjustable.
- The facility changing bench is wall mounted.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in cubicle.
- The sling is attached to the hoist by hook and loop.
- The facility toilet has a transfer space on both sides.
- The transfer space on the left as you face the toilet is 210cm (6ft 11in).
- The transfer space on the right as you face the toilet is 150cm (4ft 11in).
- Wall mounted grab rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- Drop down rails are provided.
- As you face the toilet the drop down rail(s) is/are on both sides.
- The type of wash basin is adjustable.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- Disposal facilities are available.
- A privacy screen is available.
- Wide tear off paper roll is not available.
- The facility has a non-slip floor.
- A functioning emergency alarm is available.
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Comments
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- The facility also contains an accessible shower.
- The shower has an adjustable head and a shower chair is available.
Standard Changing Room (North Side - Sports Hall)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 29m (31yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 19m (20yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 10m (10yd 2ft) from the sports halls.
- The standard changing room(s) surveyed is/are located to the far left of reception.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
Standard Changing Room (South Side - Sports Hall)
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 40m (43yd 2ft) from the main entrance.
- The standard changing room(s) is/are approximately 31m (33yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 13m (14yd 8in) from the opposite the aerobics studio.
- The standard changing room(s) surveyed is/are located off the main corridor, on the left.
- There is not level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is not level access to the shower facilities.
- The shower cubicle(s) / area is / are accessed via a shallow step.
Accessible Toilet (Reception)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located in the reception foyer.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 140cm x 200cm (4ft 7in x 6ft 7in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 78cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 110cm (3ft 7in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 3in).
Accessible Toilet (South Side)
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 22m (24yd 2in) from the reception desk.
- This accessible toilet is located along the main corridor.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 80cm (2ft 7in).
- The door is light.
- The dimensions of the accessible toilet are 160cm x 240cm (5ft 3in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on the right.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 120cm (3ft 11in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is poor.
- There is a poor colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 84cm (2ft 9in).
Standard Toilet(s) (South Side)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located along the main corridor.
- The female and male toilets are approximately 22m (24yd 2in) from the reception desk.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels are bright.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service cannot be requested.