Access Guide
Overview
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About
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- The venue is a lending library.
- Services available in the venue include: computer access and free wi-fi.
- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Welwyn Garden City Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- The most accessible entrance is the main entrance.
- There is step-free level access throughout all areas.
- There are no doors along circulation routes.
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Getting Help and Assistance
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- Seating is available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: walking aids.
- The alternative formats documents can be provided in include: large print and audio.
- There is a water bowl available for assistance dogs.
Parking
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Car Park
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- The car park is located at the rear of the building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is signposted but has no markings.
- The nearest designated bay is 18m from the entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for staff and visitors only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building on Cole Green Lane.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors, which are push pad activated.
- The height of the push pad is 80cm.
- The doors open towards you.
- The width of the opening is 142cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors, which are push pad activated.
- The height of the push pad is 74cm.
- The doors open towards you.
- The width of the opening is 136cm.
- The doors have a low colour contrast.
- There is a push pad or push button to exit at a height of 76cm.
Reception
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Location
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- The reception is located ahead as you enter the library.
- The distance from the entrance is 5m.
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Route
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- The most accessible route to the reception has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access to the reception.
- The height of the reception desk is 74cm.
- There is not a lowered section at the desk.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
Getting Around
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Access
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- There is step-free level access throughout all areas.
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Circulation
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- There are no doors to open along circulation routes.
- There is a high colour contrast between the walls and floor along the majority of circulation routes.
- Some flooring is patterned.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- The colour, design and typeface of signage is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and sofas.
- Lighting levels vary due to the use of large glazed walls.
Library
- There is step-free level access throughout all areas.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest in the seating area.
- Some flooring is patterned.
- The walls and floor colour contrast varies between low and high.
- Seating available in this library includes: chairs with armrests, chairs without armrests and sofas.
- Furniture available in the library includes: tables, coffee tables and desks.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under some of the tables/desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- The height of the touchscreen display ranges from 102cm to 146cm from the floor.
- The touchscreen has the following accessibility aids: adjustable font size.
- This library is able to provide material in the following formats: large print, ebook and audio.
- Auxiliary aids available in this library include: large letter key keyboards, handheld magnifiers and headsets.
