Access Guide
Introduction
- There are a variety of trampolines available including: standard square, long free bounce, and Olympic standard trampolines.
- Stunt boxes, an air bag, basketball and dodge ball area are also available.
Opening Times
- Monday 12:00 - 19:00.
- Tuesday 12:00 - 19:00.
- Wednesday 12:00 - 19:00.
- Thursday 12:00 - 19:00.
- Friday 12:00 - 19:00.
- Saturday 10:00 - 18:00.
- Sunday 10:00 - 17:00.
Location
- The venue is located within Stevenage Leisure Park.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Stevenage.
Parking
- The venue does have its own car park.
- Parking is free for all users.
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Venue Car Park
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- The car park is located opposite the venue.
- The car park type is open air/surface.
- There is/are 4 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 270cm x 480cm (8ft 10in x 15ft 9in).
- The nearest Blue Badge bay is 32m (34yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally busy.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details.
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- There is a designated drop off point.
- The drop off point is located in front of the venue.
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Comments
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- There is a zebra crossing between the car park and the venue.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 200cm (6ft 7in).
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is high (110cm+).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are bright.
- There is a touch screen.
- The touch screen is at a suitable height for a wheelchair user.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played through out the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Other Floors (Main Staircase)
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Steps
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- The floors which are accessible by stairs are G, 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
Lift
- There is a lift for public use.
- The lift is located to the right of the reception desk.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, 1.
- The lift is approximately 5m (5yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 90cm (2ft 11in).
- The dimensions of the lift are 120cm x 160cm (3ft 11in x 5ft 3in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Eating and Drinking
- The following information is for the café.
- The café is located on the first floor, to the left of the venue.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 10m (10yd 2ft) from the lift.
- The distance between the floor and the lowest table is 75cm (2ft 6in).
- The distance between the floor and the highest table is 120cm (3ft 11in).
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors (Access to Trampolines)
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Steps
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- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are bright.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the trampolines.
Level Change (Access to Trampoline Level Via Reception)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in the corridor leading from the reception area to the trampolines.
- There is/are 6 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
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- These steps will only be used if a member of staff takes you through the corridor.
Trampolines
- There are a variety of different trampolines within this venue.
- There are different sections for different abilities and activities.
- All of this level can only be accessed via the staircase leading from the cafe and viewing area.
- There is another way to access this level from the reception which only has 6 steps.
- Once on the trampoline level, there is access to the majority of the trampolines.
- Different activities take place, such as basketball competitions, dodgeball games and exercise classes.
Level Change (Access to Olympic Trampolines, Stunt Boxes and Air Bag)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right of the main trampoline area.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 28m (30yd 1ft) from the lift.
- This accessible toilet is located at the rear of the first floor.
- There is level access to this accessible toilet.
- This is by lift.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is heavy.
- The dimensions of the accessible toilet are 250cm x 290cm (8ft 2in x 9ft 6in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 180cm (5ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is twist/turn.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is poor.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located at the rear of the first floor.
- The female and male toilets are approximately 25m (27yd 1ft) from the lift.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.