You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the grounds include 3 astro turf tennis courts, 2 acrylic, 3 hard court and 3 grass tennis court, 2 cricket pitches and 1 astro turf hockey pitch.

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• Comments View
  • There are five squash courts that are pre paid to use.
  • One of these is a tournament court.
  • There is a function room with a full bar for hire on the first floor.
  • There is also a members only bar on the first floor.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Broxbourne.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 08:00 - 23:00.
• Tuesday 08:00 - 23:00.
• Wednesday 08:00 - 23:00.
• Thursday 08:00 - 23:00.
• Friday 08:00 - 23:00.
• Saturday 08:00 - 23:00.
• Sunday 08:00 - 23:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located to the front of the building.
  • The car park type is open air/surface.
  • There is/are 0 designated parking bay(s) within the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are uneven surfaces.
  • The car park surface is loose chippings.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are single.
• The door(s) is / are heavy.
• The width of the door opening is 90cm (2ft 11in).

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located in front of the entrance.
• There is / are 1 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are not clearly marked.
• The step(s) is / are deep.
• The steps do not have handrails.

You are on Outside Access (Viewing Area and Pitchside Entrance). Skip to the next section.

Outside Access (Viewing Area and Pitchside Entrance)

• This information is for the entrance located at the side of the building.
• There is not level access into the venue.
• The main door(s) open(s) away from you (push).
• The door(s) is / are double.
• The door(s) is / are heavy.
• The width of the door opening is 160cm (5ft 3in).

You are on Level Change (Viewing Area and Pitchside Entrance). Skip to the next section.

Level Change (Viewing Area and Pitchside Entrance)

• There is a / are step(s) to access this area / service.
• The step(s) is/are located immediately beyond the entrance.
• There is / are 15 step(s) to the area / service.
• There is not tactile paving at the top and bottom of the steps.
• The step(s) is / are not clearly marked.
• The step(s) is / are medium height.
• The steps do have handrails.
• The handrails are on both sides.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does not play background music.
• The lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1.
  • There are 14 steps between floors.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • There is a landing.
  • The lighting levels are medium.
• Other View
  • The services / areas on the floors which are not accessible are the office and members bar.

You are on Reception (Office). Skip to the next section.

Reception (Office)

• The desk/counter is 15m (16yd 1ft) from the main entrance.
• There is not level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is not a hearing assistance system.

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• Comments View
  • At the time of survey, it was not possible to photograph the area.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

• The following information is for the bar.
• The bar is located on the first floor.
• The bar does not serve food.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The standard height for tables is 74cm.
• Plastic / takeaway cups are available.
• Drinking straws are available.
• Children are welcomed in the bar area.

You are on Standard Changing Room. Skip to the next section.

Standard Changing Room

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are 15m (16yd 1ft) from the main entrance.
• The standard changing room(s) is/are 7m (7yd 1ft) from the squash courts.
• The standard changing room(s) surveyed is/are located to the left of the stairs.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is not level access to the shower facilities.
• The shower cubicle(s) / area is / are accessed via a shallow step.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are not accessible toilets within this venue designated for public use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located within the female changing rooms.
  • The female toilets are 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located within the male changing rooms.
  • The male toilets are 10m (10yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do not receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.