Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Letchworth Garden City.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 330cm x 560cm (10ft 10in x 18ft 4in).
- The nearest designated bay is 18m (19yd 2ft) from the main entrance.
- The furthest designated bay is 22m (24yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The photographs also show the route from the car park to the main entrance.
- There are 2 small, wooden gates which are normally held open, between the car park and the main entrance.
Opening Times
- Please contact the venue for details of opening times.
Outside Access (Main Entrance)
- This information is for the entrance located at the side of the building.
- There is level access into the venue.
- The main door(s) open automatically (towards you).
- The doors are double width.
- The door opening is 154cm (5ft 1in) wide.
Reception
- The desk/counter is 2m (2yd 7in) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- This venue does play background music.
- Music is played at various times.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- There is an/are accessible toilet(s) within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is 5m (5yd 1ft) from the main entrance.
- This accessible toilet is located ahead as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The door weight is light.
- The dimensions of the accessible toilet are 137cm x 280cm (4ft 6in x 9ft 2in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 70cm (2ft 4in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 106cm (3ft 6in).
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the grab rails and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The unisex toilets that were surveyed are located ahead as you enter.
- The unisex toilet(s) is/are 5m (5yd 1ft) from the main entrance.
- Inside the venue, there is level access to the unisex toilet(s).
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the standard unisex toilet.
- The height of the baby change table once extended is 88cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
- Home visits / services are available.