Access Guide
Introduction
- https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park
- https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-discovery-centre
- https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-jumble-jungle-cafe
- https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-sarafi-sam-s-diner
- https://www.accessable.co.uk/hertfordshire-county-council/access-guides/paradise-wildlife-park-tiger-tree-tops-cafe
- If you require transport to paradise wildlife park from Broxbourne station, the venue offers a pick up service. There is a small fee of £3 per adult return and £1 per child (up to the age of 15).
- Under 2's go free.
- Please call the number provided at the station so this can be arranged.
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Broxbourne.
Opening Times
- The venue has seasonal opening times.
-
Comments
View
- Summer - 09.30 to 18.00.
- Winter - 09.30 to 17.00.
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located at the rear of the park.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 350cm x 450cm (11ft 6in x 14ft 9in).
- The nearest designated bay is 44m (48yd 4in) from the welcome centre.
- The furthest designated bay is 90m (98yd 1ft) from the welcome centre.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are uneven surfaces.
- The car park surface is tarmac.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double.
- The door(s) is / are heavy.
- The width of the door opening is 180cm (5ft 11in).
Outside Access (Side Entrance)
- This information is for the entrance located at the side of the building.
- There is not level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 80cm (2ft 7in).
Level Change (Side Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on the right going up.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you face the entrance.
- There is/are 3 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are deep (18cm+).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up.
- The ramp/slope does bypass the step(s).
Reception
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) within this venue designated for public use.
-
Comments
View
- The nearest accessible toilet is located to the left of the discovery centre.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are not available.
-
Comments
View
- The nearest standard toilet is located to the left of the discovery centre.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents are not available in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the rear of car park 2.
- A member of staff trained in BSL skills is not normally on duty.