Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Royston.
Opening Times (Winter Opening Hours)
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday Closed.
- Friday 10:00 - 16:00.
- Saturday 10:00 - 16:00.
- Sunday 10:00 - 16:00.
Opening Times (Summer Opening Hours)
- Monday Closed.
- Tuesday Closed.
- Wednesday Closed.
- Thursday 10:00 - 00:00.
- Friday 00:00 - 16:00.
- Saturday 00:00 - 16:00.
- Sunday 00:00 - 16:00.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Princes Mews Pay And Display.
- The car park is located on Princes Mews.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 170cm x 3000cm (5ft 7in x 98ft 5in).
- Standard marked parking bays are located on Kneesforth Street.
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Drop-off Point
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- There is not a designated drop off point.
Seated Patio Area
- There is a seated patio area available at the front of the museum.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located to the front of the venue.
- There is stepped access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) away from you (push).
- The door(s) is/are easy to open.
- The door(s) is/are double width but one door is locked.
- The width of the door opening is 59cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 104cm.
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Ramp/Slope
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- The ramp/slope is located to the front of the venue.
- The gradient of the ramp/slope is steep.
- The ramp/slope is portable.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 90cm (2ft 11in).
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the front of the venue.
- There is/are 2 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 13cm.
- There is not a/are not handrail(s) at the step(s).
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Comments
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- The ramp is always in place during opening hours.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are moderate to good.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours does not depend on exhibition.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing assistance system is a portable loop.
- Staff are trained to use the hearing assistance system.
- A deposit is not required for the hearing assistance system.
- There is not a wheelchair to borrow.
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Comments
View
- There is a TV audio visual display by the reception.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is written text signage on or near the toilet door.
- This accessible toilet is approximately 9m (9yd 2ft) from the main entrance.
- This accessible toilet is located off the main hall to your right.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 78cm (2ft 7in).
- The door is easy to open.
- The dimensions of the accessible toilet are 214cm x 298cm (7ft x 9ft 9in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 142cm (4ft 8in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and waste paper pedal bin disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on the left.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low colour contrast between the external door and wall.
- There is a low colour contrast between the internal door and wall.
- There is a low colour contrast between the wall-mounted grab rail(s) and wall.
- There is a low colour contrast between the dropdown rail(s) and wall.
- There is a medium colour contrast between the walls and floor.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the right of the accessible toilet.
- The height of the baby change table once extended is 76cm (2ft 6in).
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.