Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Royston.
COVID-19 Information
- The information in this section was taken in March 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Opening Times
- Monday Closed.
- Tuesday Closed.
- Wednesday 10:00 - 17:00.
- Thursday 10:00 - 17:00.
- Friday Closed.
- Saturday 10:00 - 17:00.
- Sunday Closed.
Parking
- The venue does not have its own car park.
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Public Car Parks
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- There is a car park for public use within 200m (approx).
- The name of the car park is Princes Mews Pay And Display.
- The car park is located on Princes Mews.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are not available.
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On Street Standard Parking
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- Clearly signed and / or standard marked parking bays are available.
- The dimensions of the standard marked parking bays are 170cm x 3000cm (5ft 7in x 98ft 5in).
- Standard marked parking bays are located on Kneesforth Street.
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Drop-off Point
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- There is not a designated drop off point.
Seated Patio Area
- There is a seated patio area available at the front of the museum.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) away from you (push).
- The door(s) is / are double (with one leaf locked).
- The door(s) is / are light.
- The width of the door opening is 100cm (3ft 3in).
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Second set of doors
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- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is / are permanently held open.
- The width of the door opening is 100cm (3ft 3in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located in front of the entrance.
- The ramp/slope is moderate.
- The ramp/slope is portable.
- The ramp does have handrails.
- The handrails are on both sides.
- The width of the ramp/slope is 90cm (2ft 11in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrance.
- There is/are 2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does bypass the step(s).
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Comments
View
- The ramp is always in place during opening hours.
Reception
- The desk/counter is 5m (5yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a portable loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- This venue does not play background music.
- Motorised scooters are not allowed in public parts of the venue.
- The lighting levels are medium.
Level Change (First Floor Displays)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located immediately beyond the entrance.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours does not depend on exhibition.
- Video tours are available.
- There is a hearing assistance system.
- The hearing system is a portable loop.
- Staff are trained to use the the hearing system.
- A deposit is not required for the hearing system.
- There is not a wheelchair to borrow.
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Comments
View
- There is a TV audio visual display by the reception, to view the upstair displays.
Accessible Toilet
- There is not an/are not accessible toilet(s) within this venue designated for public use.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.