Access Guide

Search Access Guide

Location

There is a bus stop within 150m (164yds) of the venue.

Parking

The venue does not have its own car park.

Public Car Parks View
- There is a car park for public use within 200m (approx).
- The name of the car park is Waltham Cross Playing Fields Car Park.
- The car park is located on Station Approach.
On Street Blue Badge Parking View
- On street marked Blue Badge bays are not available.
On Street Standard Parking View
- Clearly signed and / or standard marked parking bays are not available.
Drop-off Point View
- There is a designated drop off point.
- The drop off point is located at the front of the venue.
- There is a dropped kerb from the drop off point.
- There is tactile paving on the dropped kerb.

Outside Access (Main Entrance)

This information is for the entrance located at the front of the building.
There is not level access into the venue.
The main door(s) open(s) automatically.
The door(s) is / are double.
The door(s) is / are permanently held open.
The width of the door opening is 220cm (7ft 3in).

Second set of doors View
- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is / are double.
- The door(s) is / are permanently held open.
- The width of the door opening is 220cm (7ft 3in).

Level Change (Main Entrance)

Photos

There is a ramp/slope to access this area/service.
The ramp or slope is located to the right as you face the entrance.
The ramp/slope is permanent.
There is a level landing at the top of the ramp/slope.
The ramp does have handrails.
The handrails are on the left going up.
The width of the ramp/slope is 130cm (4ft 3in).
There is a/are step(s) to access this area/service.
The step(s) is/are located in front of the entrance.
There is/are 4 step(s) to the area/service.
There is tactile paving at the top and bottom of the steps.
The step(s) is/are clearly marked.
The step(s) is/are medium height (11cm - 17cm).
There is a/are handrail(s) at the step(s).
The handrail(s) is/are on both sides.
The ramp/slope does bypass the step(s).

Outside Access (Platform 2 External Entrance (Night Gate))

Photos

This information is for the entrance located on Station Approach.
There is level access into the venue.
The main door(s) open(s) away from you (push).
The door(s) is / are double.
The door(s) is / are permanently held open.
The width of the door opening is 110cm (3ft 7in).

Reception (Ticket Office)

Photos

The desk/counter is 2m (2yd 7in) from the main entrance.
There is level access to the desk/counter from the entrance.
The desk/counter is high (110cm+).
The desk/counter does not have a low (76cm or lower) section.
The lighting levels are bright.
There is a hearing assistance system.
The type of system is a fixed loop.
Staff are trained to use the system.

Train Station

Photos

There are generally 1 member(s) of staff on duty.
The station is staffed.
There is not an office to obtain help.
The station is not staffed between 20.00-06.00 on weekdays and 16.00-08.00 on weekends.
There is a ticket office.
The ticket office is located ahead as you enter the main entrance.
The ticket office is 2m (2yd 7in) from the main entrance.
The train companies that operate within this station include:.
Please click here for access information for Abellio Greater Anglia.
There is a taxi rank at the station.
The taxi rank is located to the right as you face the main entrance.
The taxi rank is 6m (6yd 1ft) from the main entrance.
Shops and services within the station include a coffee shop.
All key concourse shops and services have level access.
There are 2 platform(s) in the station.
The platform(s) accessed by lift is / are 1 and 2.
The platform(s) accessed by ramp / slope is / are 2.
The platform(s) which can be accessed by either level access / ramps / lifts / stairclimber from inside the station is / are 1 and 2.
The platform(s) which can be accessed by using alternative outside access entrances only is / are 2.

Additional Station Information View
- Announcements on platforms are audio and visual.
- Platforms which have tactile markings at the platform edge are 1 and 2.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 2.
- Accessible toilets are located on the main station concourse.
- There is not a wheelchair available to borrow.

Platform - Footbridge

Photos

The footbridge gives access from platform 2 (ticket office) to platform 1.
There are 15+, clearly marked medium height steps, with handrails on both sides.

Lift (Platform - Footbridge)

There is a lift for public use.
The lift is located on platforms 1 and 2.
The lift is a standard lift.
The floors which are accessible by this lift are platform-footbridge.
The lift is approximately 17m (18yd 1ft) from the main entrance.
Staff do not need to be notified for use of the lift.
The clear door width is 110cm (3ft 7in).
The dimensions of the lift are 150cm x 160cm (4ft 11in x 5ft 3in).
There are not separate entry and exit doors in the lift.
There is not a mirror to aid reversing out of the lift.
The lift does have a visual floor indicator.
The lift does have an audible announcer.
The controls for the lift are within 90cm - 120cm from the floor.
The lift does have Braille markings.
The lift does have tactile markings.
The lighting level in the lift is bright.

Toilet with Adaptations

Accessible toilet facilities are available.

Location and Access View
- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 2m (2yd 7in) from the main entrance.
- This accessible toilet is located in the ticket office foyer.
- There is level access to this accessible toilet.
Features and Dimensions View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the ticket desk.
- The door opens outwards.
- The door is not push pad activated.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The door is light.
- The dimensions of the accessible toilet are 190cm x 240cm (6ft 3in x 7ft 10in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 120cm (3ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
Position of Fixtures View
- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
Colour Contrast and Lighting View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are bright.