You are on Overview (Forest House). Skip to the next section.

Overview (Forest House)

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• About View
  • This is an inpatient mental health ward for adolescents.
  • Facilities available in the venue include: lounges, a dining room, therapy rooms, bedrooms.
• Parking and Public Transport View
  • The venue has its own car park.
  • The nearest train station is Radlett.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab).
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There is step-free level access throughout.
  • Access throughout may include manual doors and narrow walkways.
  • There is not a toilet with adaptations available.
• Getting Help and Assistance View
  • There is seating available.
  • There is a portable hearing assistance system.
  • You can borrow or hire the following equipment: a manual wheelchair.
  • British Sign Language interpreters can be provided on request.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Additional facilities/services include: phone charging points and Wi-Fi.

You are on Toilet and Changing Facilities (Residents). Skip to the next section.

Toilet and Changing Facilities (Residents)

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• Toilet Facilities View
  • The shared step-free standard toilet facilities are located to the right side of the ward, and within the bedrooms.
• Washroom and Shower Facilities View
  • Standard washroom facilities are located within the bedrooms.

You are on Toilet and Changing Facilities (Visitors). Skip to the next section.

Toilet and Changing Facilities (Visitors)

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• Toilet Facilities View
  • The shared step-free standard toilet facilities are located to the right as you enter the main entrance.

You are on Parking (Forest House). Skip to the next section.

Parking (Forest House)

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• Car Park View
  • The car park is located over the road from Forest House, next to Forest House Annexe.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are no designated Blue Badge parking bays available.
• Charges and Restrictions View
  • This car park is for staff and visitors only.
  • Parking is free for all users.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Main). Skip to the next section.

Entrance (Main)

• This entrance is located to the left side of the building.
• The approach to the entrance has uneven surfaces.
• The entrance area is not clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via ramp at the entrance.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with a handrail on the left going up.
• There is an intercom at a height of 130cm.
• There is a key pad at a height of 120cm.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 90cm.
• There is a small lip on the threshold of the opening.
• The door has a high visual contrast.
• There is step-free level access as you enter.

You are on Reception (Forest House). Skip to the next section.

Reception (Forest House)

• The reception is located ahead as you enter the main entrance.
• The distance from the main entrance is 1m.
• There is step-free level access to reception.
• The height of the reception desk is 119cm.
• There is a lowered section at the desk.
• The height of the lowered section is 74cm.
• The reception has glazed screens and patterned/distracting backgrounds.
• There is a portable hearing assistance system which is not clearly signed.
• The hearing assistance system was tested and working at the time of the survey.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Getting Around (Forest House). Skip to the next section.

Getting Around (Forest House)

• There is step-free level access throughout all areas.
• Access throughout may include manual doors and narrow walkways.
• Some flooring is shiny.
• There is a high visual contrast between the walls and floor in all areas.
• Some of the walls have a reflective finish.
• There is no (or very little) background noise.
• Wayfinding signage is not provided.
• Signage is clearly visible with high contrasting colours.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in the walkways includes: stools.
• Lighting levels vary due to the size of the space.

You are on Room (Waiting Room). Skip to the next section.

Room (Waiting Room)

• The room is located to the right of reception.
• The distance from the main entrance is 4m.
• The most accessible route to the room has step-free level access and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 84cm.
• There is step-free level access throughout the room.
• Furniture can be moved to enable a manoeuvring space for a wheelchair user (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: armchairs.
• Furniture available in the room includes: tables and coffee tables.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a flashing fire alarm and a water dispenser.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Ward). Skip to the next section.

Entrance (Ward)

• This entrance is located to the left side of the building.
• The entrance area is not clearly signed.
• There is step-free level access at the entrance.
• There is a key fob/card reader at a height of 120cm.
• There is a single manual door at this entrance.
• The door opens away from you.
• The width of the opening is 92cm.
• The door has a high visual contrast.

You are on Consultation / Medical Room (Meeting Room 4/Therapy Room). Skip to the next section.

Consultation / Medical Room (Meeting Room 4/Therapy Room)

• There are 4 consultation/medical rooms available.
• The room surveyed was; Meeting Room 4/Therapy Room.
• The room is located to the right after the ward entrance.
• The most accessible route to the room has step-free level access.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and coffee tables.
• There is not a hearing assistance system.
• There is no (or very little) background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.

You are on Dining Room (Forest House). Skip to the next section.

Dining Room (Forest House)

• The dining room is located to the right side of the ward.
• There is step-free level access into the dining room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 110cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the room includes: chairs with armrests and chairs without armrests.
• Furniture available in the room includes: tables.
• The surface height of the tables is suitable for wheelchair users.
• The clear height under the tables is suitable for wheelchair users.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Bedroom and Ensuite (Bedroom 13). Skip to the next section.

Standard Bedroom and Ensuite (Bedroom 13)

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• Bedroom Access View
  • The bedroom surveyed is located to the rear of the ward.
  • The most accessible route to the bedroom has step-free level access and manual doors.
  • There is step-free level access into the bedroom.
  • There is written text and numbered signage on or near the door.
  • There is a key fob/card reader at a height of 115cm.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 83cm.
• Bedroom Features View
  • The bedroom has a single bed.
  • The top of the mattress is 54cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • Some flooring is shiny.
  • The following is available in this bedroom: bedside plug sockets and a flashing fire alarm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low visual contrast.
  • The width of the door opening is 77cm.
  • Internally the door has a low visual contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 330cm (width) x 135cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder, a wash basin and a wall mounted towel dispenser available.
  • The wash basin has a sensor tap.
  • The toilet roll holder has a high visual contrast.
  • The towel dispenser has a low visual contrast.
  • Additional features include: a mirror.
  • The ensuite has a sanitary bin.
  • The walls and floor have a low visual contrast.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.
  • The ensuite has a wheel-in shower.
  • There is a fixed height shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.

You are on Lounge (TV Lounge). Skip to the next section.

Lounge (TV Lounge)

• The lounge is located to the rear of the ward.
• There is step-free level access into the lounge.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 85cm.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny.
• The walls and floor have a high visual contrast.
• Seating available in the lounge includes: chairs without armrests.
• There is a TV with subtitles.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Exit (to Garden). Skip to the next section.

Exit (to Garden)

• The exit area is not clearly signed.
• There is step-free level access at the exit.
• There is a single manual door at this exit.
• The door opens away from you.
• The width of the opening is 86cm.
• There is a small lip on the threshold of the opening.
• The door has a low visual contrast.

You are on Outdoor Spaces (Garden). Skip to the next section.

Outdoor Spaces (Garden)

• Outdoor areas consist of concrete or tarmac, artificial grass and paving slabs.
• There are footpaths throughout.
• The majority of the paths are not wide enough for wheelchair users.
• There is step-free level access throughout all areas.
• There are not any seats situated along the paths for people to rest.
• The paths have uneven surfaces.

You are on Standard Toilet Facilities (Residents - Shared). Skip to the next section.

Standard Toilet Facilities (Residents - Shared)

• The shared standard toilet facilities were surveyed.
• The toilet is located to the right after the ward entrance.
• The most accessible route has step-free level access and manual doors.
• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 86cm.
• Internally the door has a high visual contrast.
• There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a sensor tap.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Standard Toilet Facilities (Visitors - Shared). Skip to the next section.

Standard Toilet Facilities (Visitors - Shared)

• The shared standard toilet facilities were surveyed.
• The toilet is located to the right of reception.
• The distance from the main entrance is 6m.
• The most accessible route has step-free level access and narrow walkways.
• There is step-free level access into the toilet.
• There is pictorial and written text signage on or near the door.
• The door opens inwards and has a high visual contrast.
• The width of the door opening is 76cm.
• Internally the door has a high visual contrast.
• There is a wash basin, a wall mounted soap dispenser and a wall mounted towel dispenser available.
• The wash basin has a lever mixer tap.
• Lighting levels were even at the time of the survey.