Access Guide
Getting To (Kingfisher Court - Dove Ward)
- This route starts at the Kingfisher Court Car Park.
- The most accessible route from here has step-free level access.
- This route also has a dropped kerb with tactile paving.
- Access to this ward is via the Main Entrance.
- There is a drop-off point at this entrance.
- This ward is located at the rear of Kingfisher Court.
- The ward is approximately 160m from the Main Entrance.
- Enter the hospital via the Main Entrance and turn left immediately after passing the reception desk.
- Turn right and proceed straight to the end of the corridor.
- Turn right and continue straight.
- The entrance to the Dove Ward is located at the end of the corridor.
- This route to the ward has slight ramps.
- There are manual doors along this route.
- Some flooring is shiny along this route.
- There are resting areas along this route to the ward.
- Wayfinding signage is provided.
- Dementia-friendly signage is not provided.
- The following toilet facilities are available along the route: standard toilets.
Kingfisher Court Car Park
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Car Park
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- The car park is located off Harper Lane.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 7 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 226cm (width) x 471cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 130cm.
- The nearest designated bay is 22m from the Main Entrance.
- The most accessible route from the Blue Badge parking has a very easy slope.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- This car park is for visitors and Blue Badge holders only.
- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
- There are 3 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 220cm (width) x 467cm (depth).
- The nozzle holster is not at a suitable height for a wheelchair user.
- Payment can be made via an app.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located at the front left side of building.
- There is a dropped kerb with tactile paving from the drop-off point.
Main Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a slope at the entrance.
- The slope has a slight gradient.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 106cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- There is a second set of double automatic doors.
- The doors are permanently held open.
- The width of the opening is 162cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
Dove Ward
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Ward Information
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- This is a a specialist assessment and treatment inpatient ward.
- This is a female only ward.
- The ward includes side rooms and consultation rooms.
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Location and Access
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- There is written text signage on or near the door.
- There is step-free level access into this ward.
- There is an intercom at a height of 108cm.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 80cm.
- The door has a high colour contrast.
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Getting Around
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- There is step-free level access throughout.
- There are manual doors along circulation routes.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some flooring is shiny.
- There is no (or very little) background noise.
- Wayfinding signage is provided.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
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Facilities and Services
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- Seating available on the ward includes: chairs with armrests, chairs without armrests, benches and stools.
- There is not a hearing assistance system.
- There is not a relatives' room for the ward.
Toilet and Changing Facilities
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Toilet Facilities
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- Toilets with adaptations are not available.
- Shared step-free standard toilet facilities are located straight ahead as you enter, within the Safety Suite, and within the standard ensuite rooms.
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Washroom and Shower Facilities
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- The washroom facilities with adaptations are located ahead, to the right as you enter the ward.
Standard Bedroom and Ensuite (Bedroom 7)
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Bedroom Access
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- The bedroom surveyed is located straight ahead and to the left as you enter the ward.
- The distance from the ward entrance is 33m.
- The most accessible route to the bedroom has step-free level access.
- There are manual doors along the most accessible route.
- There is step-free level access into the bedroom.
- There is pictorial and written text signage on or near the door.
- Entry to the room is by a key card reader.
- The height of the key card reader is 113cm.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 80cm.
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Bedroom Features
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- The bedroom has a single bed.
- The top of the mattress is 64cm from the floor.
- There is room for a wheelchair user to manoeuvre next to the bed.
- Furniture available in the bedroom includes: a wardrobe for a seated user.
- The following is also available in this bedroom: bedside plug sockets.
- Lighting levels were low at the time of the survey.
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Ensuite Access
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- There is step-free level access into the ensuite.
- The ensuite door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 86cm.
- Internally the door has a high colour contrast.
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Ensuite Dimensions and Features
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- The dimensions of the ensuite are 266cm (width) x 160cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 73cm (from the side of the toilet pan).
- The toilet seat has a high colour contrast.
- The toilet roll holder has a high colour contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a low colour contrast.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high colour contrast.
- There is not a hand dryer.
- The wash basin has push taps.
- Additional features include: a mirror.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The ensuite has a wheel in shower.
- There is a fixed shower head.
- The shower controls are push.
- There is no shower seat.
- There are no grab rails for the shower.
- There are no dropdown rails for the shower.
Treatment Room
- The room surveyed was the treatment Room.
- The room is located along the corridor, to the right as you enter the ward.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 83cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- The treatment table is free standing and height adjustable.
- The length of the treatment table is 184cm.
- Furniture available in this room includes: tables.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Dining Area
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Location and Access
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- The Dining Area is located to the right as you enter the ward.
- The most accessible route has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to this area.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- The walls and floor have a high colour contrast.
- Some flooring is shiny.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is no (or very little) background noise in this area.
Multi-Purpose Room
- The room is located along the corridor, to the right as you enter the ward.
- The distance from the ward entrance is 6m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 84cm.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 116cm.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television and a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Calm and Faith Room
- The room is located straight ahead as you enter the ward.
- The distance from the ward entrance is 12m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 82cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests, chairs without armrests, armchairs and stools.
- Furniture available in this room includes: desks.
- None of the desks are fixed.
- The surface height of the tables/desks is not suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Quiet Lounge 1
- The room is located straight ahead and to the right as you enter the ward.
- The distance from the ward entrance is 20m.
- The most accessible route to the room has step-free level access.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 81cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: armchairs.
- Furniture available in this room includes: tables and coffee tables.
- None of the tables are fixed.
- The surface height of some of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Sensory Room
- The room is located straight ahead and to the left as you enter the ward.
- The distance from the ward entrance is 23m.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 81cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- Furniture can be moved to enable a manoeuvring space for a wheelchair user.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: armchairs.
- Furniture available in this room includes: coffee tables.
- None of the tables are fixed.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Therapy Room
- The room is located straight ahead and to the left as you enter the ward.
- The distance from the ward entrance is 23m.
- The most accessible route to the room has step-free level access.
- There are manual doors along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 84cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Furniture available in this room includes: tables.
- None of the tables are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television.
- There is no (or very little) background noise in this room.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Standard Toilet Facilities
- The female and male standard toilet facilities were surveyed.
- The toilet is located straight ahead as you enter the ward.
- The distance from the ward entrance is 13m.
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access into the toilet.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 69cm.
- Internally the door has a high colour contrast.
- Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
- The wash basin has sensor taps.
- Hand drying facilities include: a wall mounted towel dispenser.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Bathroom with Adaptations (Toilet and Height Adjustable Bath)
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Location and Access
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- The bathroom surveyed is located straight ahead and to the right as you enter the ward.
- The distance from the ward entrance is 20m.
- The most accessible route to the bathroom has step-free level access.
- There is a manual door along the most accessible route.
- There is step-free level access into the bathroom.
- There is pictorial and written text signage on or near the door.
- The door opens inwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 93cm.
- The door has a twist lock.
- Internally the door has a high colour contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the bathroom are 384cm (width) x 345cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is lateral transfer space on both sides of the toilet, however the left side is obstructed.
- The lateral transfer space on the left is 93cm (from the side of the toilet pan).
- The lateral transfer space on the right is 214cm (from the side of the toilet pan).
- There is a wall sensor flush for the toilet.
- The flush is on the right transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is no dropdown grab rail for the toilet.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder cannot be reached when seated on the toilet.
- The toilet roll holder has a medium colour contrast.
- The toilet roll holder is 79cm from the floor.
- The wash basin has sensor taps.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser cannot be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 131cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser cannot be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 138cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is an unobstructed shelf.
- The shelf meets the AccessAble criteria for Stoma Friendly Toilets.
- The bathroom has a pedal bin.
- There are no coat hooks.
- The walls and floor have a high colour contrast.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
- The bathroom has a height adjustable bath with an overhead shower.
- The bath has a push control.
- There is a detachable shower head.
- The shower controls are push.
