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Kingfisher Court - Wren Ward

Kingsley Green , Harper Lane, Radlett , Hertfordshire, WD7 9HQ

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Access Guide

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Summary

  • This is an inpatient unit property.
  • Services within this area include: Mental Health Services for Older People (MHSOP) In-patient.

Getting Here

  • By Road View
    • The Kingsley Green site is situated to the north of Radlett. The site is located off Lime Way. The site can be accessed from the M25 to the North via Bell Lane, Harper Lane and Lime way and from the A41 and M1 to the south via Bushey Mill Lane, Park Avenue, Radlett Road, Watford Road, Park Road, Watling Street, Harper Lane and Lime Way.
    • Standard and Blue Badge Parking is available on site.
  • By Train View
    • The nearest station to the Kingsley Green site is Radlett. The Kingsley Green site is 2.0 miles from the train station via Station Approach, Harper Lane and Lime Way (6 min drive).
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
  • There is not a wheelchair to borrow to aid transferring around the building.
  • Water bowls for assistance dogs are not available.

Parking (Kingfisher Court Car Park)

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located in front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked and signposted.
    • There is/are 10 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 228cm x 474cm (7ft 6in x 15ft 7in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is an overflow car park for staff and visitors.
    • There is a barrier control system to access the Blue Badge bays. The overflow car park is located off Forrest Lane.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is tarmac.
    • There is tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Main Entrance.

Getting To (Wren Ward)

  • Wren Ward is/are located on the ground floor of Kingfisher Court.
  • Access to Wren Ward is via the main entrance.
  • On entering Kingfisher Court turn left and go through the doors past reception, then turn left and continue ahead. Wren Ward is located at the end of the corridor on the right.
  • There is step free access to Wren Ward.
  • Wren Ward is approximately 140m from the main entrance.
  • There is a/are manual, heavy, double door(s) between the main entrance and the department/service.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Opening Times (Visiting Hours)

  • Monday 14:30 - 16:00.
  • Monday 19:00 - 21:00.
  • Tuesday 14:30 - 16:00.
  • Tuesday 19:00 - 21:00.
  • Wednesday 14:30 - 16:00.
  • Wednesday 19:00 - 21:00.
  • Thursday 14:30 - 16:00.
  • Thursday 19:00 - 21:00.
  • Friday 14:30 - 16:00.
  • Friday 19:00 - 21:00.
  • Saturday 14:30 - 16:00.
  • Saturday 19:00 - 21:00.
  • Sunday 14:30 - 16:00.
  • Sunday 19:00 - 21:00.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 103cm (3ft 5in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Entrance (Ward Entrance)

  • Entrance Details View
    • This information is for the entrance located on the ground floor of Kingfisher Court.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 108cm .
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 107cm (3ft 6in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 87cm.
  • Comments View
    • Wren Ward has mobile hoists and a portable hearing loop available.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is not always open.
  • Door is locked.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm (2ft 10in).
  • The type of flooring is carpet.
  • There is not a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • Some chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 57cm (1ft 10in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Accessible Toilet (Right Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located straight ahead as you enter, beyond the café and on the right.
    • This accessible toilet is approximately 27m (29yd 1ft) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The door may be difficult to open.
    • The width of the accessible toilet door is 87cm (2ft 10in).
    • The dimensions of the accessible toilet are 187cm x 221cm (6ft 2in x 7ft 3in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 117cm (3ft 10in).
    • The lateral transfer space was obstructed at the time of the survey.
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is sensor.
    • There is a mixer tap.
    • There is an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and general domestic waste disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser can be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 107cm (3ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 7in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is fair.
    • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Access to Standard Shared Toilet(s) View
    • The shared toilets that were surveyed are located straight ahead as you enter, beyond the café and on the right.
    • The shared toilet(s) is/are approximately 27m (29yd 1ft) from the main entrance.
    • Inside the venue, there is level access into the shared toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall mounted grab rails is not available.
    • The tap type is sensor.
    • There is not a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located straight ahead as you enter, beyond the café and on the right.
    • Inside the venue, there is level access into the baby change facility.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 86cm (2ft 10in).