You are on Summary. Skip to the next section.

Summary

• This is an inpatient unit property.
• Services within the building include: adult inpatient services.

You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Lister Hospital Mental Health Unit is situated to the North of Stevenage Town Centre off Corey's Mill Lane. The unit is located off the hospital access road at the rear of the main hospital site and can be accessed from the town centre and the A1 via the A602.
  • Standard and Blue Badge parking is located on the hospital site. The nearest parking is located outside the maternity building.
• By Bus View
  • There are two bus stops just outside the grounds of the hospital. Bus stop 'A' buses includes services: 55, 80, 300, 301, 386, 390 and 635. Bus stop 'B' buses includes services: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9.
• By Train View
  • The nearest station to Lister Hospital Mental Health Unit is Stevenage. Lister Hospital Mental Health Unit is 2.0 miles from the train station via the A602 and Corey's Mill Lane (5 min drive).
• Useful Links View
  • Please see the link below for up to date train services to Stevenage.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• A member of staff trained in BSL skills is not normally on duty.
• British Sign Language interpreters can be provided on request.
• Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request, different languages on request and audio on request.
• Water bowls for assistance dogs are not available.

You are on Parking (Maternity and Mental Health Unit Parking). Skip to the next section.

Parking (Maternity and Mental Health Unit Parking)

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• Parking View
  • The venue does have a dedicated car park.
  • The car parking facilities are for Blue Badge holders only.
  • The car park is located in front of the Maternity building, opposite the Lister Hospital Mental Health Unit.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) markings are faded.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 233cm x 475cm (7ft 8in x 15ft 7in).
  • There is a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Paying View
  • There are parking charges for the car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the hospital building.
  • Payment signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located throughout the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is tarmac and paving slabs.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the Lister Hospital Mental Health Unit Main Entrance.

You are on Getting To (Aston Ward). Skip to the next section.

Getting To (Aston Ward)

• Aston Ward is/are located on the first floor of the Lister Hospital Mental Health Unit.
• Access to Aston Ward is via the Main Entrance.
• Enter via the Lister Hospital Mental Health Unit and continue ahead to the right of reception. Go through the single door. Continue along the corridor and then take the lift located on the left to the first floor. Exit the lift and Aston Ward is located on the right.
• There is step free access, via lift, to Aston Ward.
• Aston Ward is approximately 7m from the lift.
• There is a/are manual, heavy, single door(s) between the Main Entrance and the department/service.
• There are not resting areas along the route.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (MHU and Aston Ward Entrance). Skip to the next section.

Outside Access (MHU and Aston Ward Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 150cm (4ft 11in).
  • There is an intercom.
  • The height of the intercom is 116cm (3ft 10in).
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 123cm (4ft).
  • The main door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 95cm.
  • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are single width.
  • The width of the door opening is 90cm.

You are on Other Floors (Lister Hospital Mental Health Unit Stairs). Skip to the next section.

Other Floors (Lister Hospital Mental Health Unit Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Lift (Lister Hospital Mental Health Unit Lift). Skip to the next section.

Lift (Lister Hospital Mental Health Unit Lift)

• There is a lift for public use.
• The lift is located straight ahead on entering, to the right of reception and through the single door.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 30m (32yd 2ft) from the MHU and Aston Ward entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 132cm (4ft 4in).
• The dimensions of the lift are 150cm x 265cm (4ft 11in x 8ft 8in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing loop system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Ward (Aston Ward). Skip to the next section.

Ward (Aston Ward)

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• Ward Information View
  • This is a/an Community Mental Health ward.
  • This is a shared ward.
  • There is/are 5 bay(s) available.
  • There is/are 10 side room(s) available.
  • There is/are 20 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 132cm (4ft 4in).
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 140cm (4ft 7in).
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 126cm (4ft 2in).
  • There is not a door release button when exiting.
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are varied.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is not available on the ward.
  • There are washroom facilities for patients on the ward.
  • There are toilet facilities for patients on the ward.
• Visitor Facilities View
  • There are no accessible toilet facilities on the ward for visitors.
  • There are no standard toilet facilities on the ward for visitors.
  • Standard toilet facilities for visitors are located on the ground floor of the Mental Health Unit.
• Visiting Times View
  • There are set visiting times for the ward.
  • Visiting times are 15:30 to 20:00 Monday to Friday and 10:00 to 20:00 on weekends.
  • The visiting times are the same for each day.

You are on Room / Area (Dining Room). Skip to the next section.

Room / Area (Dining Room)

• The name / number of the room / area surveyed was; Dining Room.
• The room / area is approximately 15m from the Aston Ward entrance.
• There is level access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 84cm (2ft 9in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are no chairs with armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does not have background music playing.
• There is not a red flashing fire alarm beacon within the room / area.
• Lighting levels are good.

You are on Washroom (Ward Bathroom). Skip to the next section.

Washroom (Ward Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 230cm x 310cm (7ft 7in x 10ft 2in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 80cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is push. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 110cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 138cm.
  • There is not a hand dryer.
  • Disposal facilities are not available.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 60cm (1ft 12in).
  • The bath is not height adjustable.
  • The bath tap type is push. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are bright.

You are on Washroom (Ward Shower and Toilet). Skip to the next section.

Washroom (Ward Shower and Toilet)

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• Washroom Details View
  • The washroom surveyed has a shower, a toilet and a wash basin.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is male.
  • There is written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 168cm x 272cm (5ft 6in x 8ft 11in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 81cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is push. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 144cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet has a wall which can act as a back rest.
  • There is not a lateral transfer space.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 90cm.
• Shower Details View
  • The height of the shower head is 200cm (6ft 7in).
• Toilet Details View
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head height is fixed.
  • The shower control type is push.
  • There is no seat for the shower.
  • There are not wall-mounted grab rails available for the shower.
  • The shower tray is accessed via a deep step.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Washroom (Assisted Bathroom). Skip to the next section.

Washroom (Assisted Bathroom)

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• Washroom Details View
  • The washroom surveyed has a bath and a wash basin.
  • There is/are 2 washroom(s) of this type in the ward.
  • There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
  • The washroom surveyed is located at the end of the corridor on the right side of the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 226cm x 275cm (7ft 5in x 9ft).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The height of the wash basin is 80cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is push. It is not a mixer tap.
  • There is a soap dispenser.
  • The height of the soap dispenser is 95cm.
  • There is a towel dispenser.
  • The height of the towel dispenser is 138cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are general waste (with no lid) disposal units.
  • The washroom has a non-slip floor.
• Bath Details View
  • There is a bath.
  • The height of the side of the bath from floor level is 60cm (1ft 12in).
  • The bath is not height adjustable.
  • The bath tap type is push. It is not a mixer tap.
  • There is not a shower over/for the bath.
  • There are not wall-mounted grab rails available for the bath.
  • A bath hoist is not available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Washroom (Shower). Skip to the next section.

Washroom (Shower)

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 4 washroom(s) of this type in the ward.
  • There is/are also 2 washroom(s) which has/have a bath and a wash basin.
  • The washroom surveyed is located at the end of the corridor on the right side of the ward.
  • There is step free access to the washroom surveyed once inside the ward.
  • This washroom is female.
  • There is pictorial and written or text signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a twist lock.
  • The door may be difficult to open.
  • The width of the door opening is 87cm (2ft 10in).
  • The dimensions of the washroom are 195cm x 236cm (6ft 5in x 7ft 9in).
  • The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
  • There is not an emergency pull cord alarm.
  • There is a push button alarm system in this washroom.
  • There is not a red flashing fire alarm beacon within the washroom.
  • There is not a coat hook in the washroom.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 87cm.
  • There are no wall-mounted grab rails for the wash basin.
  • The tap type is push. It is not a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 115cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 142cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 133cm.
  • There is a flush on the transfer side.
  • There is no dropdown rail for the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 100cm.
  • There is a shelf next to the toilet.
  • The shelf does not have the minimum dimensions of 12.5cm x 40cm.
  • The shelf is at a height of 114cm.
  • The shelf is not located where it is reachable.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • A shower chair is available.
  • The height of the flip-down/tip-up or fixed seat is 48cm (1ft 7in).
  • There are not wall-mounted grab rails available for the shower.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is good.
  • The colour contrast between the internal washroom door and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the washroom floor and walls is good.
  • Lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located at the end of the corridor on the right side of the ward.
  • The female toilet(s) is/are approximately 25m (27yd 1ft) from the Aston Ward entrance.
  • Inside the venue, there is level access into the female toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located off the ward corridor.
  • Inside the venue, there is level access into the male toilet(s).
  • There is no signage on or near the toilet door.
  • An ambulant toilet with wall mounted grab rails is not available.
  • The tap type is push.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Lighting levels are at least 100 lux at floor level.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Lister Hospital Mental Health Unit link (new tab) - click here.