Access Guide
Summary
- This is a health centre.
- Services within the building include: 6 consultation rooms, an accessible toilet, and standard toilet facilities.
Getting Here (Spinks Lane Therapy Centre)
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By Road
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- The postcode for the sat nav is CM8 1EP. The Spinks Lane Therapy Centre is located to the south west of Witham town centre which is approximately 9 miles north east from Chelmsford. It is accessed via the A12 from the south west and the north east.
- There are patient standard bays outside the health centre. There are no blue badge bays available. There is not any public parking available near to the health centre.
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By Bus
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- The nearest bus stop is on Spinks Lane which is less than 0.1 miles away. It is served by the following buses: 39 – Witham Town Centre (circular route).
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By Train
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- The nearest train station is Witham which is approximately 0.9 miles away from the Spinks Lane Therapy Centre. The station is served by Greater Anglia.
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Useful Links
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- Please see the link below for more information on Stephens of Essex Bus Service.
- To view the web page described above click here (opens in new tab).
- Please click on the link below for information about Witham Station (Greater Anglia).
- To view the web page described above click here (opens in new tab).
- Please click on the link below for more information about Witham Station (National Rail).
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Spinks Lane Therapy Centre)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters cannot be provided on request.
- Language interpreters cannot be provided on request.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are available.
- There is not a/are not hearing assistance system(s) available.
- Home visits services are not available.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located in front of and to the left of the venue.
- The car park type is open air/surface.
- There is/are 0 Blue Badge parking bay(s) within the car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Public Car Parks
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- There is not a car park for public use within 200m (approx).
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On Street Parking and Drop-off Details
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- There is not a designated drop off point.
Opening Times (Spinks Lane Therapy Centre)
- Monday 08:30 - 16:00.
- Tuesday 08:30 - 16:00.
- Wednesday 08:30 - 16:00.
- Thursday 08:30 - 16:00.
- Friday 08:30 - 16:00.
- Saturday Closed.
- Sunday Closed.
Outside Access (Reception)
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Entrance Details
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- This information is for the entrance located to the right of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 108cm (3ft 7in).
- There is an intercom.
- The height of the intercom is 126cm (4ft 2in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 110cm (3ft 7in).
- There is a door release button when exiting.
- The height of the door release button is 89cm (2ft 11in).
- The main door(s) open(s) automatically (towards you).
- The automatic door(s) is/are push pad activated.
- The door(s) is/are single width.
- The width of the door opening is 99cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
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Ramp/Slope Details
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- The ramp/slope is located to the left of the door.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides going up the ramp.
- The width of the ramp is 148cm.
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Comments
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- The push pad to operate the door from the outside it is at a height of 107cm as shown in photograph 3.
- The push pad to operate the door from the inside is at a height of 89cm as shown in photograph 8.
Getting Around
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Access
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- There is step free access throughout the building.
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Circulation
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- There are doors in corridors which have to be opened manually.
- There are corridors with a surface width of less than 120cm (excluding any permanent obstructions over a small distance).
- The type of flooring in walkways and corridors is vinyl.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are not provided in corridors.
- Seating is not provided in corridors.
- There is good colour contrast between the walls and floor in the majority of corridors.
- The lighting levels are moderate to good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is not consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is provided.
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Safe Place(s)
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- There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does play background music in public areas.
- Music is played in the reception area and in some of the consultation rooms.
- There is not a hearing assistance system in the public areas of the building.
Department / Service (Spinks Lane Therapy Centre)
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Department / Service Access
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- Spinks Lane Therapy Centre is located behind the reception.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 87cm (2ft 10in).
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does play background music.
- The lighting levels are moderate to good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms, accessible toilet facilities for everyone and standard toilet facilities.
- There are 6 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are standard toilet facilities within this department/service.
Reception
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Reception
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- The reception point is located straight ahead as you enter the building.
- The reception point is approximately 4m (4yd 1ft) from the main entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is not a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is low (76cm or lower).
- There is not sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- Some tables are permanently fixed.
- The waiting room / area does have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Rebound Therapy Room)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Meeting Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is not a chair.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
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- This room has a large trampoline and a variety of soft play equipment.
- This room is also used for storage of equipment.
Consultation / Treatment Room (Sensory Room)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Sensory Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are permanently held open.
- The width of the door opening is 79cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
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- There is a variety of soft play equipment within this room.
- This room leads to the Sensory Integration room and the Multi Sensory room.
Consultation / Treatment Room (Sensory Integration Room)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Sensory Integration Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 92cm (3ft).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is not a chair.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are low to moderate.
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Comments
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- This room is accessed via the Sensory Room.
- There is variety of soft play equipment within this room.
- There is also a swing, musical instruments, a trampoline and a hot water hand washing station.
- The flooring has mats on it which may limit manoeuvrability unless they are moved.
- At the time of survey (October 2022) the lights did not work in this room.
Consultation / Treatment Room (Multi Sensory Room)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Multi Sensory Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 93cm (3ft 1in).
- The type of flooring is vinyl/laminate.
- There is not room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is not adjustable.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by hook.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
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Comments
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- This room is accessed via the Sensory Room.
- There is a variety of soft play and sensory equipment within this room including; a bed, a sofa, an armchair, a hammock/hanging chair, and a sound system.
- The hoist has a maximum weight capacity of 272kg.
Consultation / Treatment Room (Physical Healthcheck Clinic)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Physical Healthcheck Clinic.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are light.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- Some tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Consultation / Treatment Room (Physiotherapy)
- There is / are 6 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Physiotherapy.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 76cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is electric.
- A sling is available.
- The sling is attached by hook.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are moderate to good.
Accessible Toilet(s) (Left Hand Transfer)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located in the rear corridor behind reception.
- This accessible toilet is approximately 14m (15yd 11in) from the main entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial, written text and dementia friendly signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens outwards.
- The door is light.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 82cm (2ft 8in).
- The contrast between the internal door and wall is good.
- The door has a horizontal grab rail.
- The contrast between the horizontal grab rail and internal door is good.
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Toilet Features
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- The dimensions of the accessible toilet are 160cm x 215cm (5ft 3in x 7ft 1in).
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 102cm (3ft 4in).
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
- There is a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 167cm and 177cm from the floor.
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Additional Fixtures
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- There is not a mirror.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat colour contrast is good.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm (2ft 11in).
- The contrast between the toilet roll holder and the wall is poor.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- The height of the wash basin is 72cm (2ft 4in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- The contrast between the towel dispenser and the wall is poor.
- There is not a hand dryer.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The female and male toilets are located in the rear corridor behind reception.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 12m from the main entrance.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial and written text signage on or near the toilet door.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 73cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are moderate to good.
- There are two female toilets and two male toilets in this location.