Skip to main content
The new name for DisabledGo

Wildlife Garden

Highland Wildlife Park, Kincraig, Kingussie, Inverness-shire, PH21 1NL

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Help and Assistance (Highland Wildlife Park)

  • For Highland Wildlife Park's Accessibility Statement please click here (new tab).
  • Please click here for information on opening times.
  • The following are available: zoo maps, sensory maps, accessibility maps, downloadable zoo maps, downloadable sensory maps and downloadable accessibility maps.
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact the visitor centre.
  • There is a designated place of safety which can be used by people who may feel scared or at risk .
  • The designated place of safety is located in the First Aid room near the accessible car park.
  • Sensory packs are available and include: accessible maps and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • Mobility Assistance.
    There are wheelchairs, pushchairs and electric mobility scooters available for free hire. These require a fully refundable deposit. Please enquire at the main entrance on arrival or at the visitor centre.
    Some areas of the park may not be suitable for wheelchairs or mobility scooters. Steep slopes and steps are signposted with alternative routes and there is an updated mobility map available for visitors which can be downloaded below.
  • More information on the accessibility map for the park.
  • More information on the sensory map for the park.
  • Talks and Tours.
    There are a number of talks and tours which take place around the park, some private and some public. This includes days with translated talks/tours including BSL.
    Some talks are being translated into BSL which will be available onsite via QR code. Please enquire at the visitor centre.
  • Carers.
    Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price.
    Please bring relevant proof of entitlement, such as a National Disability Card, an Access Card with a ‘+1’ symbol, a ‘plus one’ travel card or a letter from Personal Independence Payment, as this will be asked for on arrival.

Parking (Drop-off)

  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).
    • The drop-off point(s) is/are located near the Wildlife Garden entrance.
    • The route from the drop-off point(s) to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are grass.

Access Point (Wildlife Garden)

  • Access Point View
    • This information is for the access point located off the main entrance road.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
    • There is not an information board/map at this access point.
    • The gate is permanently held open for event guests.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is steep.

Grounds (Wildlife Garden)

  • There are grass paths throughout the area.
  • Access and Circulation View
    • There are main pathways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
    • There are some features in this area which could cause a potential trip hazard.
    • The surfaces of the main pathways include grass.
    • The surface may be uneven in places.
    • The paths can become slippery when wet.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating and picnic tables with fixed seating.
  • Signage and Audio View
    • Wayfinding signage is not provided.
    • There is not background music/noise in this area.

Entrance (Yurt)

  • Entrance View
    • This information is for the entrance located at the front of the yurt.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped and stepped access at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 84cm.
  • Ramp/Slope View
    • The ramp/slope is located leading up to the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The ramp/slope does not bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in the doorway.
    • There is/are 1 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 8cm.

Getting Around (Yurt)

  • Access View
    • There is step-free access throughout the building.
  • Circulation View
    • The type of flooring in corridors/walkways is vinyl.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • There are seats without armrests at regular intervals.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the public areas of the building.