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Barra Airport - Arrivals

Eoligarry, Isle of Barra, HS9 5YD

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Access Guide

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Getting Help and Assistance

  • For passengers requiring additional assistance services please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact the check-in desk.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The Quiet Room is located in the main terminal, opposite the Departures / Arrivals Gate.
  • If you require assistance, please make arrangements prior to arrival through your airline.
    Loganair can be contacted on 0344 800 2855 or at [email protected].
  • Airline staff will guide you through the procedures required with regards to mobility equipment and requirements with regards to motorised equipment.
    Please contact the airline prior to booking as the carriage of motorised mobility equipment is limited and may not be possible due to the type of aircraft.
    The carriage of mobility equipment over 23 kilograms is also subject to the approval of the airports concerned.
  • There are Blue Badge bays in the car park.
    Assistance can be obtained from the check-in area through to the aircraft and from the aircraft to the car park.
    There is a wheelchair in the terminal available for use at any time on request.
    There is a stair climber to assist passengers on and off the aircraft as required.
    .
  • For all passenger services enquiries at the airport please enquire at the check-in desk or ask a member of staff when disembarking.

Disembarking the Aircraft

  • The route from departures to the aircraft is across a sandy beach with damp but firm sand.
  • The accessibility of the aircraft varies according to the individual aircraft, provider or airport. Please contact the airline prior to booking for more information.
  • Disembarking the aircraft (Twin Otter) is by airstair and steps. Wheelchair users may transfer to a stair climber (type may vary) for assisted egress from the aircraft.
  • Wheelchair users may transfer to a stair climber (type may vary) for assisted egress from the aircraft.
  • The route from the aircraft to the arrivals gate is across a sandy beach with damp but firm sand and a gentle slope. The sand at the perimeter of the beach may be soft and assistance may be needed at this point.

Approach (Route to the Arrivals Gate)

  • Approach View
    • The surface of the approach is tarmac and concrete tiles.
    • The approach surface is uneven in places.
    • The approach from the aircraft is across a sandy beach which can be wet. The sand at the perimeter of the beach may be soft and assistance may be needed at this point.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • There is a ramp with a very easy incline.
    • The ramp/slope is permanent, has a slight gradient and has handrails on both sides.
    • There is a level landing at the top of the ramp/slope.

Entrance (Arrivals Gate)

  • This entrance is located at the rear of the terminal as you approach from beach approach.
  • There is step-free access via ramp at the entrance.
  • The slight ramp is over 150cm wide, with handrails on both sides.
  • The ramp overcomes the steps.
  • There are 2 steps, which are unmarked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the highest step is 16cm.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a single manual door which opens away from you.
  • The width of the opening is 84cm.
  • The door has a medium colour contrast.
  • The door is held open upon arrival.
  • There is a second manual door which opens away from you.
  • The width of the opening is 87cm.
  • The second door has a high colour contrast.
  • The door is held open upon arrival.

Baggage Claim

  • There is clear signage to the baggage claim area.
  • There are 1 baggage carousels.
  • Lighting levels are moderate to good.
  • There is a member of staff available to assist with retrieving baggage from the carousels.
  • The baggage claim is immediately on your right as you enter the Arrivals Gate, between the two doors.

Airport Parking

  • Parking View
    • The car park is located to the right side of the airport terminal.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system at the entrance.
    • The car park surface is concrete.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 500cm (7ft 10in x 16ft 5in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are not help points available within the car park.
  • Paying and Booking View
    • There are no parking charges for the car park.
  • Exiting the Car Park View
    • The car park does not have a barrier control system at the exit.

Arrivals (Terminal Lounge)

  • There is step-free access throughout the arrivals hall.
  • Circulation View
    • The type of flooring in this area is tiles.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • There are seats without armrests at regular intervals.
    • There is designated seating available for people with reduced mobility.
    • The lighting levels are low to moderate.
  • Information View
    • Departures and arrivals information boards are available.
    • There are audible announcements in this area.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
    • Dementia friendly signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the arrivals area.
  • Comments View
    • There is a television in the terminal lounge waiting area. Music may be played on this during the day.

Accessible Toilet(s) (Terminal Lounge - Left Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the right as you enter the terminal via the Arrivals Gate.
    • This accessible toilet is approximately 5m (5yd 1ft) from the Arrivals Gate.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 188cm x 270cm (6ft 2in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 117cm (3ft 10in).
    • The transfer space is obstructed by waste bins.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • The alarm did not sound when tested.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and waste paper pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 107cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf next to the toilet.
    • The shelf has the minimum dimensions of 12.5cm x 40cm.
    • The shelf is at a height of 81cm.
    • The shelf is located where it is reachable.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 90cm (2ft 11in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 89cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 100cm (3ft 3in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 98cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 84cm (2ft 9in).

Standard Toilet(s) (Terminal Lounge)

  • Standard toilet facilities are available.
  • The female toilet facilities that were surveyed are located straight ahead as you enter via the Arrivals Gate.
  • The female toilet(s) is/are approximately 3m (3yd 10in) from the Arrivals Gate.
  • There is step-free access into the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is available.
  • There is a horizontal grab rail to the right of the seat.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you enter via the Arrivals Gate.
    • The male toilet(s) is/are approximately 8m (8yd 2ft) from the Arrivals Gate.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is lever.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are moderate to good.

Eating and Drinking (Café (Closed))

  • The following information is for the café.
  • The café is located in the terminal lounge.
  • There is step-free access to the café.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • The height of the service counter is medium height (87cm - 94cm).
  • There is not a lowered section of the counter.
  • There is a counter/tray rail at a height of 85cm to allow a disabled person to manoeuvre a tray.
  • There is not a hearing assistance system.
  • There is step-free access within the café.
  • There is ample room for a wheelchair user to manoeuvre.
  • The type of flooring in this area is tiles.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 3m from the entrance/opening.
  • The nearest table is approximately 3m from the till/counter.
  • The distance between the floor and the lowest table is 69cm.
  • The distance between the floor and the highest table is 104cm.
  • The standard height for tables is 79cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is not available.
  • Drinking straws are not available.
  • The lighting levels are moderate to good.
  • Comments View
    • At the time of survey the café was closed. Vending machine snacks and drinks are available. The controls range from 50cm to 155cm in height.

Exit (Main Exit)

  • This exit is located to the left as you enter via the Arrivals Gate.
  • There is a single automatic door which opens away from you.
  • The push pad for the automatic doors is at a height of 95cm.
  • The width of the opening is 107cm.
  • The door has a low colour contrast.
  • There is step-free access via ramp after you exit.
  • There is a slight ramp over 150cm wide beyond the exit, , with handrails on both sides.
  • The ramp overcomes the steps.
  • There are 4 steps beyond the exit, which is unmarked, with handrails on both sides.
  • The handrails are easy to grip.
  • The handrail covers the flight of stairs throughout its length.
  • The handrails extend horizontally beyond the first and last step.
  • The height of the highest step is 16cm.