You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • Benbecula Airport is located in the north-west of the island, close to the village of Balivanich, as signposted off the B892.
  • Short and long stay car parking is free.
    There are Blue Badge bays and a pick-up and drop-off area adjacent to the terminal building.
• By Bus View
  • There is not a bus stop within 150 metres of the venue.
  • Buses operate from Berneray to Eriskay Monday - Saturday.
    The nearest stop is at the junction of the airport road and the B892, 350 metres (0.2 miles) from the airport.
  • For more information on bus services in Benbecula please click here (opens new tab).
• Useful Links View
  • The airport is served by flights operated by Loganair. Please click here for more details of Loganair flights.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For passengers requiring additional assistance services please click here (new tab).
• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact the check-in desk.
• There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• If you require assistance, please make arrangements prior to arrival through your airline.
  Loganair can be contacted on 0344 800 2855 or at [email protected].
• Airline staff will guide you through the procedures required as regards to mobility equipment and requirements with regards to motorised equipment.
  Please contact the airline prior to booking as the carriage of motorised mobility equipment is limited depending on the type of aircraft.
  The carriage of mobility equipment over 23 kilograms may also be subject to the approval of the airports concerned.
• Drop Off / Pick Up Zones and Blue Badge Parking Bays:-
  There is a drop off / pick up zone outside the terminal main entrance / exit.
  There are 3 disabled parking spaces within the long stay car park.

You are on Airport Parking (Short Stay). Skip to the next section.

Airport Parking (Short Stay)

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• Parking View
  • The car park is located to the left of the terminal building, on the left of Airport Road as you approach.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system at the entrance.
  • The car park surface is tarmac.
  • There is not a/are not Blue Badge parking bay(s) available.
  • There are not help points available within the car park.
• Paying and Booking View
  • There are no parking charges for the car park.
• Exiting the Car Park View
  • The car park does not have a barrier control system at the exit.
  • There is no Blue Badge parking in this car park.
    There is no overnight parking permitted in this car park.

You are on Airport Parking (Long Stay). Skip to the next section.

Airport Parking (Long Stay)

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• Parking View
  • The car park is located to the right of the terminal building, on the left of Airport Road as you pass the terminal.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system at the entrance.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 3 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 440cm (7ft 10in x 14ft 5in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • There are not help points available within the car park.
• Paying and Booking View
  • There are no parking charges for the car park.
  • For information about booking airport parking please click here.
• Exiting the Car Park View
  • The car park does not have a barrier control system at the exit.
  • There are dropped kerbs without tactile paving between the Blue Badge bay and the terminal building.

You are on Pick up and Drop Off Points. Skip to the next section.

Pick up and Drop Off Points

• There is a/are clearly marked drop off point(s) available.
• The drop-off point(s) is/are located in front of the terminal main entrance.
• The route from the drop off point(s) to the check in hall/departure lounge is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are level changes with no dropped kerbs.
• There is no tactile paving on dropped kerbs between the drop off point(s) and the check in hall/departures lounge.

You are on Approach (Pedestrian Walkway). Skip to the next section.

Approach (Pedestrian Walkway)

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• Approach View
  • The surface of the approach is tarmac and concrete tiles.
  • The approach surface is uneven in places.
  • The walkway is marked red and is at the side of Airport Road.
  • There is a/are fixed bollard(s) on the approach.
  • The bollard(s) does/do not have a good colour contrast to prevent them being hazardous to visually impaired people.
• Ramp/Slope View
  • There is a slope with a very easy incline.
• Comments View
  • The edge of the walkway is marked by studs or marked bollards.
    Crossings have tactile paving.
    There is an unmarked bollard and dropped kerb at the end of the walkway as you cross to the terminal and there is no tactile paving at this crossing.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located on the right as you face the terminal.
• The entrance area/door is clearly signed.
• There is ramped/sloped access at this entrance.
• There is a canopy or recess which provides weather protection at this entrance.
• The entrance door(s) does/do contrast visually with its immediate surroundings.
• The main door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 80cm.
• There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• There is a second set of doors.
• The door(s) open(s) automatically.
• The door(s) is/are double width.
• The width of the door opening is 83cm.
• There is not a member of staff available for assistance at this entrance.
• The ramp/slope is located either side of the entrance.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.

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• Comments View
  • The handrail is on the left or right of the ramp depending on which side you access it.

You are on Check-In (Main Concourse). Skip to the next section.

Check-In (Main Concourse)

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• Access View
  • There is step-free access throughout the check-in hall.
• Circulation View
  • The type of flooring in this area is carpet and vinyl.
  • There is good colour contrast between the walls and floor in all areas.
  • There are seats without armrests at regular intervals.
  • There is not designated seating available for people with reduced mobility.
  • The lighting levels are moderate to good.
• Information View
  • Departures and arrivals information boards are available.
  • There are audible announcements in this area.
• Signage View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • Dementia friendly signage is not provided.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in check in hall.
• Comments View
  • There is a television in the waiting area.
    
  • There is limited circulation space in the waiting area.

You are on Passenger Services (Check-In Desk and Passenger Services). Skip to the next section.

Passenger Services (Check-In Desk and Passenger Services)

• The counter is located to the right as you enter, in the check-in area.
• The counter is approximately 5m (5yd 1ft) from the main entrance.
• The counter is clearly visible from the entrance.
• There is step-free access to the counter.
• There is a clear unobstructed route to the counter.
• There are windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
• The counter is not placed in front of a background which is patterned.
• The lighting levels at the counter are moderate to good.
• The height of the counter is very high (111cm+).
• There is not sufficient space to write or sign documents on the counter.
• There is a lowered section of the counter.
• The height of the lowered section at the counter is 90cm.
• There is sufficient space to write or sign documents on the lowered section of the counter.
• There is not a clear knee recess beneath the low/lowered section of the counter.
• The counter is staffed.
• There is a bell to attract attention.
• Clipboards can be provided to anyone who is unable to use the counter.
• There is not a hearing assistance system at the counter.
• Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided near the counter.
• The type of flooring in this area is carpet and vinyl.
• There is Blue Badge parking in the car park.
  Assistance can be obtained from the passenger services / check-in area through to the aircraft.
  There are 4 wheelchairs in the terminal available for use at any time.
  There are female and male accessible toilets in the concourse and accessible toilets in the departures lounge.
  There is a stair climber to assist passengers on and off the aircraft as required.
  There is a mobile ramp (Aviramp) for access to larger planes.
• There is a waiting area close to the counter.
• Access to the waiting area is obstructed.
• The seats do not have armrests.
• There is sufficient space for a wheelchair user to use the waiting area.

You are on Eating and Drinking (Island Kitchen). Skip to the next section.

Eating and Drinking (Island Kitchen)

• The following information is for the café/bar.
• The café/bar is located to the left as you enter the main concourse.
• There is step-free access to the café/bar.
• Full table service is not available.
• Food and/or drinks are ordered from the service counter.
• Food and/or drinks can be brought to the table.
• The height of the service counter is high (95cm - 110cm) .
• There is not a lowered section of the counter.
• The height of the tray counter/rail is 74cm.
• There is not a hearing assistance system .
• There is step-free access within the café/bar.
• There is ample room for a wheelchair user to manoeuvre.
• This area does not play background music.
• The type of flooring in this area is vinyl.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests on both sides.
• The nearest table is approximately 5m from the entrance/opening.
• The nearest table is approximately 1m from the till/counter.
• The standard height for tables is 72cm.
• Plastic/takeaway cups are available.
• Plastic/takeaway cutlery is available.
• Drinking straws are available.
• Children are welcomed in the bar area.
• There are hand held menus available.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.
• The lighting levels are moderate to good.

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• Comments View
  • Vending machines are available when the café is closed.

You are on Accessible Toilet(s) (Main Concourse - Right Hand Transfer - Female). Skip to the next section.

Accessible Toilet(s) (Main Concourse - Right Hand Transfer - Female)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left as you enter from the main entrance.
  • This accessible toilet is approximately 20m (21yd 2ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a female facility, located next to the standard female toilets.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 157cm x 127cm (5ft 2in x 4ft 2in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 100cm (3ft 3in).
  • The transfer space is obstructed by an open waste bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 106cm (3ft 6in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 73cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 113cm (3ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Accessible Toilet(s) (Main Concourse - Right Hand Transfer - Male). Skip to the next section.

Accessible Toilet(s) (Main Concourse - Right Hand Transfer - Male)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left as you enter from the main entrance.
  • This accessible toilet is approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is not a shared toilet.
  • This is a male facility, located next to the standard male toilets.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a sliding bolt.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door does not have a horizontal grab rail.
  • The dimensions of the accessible toilet are 158cm x 147cm (5ft 2in x 4ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 107cm (3ft 6in).
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 113cm (3ft 8in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.
• The female toilet facilities that were surveyed are located to the left as you enter from the main entrance.
• The female toilet(s) is/are approximately 20m (21yd 2ft) from the main entrance.
• There is step-free access into the female toilet(s).
• There is pictorial and written text signage on or near the toilet door.
• An ambulant toilet with wall-mounted grab rails is not available.
• There is not a lowered wash basin.
• The wash basin(s) tap type is lever.
• There is not a flashing fire alarm beacon within the toilets.
• Lighting levels are moderate to good.

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• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located to the left as you enter from the main entrance.
  • The male toilet(s) is/are approximately 15m (16yd 1ft) from the main entrance.
  • There is step-free access into the male toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are moderate to good.

You are on Entrance (Security). Skip to the next section.

Entrance (Security)

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• Entrance View
  • This information is for the entrance located to the right as you leave the check-in desk area.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 143cm.
  • There is a member of staff available for assistance at this entrance.

You are on Security. Skip to the next section.

Security

• The security area is located off the check-in hall, on the right as you exit the check-in desk area, or to the left from the waiting area and café.
• There is a separate wheelchair accessible lane.
• The separate wheelchair accessible lane is located on the right of the metal detector.
• All passengers must pass through a security check before reaching the departure lounge.
  Wheelchair users may be asked to transfer to an airport wheelchair, or to use a wooden walking stick.
  To make transit through the airport comfortable for people with reduced mobility, searches may be carried out by hand or by using hand-held detectors. If required, a private search area away from the main area can be provided.
• The width of the security barriers is 71cm.
• The type of flooring in this area is carpet.
• The lighting levels are moderate to good.
• The wheelchair lane is 96cm wide.

You are on Entrance (Departure Lounge). Skip to the next section.

Entrance (Departure Lounge)

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• Entrance View
  • This information is for the entrance located to the left as you pass through security.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 86cm.
  • There is a member of staff available for assistance at this entrance.

You are on Departure Lounge. Skip to the next section.

Departure Lounge

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• Access View
  • There is step-free access throughout the departure lounge.
• Circulation View
  • The type of flooring in this area is carpet.
  • There is good colour contrast between the walls and floor in all areas.
  • There are seats without armrests at regular intervals.
  • There is not designated seating available for people with reduced mobility.
  • The lighting levels are good.
• Information View
  • There are no departures or arrivals information boards available.
  • There are not audible announcements in this area.
• Signage View
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the departure lounge.
• Comments View
  • There is a television in the departure lounge.
  • Announcements are made in person.

You are on Accessible Toilet(s) (Departure Lounge - Left Toilet - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Departure Lounge - Left Toilet - Left Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left as you enter the departure lounge from security.
  • This accessible toilet is approximately 5m (5yd 1ft) from the departure lounge entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, tactile, Braille and written text signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 89cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 232cm x 200cm (7ft 7in x 6ft 7in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • The height of the light switch/pull cord is 120cm from floor level.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 125cm (4ft 1in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 105cm (3ft 5in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 109cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are good.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 82cm (2ft 8in).

You are on Accessible Toilet(s) (Departure Lounge - Right Toilet - Right Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Departure Lounge - Right Toilet - Right Hand Transfer)

• There is an/are accessible toilet(s) for public use.

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• Location and Access View
  • This accessible toilet is located to the left as you enter the departure lounge from security.
  • This accessible toilet is approximately 8m (8yd 2ft) from the departure lounge entrance.
  • There is step-free access into the accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial, Braille, written text and tactile signage on or near the toilet door.
  • The door opens outwards.
  • The door is light.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 88cm (2ft 11in).
  • The door has a horizontal grab rail.
  • The dimensions of the accessible toilet are 138cm x 197cm (4ft 6in x 6ft 6in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The toilet has a non-slip floor.
  • The height of the light switch/pull cord is 121cm from floor level.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 65cm (2ft 2in).
  • The transfer space is obstructed by the female sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is a flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are female sanitary and general waste (with no lid) disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 108cm (3ft 7in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm (2ft 7in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 107cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 108cm (3ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 110cm (3ft 7in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The toilet seat colour contrast is poor.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Exit (Departure Gate). Skip to the next section.

Exit (Departure Gate)

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• Exit View
  • This information is for the exit located to the rear left as you enter.
  • The exit area/door is not clearly signed internally.
  • The exit is ramped/sloped.
  • There is not a canopy or recess which provides weather protection at this exit.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 94cm.
  • There is a second set of doors.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 90cm.
  • There is a small lip on the threshold of the exit, with a height of 2cm or below.
  • There is a member of staff available for assistance at this exit.
• Ramp/Slope View
  • The ramp/slope is located on the path to the apron.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up.

You are on Boarding the Aircraft. Skip to the next section.

Boarding the Aircraft

• The route to the aircraft across the apron is level with concrete paving.
• The accessibility of the aircraft varies according to the individual aircraft, provider or airport. Please contact the airline prior to booking for more information.
• Access to the aircraft may be by airstair, steps, or via mobile ramp (Aviramp) or Ambulift depending upon individual needs, aircraft type, or wind and weather conditions.
• Wheelchair users and those with mobility problems may transfer to a stair climber or aisle chair (type may vary) as required for assisted access to the aircraft.

You are on Ambulift(s). Skip to the next section.

Ambulift(s)

• The clear door width of the lift entrance is 71cm.
• The dimensions of the lift are 112cm x 248cm (3ft 8in x 8ft 2in).
• There are separate entry and exit doors in the lift.
• There is not seating available in the Ambulift.