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Campbeltown Airport - Arrivals

Macrihanish, Campbeltown, Kintyre, Argyll, PA28 6NU

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Access Guide

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Getting Help and Assistance

  • For passengers requiring additional assistance services please click here (new tab).
  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located on the grass opposite the terminal.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • If you require assistance, please make arrangements prior to arrival through your airline.
    Loganair can be contacted on 0344 800 2855 or at [email protected].
    You can also contact airport administration staff by telephoning the information desk on 01382 662 200.
  • Airline staff will guide you through the procedures required with regards to mobility equipment and requirements with regards to motorised equipment.
    Motorised wheelchairs and scooters cannot be carried as they will not fit in the plane hold.
    The carriage of any powered mobility equipment is subject to the approval of the airports concerned.
    Standard wheelchairs may be carried.
  • Drop Off / Pick Up Zones and Disabled Parking Bays:-
    There is a drop off / pick up zone outside the terminal.
    There are 2 disabled parking spaces within the car park.

Disembarking the Aircraft

  • Disembarking the aircraft is via airstair and steps.
  • Wheelchair users and those with mobility problems may transfer to a stair climber or aisle chair (type may vary) as required for assisted egress from the aircraft.
  • The route from the aircraft across the apron is level with block paving and concrete slabs.

Outside Access

  • This information is for the entrance located at the rear of the terminal.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 86cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a member of staff available for assistance at this entrance.

Baggage Claim

  • The baggage claim area is immediately on the left as you enter the terminal.
    Luggage is deposited on the floor or on a 44cm high shelf.
    There are no carousels.
    There is a member of staff available to assist.
  • The type of flooring in this area is carpet.
  • The lighting levels are moderate to good.
  • There is not seating available in the baggage claim area.

Exit (Baggage Claim Area)

  • Exit View
    • This information is for the exit located at the rear of the baggage claim area.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • There are no doors at this exit.
    • The width of the door opening is 94cm.
    • There is a member of staff available for assistance at this exit.

Arrivals

  • There is step-free access throughout the arrivals hall.
  • Circulation View
    • The type of flooring in this area is carpet.
    • There is good colour contrast between the walls and floor in all areas.
    • There is a mixture of seating with and without armrests at regular intervals.
    • There is designated seating available for people with reduced mobility.
    • The lighting levels are moderate to good.
  • Information View
    • Departures and arrivals information boards are available.
    • There are audible announcements in this area.
  • Signage View
    • Wayfinding signage is not provided.
    • Dementia friendly signage is not provided.
  • Audio View
    • This venue does not play background music in public areas.
    • There is not a hearing assistance system in the arrivals area.
  • Comments View
    • There is a television in the waiting area.

Refreshments Stand

  • There is a self-service drinks and snack stand in the corner to the front right of the terminal building waiting area.
  • Payment is via an honesty box.
  • The self-service counter is 106cm high.
  • Assistance may be provided on request by a member of staff.

Passenger Services

  • The counter is located left as you enter from the arrivals gate and baggage claim area.
  • The counter is approximately 5m (5yd 1ft) from the arrivals gate.
  • The counter is clearly visible from the entrance.
  • There is step-free access to the counter.
  • There is not a clear unobstructed route to the counter.
  • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
  • The counter is not placed in front of a background which is patterned.
  • The lighting levels at the counter are moderate to good.
  • The height of the counter is very high (111cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • There is not a hearing assistance system at the counter.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided near the counter.
  • The type of flooring in this area is carpet.
  • There is Blue Badge parking in the car park.
    Assistance can be obtained from the passenger services reception through to the aircraft, and from the aircraft to the terminal exits.
    There is a wheelchair available to the public at any time.
    There is a stair climber to assist passengers on and off the aircraft.
    There is an accessible toilet in the terminal building.
  • There is a waiting area close to the counter.
  • Access to the waiting area is unobstructed.
  • There is a mixture of seating with and without armrests.
  • There is sufficient space for a wheelchair user to use the waiting area.

Accessible Toilet(s) (Right Hand Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located to the right as you enter from the arrivals gate.
    • This accessible toilet is approximately 11m (12yd 1in) from the arrivals gate.
    • There is step-free access into the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens outwards.
    • The door is light.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 166cm x 198cm (5ft 5in x 6ft 6in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has not got a non-slip floor.
    • The height of the light switch/pull cord is 74cm from floor level.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 90cm (2ft 11in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 130cm from the floor.
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 86cm (2ft 10in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps do not have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 100cm (3ft 3in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • The female toilet facilities that were surveyed are located to the right as you enter from the arrivals gate.
  • The female toilet(s) is/are approximately 10m (10yd 2ft) from the arrivals gate.
  • There is step-free access into the female toilet(s).
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin.
  • The wash basin(s) tap type is twist/turn.
  • There is a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the right as you enter via the arrivals gate.
    • The male toilet(s) is/are approximately 12m (13yd 4in) from the arrivals gate.
    • There is step-free access into the male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • There is not a lowered urinal.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • There is not a lowered wash basin.
    • The wash basin(s) tap type is twist/turn.
    • There is a flashing fire alarm beacon within the toilets.
    • Lighting levels are good.

Exit

  • Exit View
    • This information is for the exit located at the front of the terminal, ahead and to the right as you enter from the arrivals gate.
    • The exit area/door is clearly signed internally.
    • The exit is step-free.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 134cm.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 79cm.
    • There are fixed barriers at this exit.
    • The minimum width between the fixed barriers is 115cm.
    • There is not a member of staff available for assistance at this exit.

Airport Parking

  • Parking View
    • The car park is located in front of the terminal off Moss Road.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system at the entrance.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are signposted and have markings which are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 250cm x 490cm (8ft 2in x 16ft 1in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • There are not help points available within the car park.
  • Paying and Booking View
    • There are no parking charges for the car park.
  • Exiting the Car Park View
    • The car park does not have a barrier control system at the exit.
    • A hatched zone at the Blue Badge bays had not been painted at the time of survey.

Pick up and Drop Off Points

  • There is a/are clearly marked pick up point(s) available.
  • The pick up point(s) is/are located to the right as you exit the terminal.
  • The route from the arrivals lounge to the pick up point(s) is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • There is no tactile paving on dropped kerbs between the arrivals lounge and the pick up point(s).