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Conrad Dublin

Earlsfort Terrace, Dublin, Ireland, D02 V562

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Access Guide

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COVID-19 Information

  • Hilton is committed to providing a safe environment whilst navigating the pandemic. For more information on what Hilton are doing around Coronavirus please click here.
  • For Hilton's new way of working with regards to meetings and events throughout the pandemic please click here.
  • For Hilton's new cleaning initiative and guest experience please click here.

Hotel Summary

  • Getting to the Hotel View
  • Hotel Information View
    • The hotel has its own parking facilities.
    • There is a designated drop off point.
    • The hotel has 192 rooms in total.
    • There is not an/are not accessible room(s) within the hotel.
    • There is an/are adjoining room(s) available for the standard room(s).
    • Accessible toilet facilities are available.
  • Additional Accessibility Aids View
    • There is not a deaf alert system at the hotel.
    • Panic alarms are not available on request.
    • Vibrating pillows alarms are available on request.
    • Bed raisers are available on request.
    • Bath steps are not available on request.
    • Bath seats are not available on request.
    • Bath mats are available on request.
    • Raised toilet seats are not available on request.
    • Portable hoists are not available on request.
  • Conference and Meeting Facilities View
    • Conference/meeting facilities are available.
    • There are 9 meeting rooms available.
      The layout of the rooms can vary depending on the function and events.
      Some of the rooms can be divided into smaller spaces or made it one large space.
  • Spa and Leisure Facilities View
    • The hotel has; a fitness suite.
    • The fitness centre is located on level -1 of the hotel.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

Getting Help and Assistance

  • There is a Hilton Team Member available for help and assistance.
  • There is not a Hilton Team Member trained in British Sign Language.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.

Hotel Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located off Earlsfort Terrace.
    • The car park type is underground.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 365cm (11ft 12in).
    • The car park does have a barrier control system.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
    • All parking spaces are provided on a first come first served basis.
    • There is a phone located next to the payment machine, which can be used to contact reception.
      The height of the phone is 145cm.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located at the rear of the car park.
    • There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is clearly marked.
    • The drop-off point is located off Earlsfort Terrace.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.

Outside Access (Hotel Entrance)

  • Entrance View
    • This information is for the entrance located off Earlfort Terrace.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Conrad'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 160cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 195cm.
    • There is a Hilton Team Member available for assistance at this entrance.
  • Ramp/Slope View
    • The ramp/slope is located to the left as you face the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides of the ramp.
    • The width of the ramp/slope is 110cm (3ft 7in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.

Reception

  • Reception View
    • The reception point is located to the left after you enter.
    • The reception point is approximately 4m from the hotel entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The height of the lowered section at the counter is 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is not a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is not signed.
    • The hearing assistance system is located on the lowered desk.
    • Hilton Team Members are trained to use the hearing assistance system.
    • The hearing assistance system was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 12/02/2020.
    • The hearing assistance system was working at the time of testing.
    • The type of flooring in the reception area is tiles.

Lobby

  • Circulation View
    • The type of flooring in the lobby is tiles.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Seating in the lobby includes; sofas and armchairs.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • This lobby does play background music in public areas.

Ramp(s) / Slope(s) and Step(s) (Lower Lobby - Upper Lobby)

  • Ramp / Slope View
    • There is a ramp/slope located to the right of the reception desk.
    • The ramp/slope is used to access to the right of the reception or to the left after you exit the lift.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on both sides.
    • The width of the ramp/slope is 100cm (3ft 3in).
    • The lighting levels at the ramp/slope are moderate to good.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) located to the right of the reception desk.
    • The step(s) is/are used to access to the right of the reception or to the left after you exit the lift.
    • There is/are 5 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Eating and Drinking (Ground Floor Upper Lobby - Lemeul's)

  • Location and Access View
    • The following information is for the café/bar.
    • The café/bar is located on the upper level of the lobby.
    • There is step-free access to the café/bar.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is full table service and a bar where food and drink can be ordered.
    • Hilton Team Members can bring food and/or drinks to tables.
    • Menu types include; large print menus and handheld menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 110cm.
    • The height of the lowered section at the counter is 86cm.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 66cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also booths, bench seats and high stools.
    • The type of flooring in this area is wood.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a Hilton Team Member upon request.
    • Lighting levels may be lower in the evening.

Eating and Drinking (Ground Floor Upper Lobby - Coburg Brasserie)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located to the left after you exit the lift.
    • There is step-free access to the restaurant.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service.
    • Menu types include; large print menus, handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Hilton Team Members can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • Background music is only played at certain times.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
    • During breakfast there is full table service and also a self-service breakfast buffet counter available.
      The height of the breakfast counters are 87cm and 76cm.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 70cm.
    • The distance between the floor and the underside of the highest dining table is 71cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also high tables.
    • The type of flooring in this area is tiles and wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a Hilton Team Member upon request.
    • Lighting levels may be lower in the evening.

Ground Floor Upper Lobby - Meetings/Events Break Out Space

  • There is step free access to the meeting/events break out space.
  • The break out space is located to the left of the lifts.
  • The surface of the flooring is carpet.
  • The height of the lowest table from the floor is 42cm
  • The height of the highest table from the floor is 102cm.
  • The layout may vary depending on the function and event taking place.

Event Room(s) / Space(s) (Iveagh Suite)

  • Access to the Room View
    • The room surveyed was Iveagh Suite.
    • Iveagh Suite is located to the left of the lift lobby.
    • There is wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Hilton Team Members can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 105cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
    • The layout of the room may vary depending on the function and event taking place.

Event Room(s) / Space(s) (Ground Floor Upper Lobby - Conrad Ballroom - Earlfort Suite, Leeson Suite and Pembroke Suite)

  • Access to the Room View
    • The room surveyed was Conrad Ballroom.
    • Conrad Ballroom is located on the ground floor, to the left of the upper lobby area.
    • There is wayfinding signage for the room.
    • There is not clear signage for the room(s) (on or near the door).
    • Hilton Team Members can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.
    • The layout of the ballroom varies depending on functions and events taking place.
      The ballroom can be divided into 3 suites: Earlfort Suite, Leeson Suite and Pembroke Suite.

Accessible Toilet(s) (Ground Floor Upper Lobby - Right Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located on the ground floor upper lobby, ahead after you exit the lift.
    • There is step-free access to the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is good.
    • The door opens inwards.
    • The door is easy to open.
    • The door is locked by a lever twist.
    • The width of the accessible toilet opening is 76cm.
    • The contrast between the internal door and wall is good.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 195cm x 190cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 135cm.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 150cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a wall which acts as a backrest.
    • The height of the toilet seat above floor level is 46cm.
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The contrast between the toilet roll holder and the wall is good.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm.
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser cannot be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 125cm.
    • The contrast between the towel dispenser and the wall is good.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 85cm.

Standard Toilet(s) (Ground Floor Upper Lobby)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on the ground floor upper lobby, opposite the lift.
    • There is step-free access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are located next to the Conrad Ballroom.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 14cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are moderate to good.

Lift

  • There is a lift for public use.
  • The lift is located at the rear of the lobby.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A Hilton Team Member does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -2, 1, G, 1, 2, 3, 4, 5, 6 and 7.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 107cm (3ft 6in).
  • The dimensions of the lift are 135cm x 150cm (4ft 5in x 4ft 11in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • Comments View
    • The lift to the left as you face the lifts goes from floors -2 to 7.
    • The lift to the right as you face the lifts goes from floors -2 to 6.
    • On some floors there is signage on the lift lobby landings indicating what facilities are on other floors.
    • Within the lift there is signage provided for the reception/lobby, meeting rooms, fitness centre and Alfie Byrne's Bar.

Approach (Earlsfort Terrace to Alfie Byrne's)

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • There is step-free access on the approach.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a steep gradient and has handrails on both sides.
    • There is a level landing at the top of the ramp/slope.
    • The width of the ramp/slope is 120cm (3ft 11in).
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • There is a/are step(s) on the approach.
    • There is/are 10+ unmarked step(s), with handrails on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The step(s) has/have tactile paving at the top and bottom.

Outside Access (Alfie Byrne's)

  • Entrance View
    • This information is for the entrance located off Earlsfort Terrace.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Alfie Byrne's'.
    • There is ramped/sloped or stepped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • The entrance gives step free access to one of the rear seating areas.
      There is stepped access or a portable ramp (please speak to a member of staff if you need to use the ramp) to access the bar, the majority of seating and the toilets.
  • Ramp/Slope View
    • The ramp/slope is located just beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is portable.
    • The width of the ramp/slope is 70cm (2ft 4in).
    • The lighting levels at the ramp/slope are moderate to good.
  • Step(s) View
    • The step(s) is/are located just beyond the entrance.
    • There is/are 3 step(s).
    • The step(s) is/are clearly marked.
    • The height of the step(s) is/are not between 15cm and 18cm.
    • The height of the step(s) is/are 12cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides of the step(s).
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The lighting levels at the step(s) are moderate to good.

Eating and Drinking (Alfie Byrne's - Level - 1)

  • Location and Access View
    • The following information is for the bar.
    • The bar is located on level -1, to the left after you exit the lift.
    • There is step-free access, via lift, to the bar.
    • For access there are double manual doors which may be difficult to open.
    • The opening width is under 75cm.
  • Service and Menus View
    • Tables can be booked in advance.
    • There is full table service and a bar where food and drink can be ordered.
    • Hilton Team Members can bring food and/or drinks to tables.
    • Menu types include; large print menus, handheld menus and written wall menus.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Hilton Team Members can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
    • There is a portable card machine available for payment.
  • Service Counter(s) View
    • The height of the counter is 105cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is wood.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The height between the floor and the underside of the lowest dining table is 60cm.
    • The distance between the floor and the underside of the highest dining table is 70cm.
    • The standard height for the underside of dining tables is 68cm.
    • The surface height of the lowest table is 92cm.
    • The surface height of the highest table is 98cm.
    • No tables are permanently fixed.
    • Some chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also high tables.
    • The type of flooring in this area is tiles and wood.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
    • Lighting levels can be adjusted by a Hilton Team Member upon request.
    • Lighting levels may be lower in the evening.
    • Access to the additional seating area is via There are 3 steps or a portable steep ramp to access the additional seating areas.

Fitness Suite (Level -1)

  • Access to Fitness Suite View
    • The fitness suite is situated in the hotel.
    • The fitness suite is located on level - 1, ahead to the right after you exit the lift.
    • The fitness suite is for the use of hotel guests only.
    • The fitness suite is not staffed.
    • There are surveillance cameras in the fitness suite.
    • There is step free access to the fitness suite.
    • The door is key card activated.
    • The door opening width is 97cm.
  • Fitness Suite Information View
    • There is clear manoeuvring space between equipment.
    • There is level access to all of the equipment.
    • Equipment suitable for mobility or sensory impaired users includes; free weights and cable resistance machines.
    • The type of flooring in the fitness suite is wood.
    • There is not a hearing assistance system.
    • The gym is open from 06.00 to 23.00.
      There is a fridge with bottles of water. The fridge is at a low level.

Standard Toilet(s) (Level -1)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located on level -1, opposite the lifts.
    • There is step-free access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 92cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Hotel Room Corridors (Level 1, 2, 3, 4, 5 and 6)

  • Circulation View
    • There are doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is carpet.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring in corridors/walkways which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • Seating includes; armchairs.
    • The lighting levels are low to moderate.
  • Signage View
    • Wayfinding signage is provided in corridors.
    • Wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Safe Place(s) View
    • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Audio View
    • The hotel does not play background music in room corridors.
  • Access View
    • There is step-free access throughout the building.

Accessible Room(s) (1117 - Partially Adapted)

  • Accessible Room Information View
    • The details in this section relates to the accessible room(s) with a bath.
    • There is step-free access to this type of accessible room.
    • Guests do not need to open a door between the lift and the room(s).
    • The room surveyed does not have an adjoining room.
  • Bedroom Features View
    • The accessible room surveyed is located on first floor.
    • The accessible room surveyed at the time of the visit was Room 1117.
    • There is step-free access to the accessible room surveyed.
    • There is numbered signage on or near the accessible room door.
    • The colour contrast between the external room door and wall is good.
    • The door is key card activated.
    • The fob/card reader height is 115cm.
    • The width of the door is 85cm (2ft 9in).
    • There are lowered spy holes available.
    • The colour contrast between the internal room door and wall is good.
    • The bed type is double or zip and link.
    • The bed height is not adjustable.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • The bed is moveable.
    • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
    • The height of the desk is 71cm.
    • The desk is height adjustable.
    • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The room surveyed had an armchair and a sofa.
    • Alternative seating can be requested.
    • Wardrobes have not been adapted to allow use from a seated position.
    • Light switches are between 75cm and 120cm (4ft) from floor level.
    • Electric sockets are between 40cm and 100cm (4ft) from floor level.
    • Electric sockets are accessible from the bed.
    • There is not an emergency alarm in the room.
    • There is a red flashing fire alarm beacon within the room.
    • The type of flooring is carpet and wood.
    • The colour contrast between the room walls and floor is good.
    • The lighting levels in the room are moderate to good.
  • Ensuite Facilities View
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the door to the ensuite is 80cm (2ft 7in).
    • The door does not have a horizontal grab rail.
    • The colour contrast between the internal ensuite door and wall is good.
    • The dimensions of the ensuite are 150cm x 220cm (4ft 11in x 7ft 3in).
    • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The ensuite has not got a non-slip floor.
    • The colour contrast between the ensuite walls and floor is good.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is a shelf immediately next to or behind the toilet.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 88cm.
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is not a wall fixed soap dispenser.
    • There is a handheld soap dispenser available.
    • The lighting levels in the ensuite are moderate to good.
  • Toilet Details View
    • The height of the toilet seat above floor level is 40cm (1ft 4in).
    • The toilet seat colour contrast is poor.
    • The toilet has a lid.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 140cm (4ft 7in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is no dropdown rail.
    • There is not a/are not wall-mounted grab rail(s) available.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • Bath Details View
    • The ensuite has a bath.
    • The height of the side of the bath from floor level is 56cm (1ft 10in).
    • The length of the bath is 160cm.
    • The tap type is lever.
    • There is a mixer tap.
    • Bath taps have clear markings to indicate hot and cold settings.
    • There is a shower over the bath.
    • The shower head height is fixed.
    • The shower control type is lever.
    • Shower controls have clear markings to indicate hot and cold settings.
    • There is a/are wall-mounted grab rail(s) available for the bath.
    • There is a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
    • There is a vertical wall-mounted grab rail on the wall near to the taps.
    • The colour contrast between the bath wall-mounted grab rails and wall is fair.

Standard Room(s) (3313 - King Superior)

  • Bedroom Features View
    • The room surveyed is located on the third floor.
    • The room surveyed at the time of the visit was Room 3313.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is good.
    • The width of the door is 85cm (2ft 9in).
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The bed type is double.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are moderate to good.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 66cm (2ft 2in).
    • The colour contrast between the internal ensuite door and wall is good.
    • There is not an emergency alarm within the ensuite.
    • There is not a red flashing fire alarm beacon within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • Wall-mounted grab rails are available for the bath.
    • The colour contrast between the grab rails and wall is good.
    • The colour contrast between the walls and floor in the ensuite is good.
    • The lighting levels in the ensuite are good.

Standard Room(s) (3332 - Deluxe Junior Suite)

  • Bedroom Features View
    • The room surveyed is located on level 3.
    • The room surveyed at the time of the visit was Room 3332.
    • There is step-free access to the room surveyed.
    • There is numbered signage on or near the room door.
    • The colour contrast between the external room door and wall is good.
    • The width of the door is 85cm (2ft 9in).
    • The colour contrast between the internal room door and wall is good.
    • The colour contrast between the room walls and floor is good.
    • The bed type is double.
    • The height of the bed is 66cm (2ft 2in).
    • The measurement between the bed base and floor is 5cm (2in).
    • Light switches are within 120cm (3ft 11in) from floor level.
    • There is not an emergency alarm in the room.
    • There is not a red flashing fire alarm beacon within the room.
    • The lighting levels in the room are moderate to good.
  • Ensuite Facilities View
    • The type of facilities within the ensuite include; a toilet, a wash basin, a bath and a shower.
    • The colour contrast between the external ensuite door and wall is good.
    • The ensuite door opens inwards.
    • The width of the door to the ensuite is 83cm (2ft 9in).
    • The colour contrast between the internal ensuite door and wall is good.
    • There is not an emergency alarm within the ensuite.
    • The tap type is lever.
    • There is a mixer tap.
    • The lighting levels in the ensuite are moderate to good.

First Floor - Meetings/Events Break Out Space

  • There is step free access to the meeting/events break out space.
  • The break out space is located to the left of the lifts.
  • The surface of the flooring is carpet and tiles
  • The height of the lowest table from the floor is 42cm.
  • The height of the highest table from the floor is 102cm.
  • There is a digital information board, which displays information about which rooms are being used for meetings.
  • There is a computer and printer available.
  • The height of the desk is 69cm from the floor.
  • The layout may vary depending on the function/event taking place.

Event Room(s) / Space(s) (First Floor - Dargle Suite, Liffey Suite and Dodder Suite)

  • Access to the Room View
    • The room surveyed was the Dodder Suite.
    • The Dodder Suite is located at the rear of the meeting room breakout space.
    • There is wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Hilton Team Members can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 170cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.
    • The layout of the suites can vary depending on the function and event taking place.
      Dargle Suite, Liffey Suite and Dodder Suite can be used as one larger suite.

Conference Room(s) (First Floor - Executive Boardroom)

  • Access to the Room View
    • The room surveyed was Executive Boardroom 2.
    • Executive Boardroom 2 is located to the left of the breakout space.
    • There is not wayfinding signage for the room.
    • There is clear signage for the room (on or near the door).
    • There is written signage for the room, in block capital lettering, that is clearly visible.
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 82cm.
    • The colour contrast between the external door and wall is good.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is some fixed furniture within the room.
    • The distance between the floor and the underside of the table is 70cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • A height adjustable desk is not available.
    • There is a/are chair(s) with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The type of flooring in the room is carpet.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are moderate to good.

Standard Toilet(s) (First Floor Meeting Rooms)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the right of the break out space.
    • There is step-free access to the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is fair.
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.