You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here.
• Hotel Information View
  • The hotel does not have its own parking facilities.
  • The hotel has 126 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 13 accessible room(s) with accessible ensuite facilities.
  • There is/are 13 accessible room(s) with a wet room/wheel in shower.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; Byrd, Mostrador and Tavla restaurants.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are not available on request.
  • Bath steps are not available on request.
  • Bath seats are not available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are available on request.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the basement level and fifth floor.
• Spa and Leisure Facilities View
  • The hotel has; a fitness suite.
  • The gym is located on the basement level.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does not have its own parking facilities.

You are on Drop-Off Point / Pick Up Point (Leonard Street). Skip to the next section.

Drop-Off Point / Pick Up Point (Leonard Street)

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is not signposted/clearly marked.
  • The drop-off point is located on Leonard Street.
  • The route from the drop-off point is accessible to a wheelchair user with assistance.

You are on Off Site Parking (Leonard Street). Skip to the next section.

Off Site Parking (Leonard Street)

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• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Leonard Street.
  • There are time restrictions for this on street parking.

You are on Outside Access (Great Eastern Street). Skip to the next section.

Outside Access (Great Eastern Street)

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• Entrance View
  • This information is for the entrance located off Great Eastern Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hart Shoreditch'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 90cm from floor level.
  • The door(s) is/are double width.
  • The width of the door opening is 140cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • There is a slope with a very easy incline.

You are on Outside Access (Leonard Street). Skip to the next section.

Outside Access (Leonard Street)

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• Entrance View
  • This information is for the entrance located on Leonard Street.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hart Shoreditch'.
  • There is step-free access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 115cm from floor level.
  • The door(s) is/are single width with a locked extension leaf.
  • The width of the door opening is 100cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located at the rear of the hotel lobby.
  • The reception point is approximately 8m from the entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are moderate to good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 20/01/2022.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is vinyl.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Seating in the lobby includes; a mixture of seats with and without armrests and bench seating.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
  • Wayfinding signage is not clearly presented/easy to read.
• Audio View
  • This lobby does play background music in public areas.

You are on Eating and Drinking (Mostrador - Tavla). Skip to the next section.

Eating and Drinking (Mostrador - Tavla)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located next to the lobby.
  • There is step-free access to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is full table service and a bar where food and drink can be ordered.
  • Menu types include; handheld menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 110cm.
  • There is a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the lowest table is 43cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also coffee tables, long tables, armchairs, sofas, stools and high stools.
  • The type of flooring in this area is carpet and tiles.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.

You are on Eating and Drinking (Mostrador). Skip to the next section.

Eating and Drinking (Mostrador)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • The restaurant/bar is located next to the lobby.
  • There is step-free access to the restaurant/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service, a bar where food and drink can be ordered and a counter where food and drink can be ordered.
  • Menu types include; handheld menus and written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 110cm.
  • There is a moveable card machine available for payment.
  • There are two counters.
    One is the bar and one is a café counter with both being the same height.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 65cm.
  • The distance between the floor and the underside of the highest dining table is 70cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also long tables, bench seats and high stools.
  • The type of flooring in this area is wood.
  • The lighting levels are moderate to good.

You are on Accessible Toilet(s) (Ground Floor). Skip to the next section.

Accessible Toilet(s) (Ground Floor)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on the ground floor.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 90cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is fair.
• Toilet Features View
  • The dimensions of the accessible toilet are 155cm x 220cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • There is a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 150cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is twist turn mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 100cm.
  • There is not a towel dispenser.
  • There is not a hand dryer.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 110cm.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the centre of the lobby.
• The lift is clearly visible from the entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are B, G, 1, 2, 3, 4 and 5.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 105cm x 210cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

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• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet and wood.
  • There is poor colour contrast between the walls and floor in the majority of corridors/walkways.
  • Seating includes; seats with armrests.
  • The lighting levels are low to moderate.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Wayfinding signage is not clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the building.

You are on Accessible Room(s) (111). Skip to the next section.

Accessible Room(s) (111)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • This type of accessible room is located on the first, second, third and fourth floors.
  • There is step-free access to this type of accessible room.
  • Accessible rooms of this type have specifications that may vary.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the first floor.
  • The accessible room surveyed at the time of the visit was 111.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is poor.
  • The door is key fob activated.
  • The fob/card reader height is 115cm.
  • The width of the door is 79cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 74cm.
  • The desk is not height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair without armrests and an armchair.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is wood.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 80cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is fair.
  • The dimensions of the ensuite are 205cm x 230cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency alarm is a push button.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are general waste (with no lid) disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 80cm.
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The tap type is lever.
  • There is not a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 175cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 51cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • There is a monsoon shower fixed to the ceiling above the wheel in shower.

You are on Standard Room(s) (106 - Skylight Suite). Skip to the next section.

Standard Room(s) (106 - Skylight Suite)

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• Bedroom Features View
  • The room surveyed is located on the first floor.
  • The room surveyed at the time of the visit was 106.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is poor.
  • The width of the door is 79cm.
  • The colour contrast between the internal room door and wall is poor.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double or zip and link.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens outwards.
  • The width of the door to the ensuite is 65cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.

You are on Accessible Room(s) (218). Skip to the next section.

Accessible Room(s) (218)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a wet room/wheel in shower.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • The ensuite transfer space for the accessible rooms varies from left to right.
  • Guests do not need to open a door between the lift and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on the second floor.
  • The accessible room surveyed at the time of the visit was 218.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is fair.
  • The door is key fob activated.
  • The fob/card reader height is 110cm.
  • The width of the door is 79cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is poor.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • The bed is moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 74cm.
  • The desk is height adjustable.
  • The desk knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
  • The room surveyed had a desk chair without armrests.
  • Alternative seating can be requested.
  • Wardrobes have been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are accessible from the bed.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is fair.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is poor.
  • The ensuite door opens by sliding.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 75cm.
  • The door does not have a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 280cm x 228cm.
  • The ensuite does have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is good.
  • There is an emergency alarm within the ensuite.
  • The emergency alarm is a push button.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are general waste (with no lid) disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 81cm.
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is not a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are moderate to good.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 150cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rail(s) and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Shower Details View
  • The ensuite has a wheel in shower.
  • The shower head is height adjustable.
  • The adjustable shower head can be placed between 105cm and 185cm when mounted.
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a flip-down/tip-up seat for the shower.
  • The height of the flip-down/tip-up or fixed seat is 48cm.
  • There is a/are wall-mounted grab rail(s) available for the shower.
  • Horizontal and/or dropdown rails are available on both sides of the shower seat.
  • There is a single vertical grab rail to assist standing users.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the shower dropdown rail(s) and wall is/are good.
  • There is a monsoon shower fixed to the ceiling above the wheel in shower.

You are on Standard Room(s) (222). Skip to the next section.

Standard Room(s) (222)

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• Bedroom Features View
  • The room surveyed is located on the second floor.
  • The room surveyed at the time of the visit was 222.
  • There is step-free access to the room surveyed.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is poor.
  • The width of the door is 79cm.
  • The colour contrast between the internal room door and wall is poor.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double or zip and link.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are low to moderate.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a toilet, a wash basin and a shower.
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The width of the door to the ensuite is 65cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is twist/turn.
  • There is not a mixer tap.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.

You are on Event Room(s) / Space(s) (Room 507). Skip to the next section.

Event Room(s) / Space(s) (Room 507)

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• Access to the Room View
  • Room 507 is located at the rear of the fifth floor corridor.
  • There is not wayfinding signage for the room.
  • There is not clear signage for the room(s) (on or near the door).
  • Staff can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step-free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 140cm.
  • The colour contrast between the external door and wall is poor.
  • The colour contrast between the internal door and wall is poor.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
  • The colour contrast between the walls and floor is good.
  • The lighting levels are moderate to good.
  • The surface of the flooring is carpet and wood.
    The height of the main table is 68cm.
    The height of the coffee table is 50cm.
    There are chairs with armrests available.
    There is a sofa and armchair.

You are on Other Floors (Ground Floor to Basement). Skip to the next section.

Other Floors (Ground Floor to Basement)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the lobby.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G to B.
  • There are 15+ steps between floors.
  • This is a spiral staircase.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Eating and Drinking (Basement - Byrd). Skip to the next section.

Eating and Drinking (Basement - Byrd)

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• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on the basement floor.
  • There is step-free access, via lift, to the restaurant.
• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service.
  • Menu types include; online menus and handheld menus.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • The height of the counter is 110cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 65cm.
  • The distance between the floor and the underside of the highest dining table is 108cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also high tables, armchairs, sofas, bench seats, stools and high stools.
  • The type of flooring in this area is carpet and wood.
  • The lighting levels are adjustable.
  • Lighting levels may be lower in the evening.

You are on Event Room(s) / Space(s) (Basement - Meeting Rooms 1 and 2). Skip to the next section.

Event Room(s) / Space(s) (Basement - Meeting Rooms 1 and 2)

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• Access to the Room View
  • Meeting Rooms 1 and 2 are located to the right after you exit the lift.
  • There is wayfinding signage for the rooms.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are good.
  • The layout of the room varies depending on the function and event taking place.

You are on Fitness Suite (Basement). Skip to the next section.

Fitness Suite (Basement)

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• Access to Fitness Suite View
  • The fitness suite is situated in the hotel.
  • The fitness suite is located on the basement level, ahead after you exit the lift.
  • The fitness suite is for the use of hotel guests only.
  • The fitness suite is not staffed.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • The door is key fob activated.
  • The door opening width is 120cm.
• Fitness Suite Information View
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; free weights.
  • The type of flooring in the fitness suite is vinyl.
  • There is not a hearing assistance system.
  • There is step-free access to the mat area and exercise balls.
    There are 4 steps leading down from the mat area to the equipment machines and free weights.
    A member of staff can provide assistance and bring free weights up to the mat area, please use the phone in the fitness room or go to the reception for assistance.

You are on Accessible Toilet(s) (Basement - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Basement - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left after you exit the lift.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is no signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 80cm.
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 153cm x 220cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 85cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is poor.
  • There is an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is twist/turn.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 110cm.
  • There is not a towel dispenser.
  • There is not a hand dryer.

You are on Standard Toilet(s) (Basement). Skip to the next section.

Standard Toilet(s) (Basement)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the left after you exit the lift.
  • There is step-free access into the toilet(s).
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • There are horizontal wall mounted rails available on both sides of the toilet.
  • The ambulant toilet does not have vertical wall mounted grab rails.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Standard Toilet(s) (Basement - Byrd). Skip to the next section.

Standard Toilet(s) (Basement - Byrd)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located either side of the entrance to Byrd Restaurant.
  • There is step-free access into the toilet(s), via lift.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is written text signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are low to moderate.