Access Guide
Conference Facilities Summary
- Related Access Guide(s) View
-
Conference Facilities Information
View
- The conference facilities are located on the ground and first floors.
- Facilities include; a conference hall and meeting rooms.
- There are 2 conference / meeting spaces.
- There are 1 conference / meeting rooms.
- Hearing assistance systems are not available for the conference areas.
Getting Help and Assistance
- There is a Hilton Team Member available for help and assistance.
- There is not a Hilton Team Member trained in Irish Sign Language.
- The alternative formats documents can be provided in include; large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact reception.
Drop-Off Point / Pick Up Point
-
Drop-Off Point
View
- There is a designated drop-off point.
- The drop-off point is not signposted/clearly marked.
- The drop-off point is located at the front of the hotel.
- The route from the drop-off point is accessible to a wheelchair user with assistance.
- There are 2 Blue Badge bays in the drop off area.
The width of the Blue Badge bays is 363cm.
The depth of the Blue Badge bays is 472cm.
Hotel Parking
-
Parking
View
- The hotel does have its own parking facilities.
- The car park is located beneath the hotel .
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 210cm.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 2 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 326cm x 386cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
- All parking spaces are provided on a first come first served basis.
-
Paying
View
- There are parking charges for the car park.
- Parking is not free for visitors of the venue.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located next to the hotel car park entrance.
- There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
-
Access from the Car Park
View
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The entrance is not clearly visible from the car park.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac.
- There is not a road to cross between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 11m from the car park entrance.
Approach (Main Entrance)
-
Approach
View
- The surface of the approach is block paving.
- There is step-free access on the approach.
-
Ramp/Slope
View
- There is a slope with a very easy incline.
Outside Access (Main Entrance)
-
Entrance
View
- This information is for the entrance located at the front left of the hotel.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hilton Dublin Airport'.
- There is step-free access at this entrance.
- There is not a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) by revolving.
- The push pad or push button is 99cm from floor level.
- The width of the door opening is 166cm.
-
Comments
View
- A member of staff can open a fire door to the left of this entrance if guests require access without use of a revolving door (shown in photograph 5).
- There is a bell at the fire door.
- The height of the bell is 114cm.
- The door opening width is 150cm.
Approach (Car Park Entrance)
-
Approach
View
- The surface of the approach is tarmac.
- There is a/are fixed bollard(s) on the approach .
- The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
- There is step-free access on the approach.
Outside Access (Car Park Entrance)
-
Entrance
View
- This information is for the entrance located in the car park.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hotel Reception Lift'.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is an intercom.
- The height of the intercom is 129cm .
- A key card is required for access between 23:00 and 11:00.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 158cm.
Lift (Car Park to Reception Lift)
- There is a lift for public use.
- The lift is located ahead as you enter via the car park entrance.
- The lift is clearly visible from the entrance.
- The lift is approximately 4m from the car park entrance.
- The lift is a standard lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4 and 5.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 100cm.
- The dimensions of the lift are 122cm x 140cm.
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Reception
-
Reception
View
- The reception point is located on the ground floor, to the centre left of the hotel.
- The reception area/desk is clearly visible from the entrance.
- There is step-free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is high (110cm+).
- There is sufficient space to write or sign documents on the counter.
- There is not a lowered section of the counter.
- The counter is staffed.
- Seats can be made available for guests at reception.
- Clipboards can be provided to anyone who is unable to use the desk.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- The hearing assistance system is located on the right hand desk.
- Hilton Team Members are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 03/09/2019.
- The hearing assistance system was not working at the time of testing.
- The type of flooring in the reception area is tiles.
Lobby
-
Circulation
View
- The type of flooring in the lobby is tiles and wood.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Seating in the lobby includes; armchairs and sofas.
- The lighting levels are good.
-
Signage
View
- Wayfinding signage is provided.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
- Wayfinding signage is clearly presented/easy to read.
- Dementia friendly signage is not provided.
-
Audio
View
- This lobby does not play background music in public areas.
Accessible Toilet(s) (Hotel Lobby and Walls Suite)
-
Location and Access
View
- This accessible toilet is located on the ground floor, along the left hand corridor.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from reception.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a locking handle.
- The width of the accessible toilet opening is 79cm.
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 189cm x 192cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 121cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
- The contrast between the walls and floor is poor.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 150cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 80cm.
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 118cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 122cm.
- The contrast between the hand dryer and the wall is good.
-
Baby Changing Facilities
View
- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 71cm.
Eating and Drinking (Walls Suite Bar)
-
Location and Access
View
- The following information is for the bar.
- The bar is located on the ground floor, at the rear left of the hotel.
- There is step-free access to the bar.
- For access there are double manual doors which may be difficult to open.
-
Service and Menus
View
- There is a bar where drinks can be ordered.
- Hilton Team Members can bring food and/or drinks to tables.
- Plastic/takeaway cups are available.
- Adapted cups are not available.
- Drinking straws are available.
- This area does play background music.
- Background music is only played during certain functions, the volume can be adjusted if requested.
- There is not a hearing assistance system .
-
Service Counter(s)
View
- The height of the counter is 109cm.
- There is a moveable card machine available for payment.
- The type of flooring in this area is tiles.
- Lighting levels can be adjusted by a Hilton Team Member upon request.
-
Tables and Seating
View
- The type of flooring in this area is carpet.
- The lighting levels are good.
- Lighting levels can be adjusted by a Hilton Team Member upon request.
- The layout and furniture of this bar changes according to events taking place.
Standard Toilet(s) (Walls Suite)
-
Toilet Facilities
View
- The female and male toilets are located to the front right of the Walls Suite bar.
- There is step-free access into the toilet(s).
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 92cm.
- The wash basin(s) tap type is push.
- Lighting levels are good.
Event Room(s) / Space(s) (Walls Suite)
-
Access to the Room
View
- The room surveyed was Walls Suite.
- The Walls Suite is located on the ground floor, at the rear of the hotel.
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
-
Room Details
View
- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
- There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
- This room can be used as one large room or two smaller rooms.
At the time of the survey the room was opened up into one large room.
When a dancefloor is in place there is a small lip to access the dancefloor which is clearly marked (shown in photograph 8).
Event Room(s) / Space(s) (Howth Suite)
-
Access to the Room
View
- The room surveyed was Howth Suite.
- The Howth Suite is located on the ground floor, behind the reception desk, on the left.
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
-
Room Details
View
- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
-
Comments
View
- The Howth Suite and Portmarnock Suite can be joined together by folding away a sliding partition wall between them.
Event Room(s) / Space(s) (Portmarnock Suite)
-
Access to the Room
View
- The room surveyed was Portmarnock Suite.
- The Portmarnock Suite is located on the ground floor, behind the reception desk, on the left.
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 90cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
-
Room Details
View
- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
-
Comments
View
- The Portmarnock Suite and Howth Suite can be joined together by folding away a sliding partition wall between them.
Other Floors
-
Stairs
View
- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the rear right of the lobby.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors, which may be difficult to open to enter and exit the stairwell from the first floor upwards.
- The floors which are accessible by stairs are G, 1, 2, 3, 4 and 5.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are provided on landings.
- The lighting levels at the steps are good.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located to the left hand side of the lobby.
- The lift is clearly visible from the entrance.
- There is 1 other lift in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2, 3, 4 and 5.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is poor.
- The colour contrast between the external lift control plate and the wall is good.
- The clear door width is 110cm.
- The dimensions of the lift are 156cm x 139cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are not within 90cm - 120cm from the floor.
- The controls for the lift are within 105cm - 126cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
Event Room(s) / Space(s) (Malahide Room)
-
Access to the Room
View
- The room surveyed was Malahide Room.
- The Malahide Room is located on the first floor, at the front right corner of the building.
- There is wayfinding signage for the room.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) may be difficult to open.
- The width of the door opening is 64cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
-
Room Details
View
- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
Accessible Toilet(s) (First Floor)
- There is an/are accessible toilet(s) available.
-
Location and Access
View
- This accessible toilet is located on the first floor, to the right hand side of the stair lobby, to the right as you exit the main lifts.
- This accessible toilet is approximately 9m from the main lifts.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door may be difficult to open.
- The door is locked by a twist lock.
- The width of the accessible toilet opening is 79cm.
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
-
Toilet Features
View
- The dimensions of the accessible toilet are 178cm x 197cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 112cm.
- The transfer space is obstructed by a waste disposal bin.
- There is a flush, however it is not on the transfer side (on top of the cistern).
- There is not a spatula type lever flush.
- There is a push button flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is good.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is poor.
- The contrast between the walls and floor is poor.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and pedal bin disposal units.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 142cm and 148cm from the floor.
-
Additional Fixtures
View
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 89cm.
- The contrast between the toilet roll holder and the wall is good.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 84cm.
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser can be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 121cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 125cm.
- The contrast between the hand dryer and the wall is good.
Standard Toilet(s) (First Floor)
-
Toilet Facilities
View
- The female and male toilets are located on the first floor, to the right hand side of the stair lobby, to the right as you exit the main lifts.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 8m from the main lifts.
- The colour contrast between the external toilet door(s) and wall(s) is good.
- There is pictorial signage on or near the toilet door.
- It was not possible to access the male toilet.
- An ambulant toilet cubicle is not available.
- The height of the wash basin(s) is 91cm.
- The wash basin(s) tap type is lever mixer.
- Lighting levels are good.