You are on Spa/Leisure Facilities Summary. Skip to the next section.

Spa/Leisure Facilities Summary

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• Related Access Guide(s) View
  • For the Hilton Glasgow AccessAble access guide please click here (new tab).
  • For the Hilton Glasgow - Conference Facilities AccessAble access guide please click here (new tab).
• Leisure Facilities Information View
  • The leisure facilities are located on Level 1 of the hotel.
  • Facilities include; a reception, a swimming pool, a hot tub, a fitness suite, a sauna, a steam room, treatment rooms, changing areas, an accessible changing room and an accessible toilet.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters can be provided on request.
• The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are mobility aids available.
• The mobility aids available include wheelchairs and shower chairs.
• To obtain mobility aids please contact the main reception.
• The hotel can provide vibrating pagers. The hotel can hire mobile hoists upon request.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is clearly marked.
  • The drop-off point is located in front of the main entrance.
  • The route from the drop-off point is accessible to a wheelchair user with assistance.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located off the service road for the hotel.
  • The car park type is underground.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 180cm.
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • There is/are 9 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 350cm x 490cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
  • All parking spaces are provided on a first come first served basis.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the entrance to the car park and at the payment machines in the building.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located inside the building and on level 1 of the car park.
  • There is a payment machine at a convenient height for wheelchair users.
  • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The entrance is not clearly visible from the car park.
  • The route from the car park to the entrance is clearly signposted.
  • The surface on the approach to the entrance is concrete.
  • There is not a road to cross between the car park and the entrance.
  • There is some tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 12m from the car park entrance.
• Comments View
  • The card only payment machines are located at the front of the hotel lobby and on level 1 in the car park entrance lobby.
  • There are 5 designated parking bays on the upper level of the underground car park, and 4 designated bays on the lower level.
  • There are also 3 car parking spaces along to the right of the main entrance which can be made available with prior arrangement.
  • There are electric vehicle charging points on the upper level.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 142cm.
  • The main door(s) open(s) automatically (by revolving).
  • The width of the door opening is 179cm.
  • The height of the slow down button is 88cm.
  • There is not a Hilton Team Member available for assistance at this entrance.

You are on Outside Access (Car Park). Skip to the next section.

Outside Access (Car Park)

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• Entrance View
  • This information is for the entrance located on level 1 of the car park.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'ENTRANCE'.
  • There is step-free access at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 123cm.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.
• Comments View
  • There is a similar entrance on level -1 (as shown in photographs 3 and 4).

You are on Other Floors (Car Park - Stair 1B). Skip to the next section.

Other Floors (Car Park - Stair 1B)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the car park entrance lobby.
  • The stairs are approximately 15m from the car park entrance.
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are -1, 1, 2, and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.

You are on Lift (Car Park). Skip to the next section.

Lift (Car Park)

• There is a lift for public use.
• The lift is located at the front of the building, to the left of the main entrance.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 8m from the car park entrance.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are -1, 1, 2, and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 80cm.
• The dimensions of the lift are 110cm x 140cm.
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

You are on Lift (Main Lift). Skip to the next section.

Lift (Main Lift)

• There is a lift for public use.
• The lift is located at the rear of the main entrance lobby.
• The lift is clearly visible from the entrance.
• The lift is approximately 25m from the main entrance.
• There are 2 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19 and 20.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 109cm.
• The dimensions of the lift are 175cm x 148cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.

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• Comments View
  • Access to floors 5 to 20 is by key card only.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located on the right as you exit the lift.
  • The reception point is approximately 3m from the lift.
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • Seats are available for guests at reception.
  • Clipboards can be provided to anyone who is unable to use the desk.
  • There is not a hearing assistance system.
  • The type of flooring in the reception area is wood.

You are on Changing Area. Skip to the next section.

Changing Area

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• Changing Area View
  • There is a/are changing area(s) available.
  • The changing area that was surveyed is located in the rear corridor.
  • The changing area is approximately 12m from reception.
  • There is step-free access to the changing area.
  • The facilities available within the changing area include; standard showers and standard toilets.
  • This is a male changing area.
  • Similar female changing area(s) are available.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 78cm.
  • The type of flooring in the changing area is tiles.
  • There is a red flashing fire alarm beacon within the changing area.
  • The changing area is open plan with bench seating.
  • There are lockers within the changing area.
  • There is a/are locker(s) within reach for a wheelchair user.
  • There is a water dispenser available.
  • The lighting levels in the changing area are moderate to good.
• Shower Facilities View
  • Shower facilities are available.
  • There is step-free access to the shower facilities.
  • The shower head height(s) is/are fixed.
  • The shower control type(s) is/are push.
• Toilet Facilities View
  • Toilet facilities are available.
  • There is step-free access to the toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • The wash basin(s) tap type is lever.
  • The lighting levels in the toilet(s) are moderate to good.
• Baby Changing Facilities View
  • Baby changing facilities are not available.
  • There are easy slopes leading to the shower areas.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • The fitness suite is situated in the leisure club.
  • The fitness suite is located on level 1, to the right as you exit the lifts.
  • The fitness suite can be used by members or guests.
  • The fitness suite is not staffed.
  • The staffed reception is directly beside the fitness suite with visual coverage of all areas.
  • There are surveillance cameras in the fitness suite.
  • There is step free access to the fitness suite.
  • The door is manual.
  • The door opening width is 85cm.
• Fitness Suite Information View
  • Hilton Team Members receive training in assisting disabled people.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
  • Equipment suitable for mobility or sensory impaired users includes; cable resistance machines, arm cycles, upper body machines where fixed seats can be removed and free weights.
  • The type of flooring in the fitness suite is vinyl and laminate.
  • There is not a hearing assistance system.

You are on Treatment Rooms. Skip to the next section.

Treatment Rooms

• There is / are 3 treatment room(s) available.
• The name / number of the room surveyed was; 3.
• There is clear signage for the room (on or near the door).
• There is written signage for the room, in upper and lower case lettering, that is clearly visible.
• There is step-free access into the room(s).
• There is a/are door(s) into the treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The type of flooring is vinyl/laminate.
• The room does not have an unobstructed minimum turning space of 150cm x 150cm.
• There is a bed / couch.
• The bed / couch is adjustable.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are some chairs with armrests available.
• The room does not have background music playing.
• Lighting levels are moderate to good.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• The swimming pool is situated in the leisure club.
• The swimming pool can be used by members or guests.
• There is not a lifeguard for the swimming pool.
• There is not a ramped entrance into the water.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are in the centre.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There is a ladder type entrance into the water.
• The pool is not always supervised.
• There is a wet side chair available.
• Seating around the pool includes; reclining sun loungers with armrests.
• There is an emergency alarm at poolside.
• There is a hot tub in the swimming pool area.
• There are steps for access to the hot tub.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on the right going down.
• There is not a hoist for wheelchair users to access the hot tub.
• The manual hoist is stored in the accessible toilet facility.

You are on Sauna. Skip to the next section.

Sauna

• There is step free access to the sauna.
• The door opens towards you (pull).
• The width of the door opening is 54cm.
• The sauna does not have an unobstructed minimum turning space of 150cm x 150cm.
• The sauna has bench seating.
• There is an emergency alarm in the sauna.
• There is a step-free shower beside the sauna.

You are on Steam Room. Skip to the next section.

Steam Room

• There is step free access to the steam room.
• The door opens towards you (pull).
• The width of the door opening is 87cm.
• The steam room does have an unobstructed minimum turning space of 150cm x 150cm.
• The steam room has bench seating.
• There is an emergency alarm in the steam room.

You are on Accessible Toilet(s) (Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located to the left from the lift, in the reception area.
  • This accessible toilet is approximately 5m from the main lift.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Accessible'.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a twist lock.
  • The width of the accessible toilet opening is 76cm.
  • The contrast between the internal door and wall is good.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 375cm x 152cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 270cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 162cm and 168cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 89cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 105cm.
  • The contrast between the towel dispenser and the wall is poor.
  • There is not a hand dryer.
• Accessible Shower View
  • The shower does have an unobstructed minimum 150cm x 150cm turning space.
  • There is a shower unit with a detachable shower head.
  • The shower head is height adjustable.
  • The adjustable shower head cannot be placed between 105cm and 185cm when mounted.
  • There is a flip-down/tip-up seat for the shower.
  • The seat/chair is not height adjustable.
  • The height of the flip-down/tip-up or fixed seat is 48cm.
  • There are not horizontal and/or dropdown rails available on both sides of the shower seat.
  • The colour contrast between the shower rails and wall is poor.
  • There is not a vertical grab rail for the shower.
  • There is an emergency alarm for the shower.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 96cm.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located in the changing areas.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the lift.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is no signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are moderate to good.

You are on Outside Access (Health Club to Car Park - Exit Only). Skip to the next section.

Outside Access (Health Club to Car Park - Exit Only)

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• Entrance View
  • This information is for the entrance located on Level 1, beyond the changing rooms to the car park lift lobby.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Exit to car park'.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 86cm.
• Step(s) View
  • The step(s) is/are located leading up to the exit.
  • There is/are 4 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The going of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.
• Lift View
  • There is a lift to access this entrance.
  • The lift does bypass the step(s).
• Comments View
  • The car park and main lifts bypass this exit.