You are on Conference Facilities Summary. Skip to the next section.

Conference Facilities Summary

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• Related Access Guide(s) View
  • For the Hilton London Wembley AccessAble access guide please click here (new tab).
  • For the LivingWell Health Club - Hilton London Wembley AccessAble access guide please click here (new tab).
• Conference Facilities Information View
  • The conference facilities are located on levels 3 and 4 of Hilton London Wembley.
  • Facilities include; a meeting space, a conference hall, meeting rooms, standard toilets and an accessible toilet.
  • There are 12 conference / meeting spaces.
  • A portable hearing assistance system is available on request.
  • Hilton Team Members are trained to use the hearing assistance system(s).
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 25/11/2019.
  • The hearing assistance system was working at the time of testing.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print, audio on request, Braille on request, different languages on request and Makaton on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are mobility aids available.
• The mobility aids available include wheelchairs.
• To obtain mobility aids please contact reception.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is clearly marked.
  • The drop-off point is located in front of the hotel entrance.
  • The route from the drop-off point is accessible to a wheelchair user with assistance.

You are on Off Site Parking. Skip to the next section.

Off Site Parking

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• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Lakeside Way.
  • The name of the car park is Wembley Stadium Gold Car Park.
  • The car park type is multi storey.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • Clearly marked/signposted parent and child parking bays are not available.
  • Hotel guests do get a discounted rate at the car park.
  • For more information on public parking please click here (new tab)

You are on Approach (Hotel Entrance). Skip to the next section.

Approach (Hotel Entrance)

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• Approach View
  • The surface of the approach is block paving.
  • There is a/are fixed bollard(s) on the approach.
  • The bollard(s) does/do not have a high colour contrast to prevent them being hazardous to visually impaired people.
  • There is step-free access on the approach.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Outside Access (Hotel Entrance). Skip to the next section.

Outside Access (Hotel Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the hotel.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Hilton London Wembley'.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • There is an intercom.
  • The height of the intercom is 84cm .
  • The main door(s) open(s) automatically (towards you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 70cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 110cm.
  • There is also an automatically revolving door next to this one.
  • The height of the slow down button is 84cm.
  • There is a Hilton Team Member available for assistance at this entrance.
  • The height of the push button to exit is 93cm.
• Ramp/Slope View
  • There is a slope with a very easy incline.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is tiles and carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
• Signage View
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played in the lobby on levels 2 and 3 and the accessible toilet and standard toilets on level 3.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right from the hotel entrance.
  • The stairs are approximately 10m from the hotel entrance.
  • Signs indicating the location of the stairs are not available from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 2, 3, 4, 5, 6, 7 and 8.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.
• Escalator(s) View
  • Escalators can be used to access other floors.
  • The escalator(s) is/are located to the right from the hotel entrance.
  • Signs indicating the location of the escalators are not available from the entrance.
  • The escalators go both up and down.
  • The floors which are accessible by escalator(s) are G, 2 and 3.
  • The escalator(s) steps are not clearly marked.
  • The foot and head of the escalator(s) are clearly marked.
  • The lighting levels at the escalator(s) are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right from the hotel entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 14m from the hotel entrance.
• There are 3 other lifts in this location.
• The other lifts have very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 2, 3, 4, 5, 6, 7, 8 and 9.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is medium.
• The clear door width is 110cm.
• The dimensions of the lift are 105cm x 140cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low.

You are on Entrance (Conference Facilities - Level 4). Skip to the next section.

Entrance (Conference Facilities - Level 4)

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• Entrance View
  • This information is for the entrance located on level 4, to the right as you exit the lift.
  • The entrance area/door is clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 134cm.

You are on Event Room(s) / Space(s) (Guest Business Centre). Skip to the next section.

Event Room(s) / Space(s) (Guest Business Centre)

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• Access to the Room View
  • The room surveyed was the Guest Business Centre .
  • The Guest Business Centre is located on level 4.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 92cm.
  • The colour contrast between the external door and wall is low.
  • The colour contrast between the internal door and wall is low.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is not sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the reception desk is 111cm (shown in photograph 2).
    The lowered part of the desk is 80cm (shown in photograph 3).
    There are two computer desks within the Guest Business Centre.
    The height of the desks is 71cm.
    There are height adjustable chairs without armrests.

You are on Event Room(s) / Space(s) (Meeting Room 6). Skip to the next section.

Event Room(s) / Space(s) (Meeting Room 6)

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• Access to the Room View
  • The room surveyed was Meeting Room 6.
  • Meeting Room 6 is located on level 4.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 68cm.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are good.
  • The height of the tables is 70cm.
    There are chairs with armrests.

You are on Event Room(s) / Space(s) (The Boardroom). Skip to the next section.

Event Room(s) / Space(s) (The Boardroom)

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• Access to the Room View
  • The room surveyed was The Boardroom.
  • The Boardroom is located on level 4.
  • There is not wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Hilton Team Members can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the door opening is 68cm.
  • The colour contrast between the external door and wall is high.
  • The colour contrast between the internal door and wall is high.
• Room Details View
  • There is not a hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is high.
  • The lighting levels are adjustable.
  • The height of the table is 71cm.

You are on Event Room(s) / Space(s) (Grand Ballroom). Skip to the next section.

Event Room(s) / Space(s) (Grand Ballroom)

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• Access to the Room View
  • The room surveyed was the Grand Ballroom.
  • The Grand Ballroom is located on level 4.
  • There is wayfinding signage for the room.
  • There is clear signage for the room(s) (on or near the door).
  • There is written signage for the room(s), in block capital lettering, that is clearly visible.
  • Staff can provide assistance getting to the room(s)/space(s).
  • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
  • There is step-free access.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 165cm.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is fair.
• Room Details View
  • There is a portable hearing assistance system available for the room.
  • There is sufficient space for a wheelchair user to turn within the room.
  • There are no potential trip hazards within the room.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The colour contrast between the walls and floor is fair.
  • The lighting levels are good.
  • The layout of the room varies depending on the function/event taking place.

You are on Eating and Drinking (Breakout Area). Skip to the next section.

Eating and Drinking (Breakout Area)

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• Location and Access View
  • The following information is for the self-service area.
  • The self-service area is located on level 4.
  • There is step-free access to the self-service area.
  • For access there are double manual doors which may be difficult to open.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a self-service counter and a buffet counter.
  • Hilton Team Members can bring food and/or drinks to tables.
  • The type of food served here is hot and cold meals and snacks.
  • Takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system .
• Self-Service Counter(s) View
  • The height of the counter is 90cm.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The surface height of the lowest table is 34cm.
  • The surface height of the highest table is 107cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also high tables and coffee tables.
  • The type of flooring in this area is carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.

You are on Standard Toilet(s) (Conference Facilities). Skip to the next section.

Standard Toilet(s) (Conference Facilities)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located on level 4, on the left hand side of the corridor.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 16m from the conference facilities entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is high.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is available.
  • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Accessible Toilet(s) (Conference Facilities). Skip to the next section.

Accessible Toilet(s) (Conference Facilities)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • This accessible toilet is located on level 4, on the left hand side of the corridor.
  • This accessible toilet is approximately 17m from the conference facilities entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is high.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a lever twist.
  • The width of the accessible toilet opening is 82cm.
  • The contrast between the internal door and wall is high.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is high.
• Toilet Features View
  • The dimensions of the accessible toilet are 173cm x 226cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 105cm.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is low.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is low.
  • The contrast between the walls and floor is low.
  • There is an emergency alarm .
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) and sanitary disposal units.
  • There is a/are coat hook(s).
  • There are coat hooks in the toilet at 117cm and 143cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is low.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 100cm.
  • The contrast between the toilet roll holder and the wall is medium.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is medium.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 97cm .
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 121cm.
  • The contrast between the towel dispenser and the wall is low.
  • There is not a hand dryer.