You are on Overview. Skip to the next section.

Overview

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• About View
  • There are 91 bedrooms.
  • There is step-free level access to all bedrooms.
  • There is 1 bedroom with adaptations.
  • There is step-free level access to the bedroom.
  • The bedroom has an ensuite bathroom with a wheel in shower.
  • Dogs are welcomed here.
  • Shared facilities include: restaurants, bars, a café and a gym.
  • Rooms 225 and 411 have steps within the room.
• Parking and Public Transport View
  • The venue does not have its own car park.
  • There is a public car park nearby.
  • There is on-street Blue Badge Bay parking.
  • The nearest train station is Charing Cross.
  • This station has step-free access.
  • The nearest underground station is Covent Garden.
  • The nearest underground station is Tottenham Court Road.
  • This underground station has step-free access.
  • For the latest travel options and information you can plan your travel using Traveline (opens new tab).
• Getting In and Around View
  • There is step-free level access via lift at the most accessible entrance.
  • There are 2 other entrances.
  • 2 of the other entrances have stepped access.
  • There is step-free level access throughout all areas.
  • The following areas have step-free access via ramps: the ground floor event spaces from the lobby.
  • There are manual doors along circulation routes.
  • The lower ground to fourth floors can be accessed via a standard lift and stairs.
  • There is a stepped external entrance to the events rooms and the Side Hustle Bar.
• Getting Help and Assistance View
  • Seating is available.
  • There is not a hearing assistance system.
  • You can borrow or hire the following equipment: vibrating pillows.
  • A hoist is available on request.
  • There is a water bowl available for assistance dogs.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the lower ground floor, to the left of Twenty8 NoMad.
  • The toilet with adaptations has a right hand transfer space.
  • Ambulant toilet facilities are located within the lower ground floor male and female standard toilets.
  • Female and male step-free standard toilet facilities are located on the lower ground floor, either side of the Twenty8 NoMad.
  • Female and male step-free standard toilet facilities are located at the rear of the lower ground floor corridor.
• Changing Facilities View
  • Parent and baby changing facilities are located within the toilet with adaptations.

You are on Parking. Skip to the next section.

Parking

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• Drop-off Point View
  • There is not a designated drop-off point available.
• Public Parking View
  • On-street designated Blue Badge parking is available.
  • The on-street designated Blue Badge parking bays are located in Bow Street.
  • The Blue Badge bays are clearly marked and signposted.
  • There are a number of public car parks located within Central London.

You are on Entrance. Skip to the next section.

Entrance

• This entrance is located at the front of the hotel in Bow Street.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free level access at the entrance.
• There are double manual doors.
• The doors are permanently held open.
• The width of the opening is 159cm.
• The doors have a low colour contrast.
• There is a second set of double manual doors.
• The doors are permanently held open.
• The width of the opening is 159cm.
• The doors have a low colour contrast.
• There is step-free level access via lift as you enter.
• The lift bypasses the steps.
• There are 3 steps as you enter.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm-45cm.

You are on Entrance Lift. Skip to the next section.

Entrance Lift

• The lift surveyed is located to the left of the second set of entrance doors.
• The distance from the entrance is 1m.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.
• This lift is an enclosed platform lift.

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• Enclosed Platform Lift View
  • The lift door has a low colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 90cm.
  • The internal dimensions of the lift are 145cm (width) x 136cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a high colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • The button needs to be pressed constantly when in use.
  • The lift has a separate door to exit.
  • Lighting levels were low at the time of the survey.

You are on Lobby. Skip to the next section.

Lobby

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• Access View
  • There is step-free level access to the lobby.
  • The following are located in the lobby area: reception / check-in, a concierge service, a seating area and a café.
  • There is step-free level access throughout the lobby area.
  • Some flooring is shiny and patterned.
  • There is background noise.
  • Lighting levels were low at the time of the survey.
• Reception / Check-In View
  • The height of the reception desk is 120cm.
  • There is not a lowered section at the desk.
  • The reception has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
• Other Services View
  • The concierge desk counter was surveyed.
  • The height of the counter is 120cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • The payment machine is portable.
  • There is not a hearing assistance system.
• Seating View
  • Seating available in this area includes: armchairs and sofas.
  • Furniture available in this area includes: coffee tables.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest.

You are on Hotel Corridors. Skip to the next section.

Hotel Corridors

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• Access View
  • There is step-free access between floors via lift.
  • There is step-free level access throughout walkways.
• Circulation View
  • There are manual doors along circulation routes.
  • The contrast between the walls and floor varies between low and high along circulation routes.
  • Some flooring is patterned.
  • There is no (or very little) background noise.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signage is consistent throughout.
  • Seating available in the walkways includes: armchairs and sofas.
  • Lighting levels were low at the time of the survey.

You are on Food and Drink (Ground Floor - Library and Side Hustle). Skip to the next section.

Food and Drink (Ground Floor - Library and Side Hustle)

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• Restaurant Bar Café 1 View
  • The Library is located next to the lobby.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is an opening without doors.
  • The width of the opening is more than 200cm.
  • There is step-free level access throughout all areas.
  • The following are available: drinking straws.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Seating available in this area includes: chairs with armrests, armchairs and sofas.
  • Furniture available in this area includes: tables and coffee tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.
• Restaurant Bar Café 2 View
  • Side Hustle Bar is located to the right of the lobby.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is an opening without doors.
  • The width of the opening is 115cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the booth seating.
  • There is a bar.
  • The surface height is 110cm.
  • Menu types include: handheld.
  • The following are available: drinking straws.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny.
  • Seating available in this area includes: benches and high stools.
  • Furniture available in this area includes: booths.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located to the right of the lobby.
• The most accessible route to the lift has step-free level access.
• There are no doors to open along the most accessible route.

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• Standard Lift View
  • The lower ground floor to fourth floor can be accessed by this lift.
  • The lift door has a medium colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1000kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 89cm.
  • The internal dimensions of the lift are 150cm (width) x 140cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a low colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a visual floor indicator and an audible announcer.
  • The lift has a separate door to exit.
  • Lighting levels were low at the time of the survey.
  • There are other lifts available at this location which are of a similar size.

You are on Stairs (Ground to Lower Ground Floor). Skip to the next section.

Stairs (Ground to Lower Ground Floor)

• The stairs are located next to the lobby.
• The lower ground floor can be accessed by these stairs.
• There are handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails extend horizontally beyond the first and last step.
• The step markings are not clearly visible.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is between 30cm-45cm.
• Lighting levels vary due to there being different types of lights in the space.

You are on Stairs (All Floors). Skip to the next section.

Stairs (All Floors)

• The stairs are located at the rear of the lobby, off the hotel corridor.
• The lower ground floor to fourth floor can be accessed by these stairs.
• There is a single manual door to access the stairwell.
• There are handrails on both sides, which are within reach.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• The steps are unmarked.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 15cm.
• The depth of the steps is not between 30cm-45cm.
• Lighting levels were low at the time of the survey.
• There are similar stairs to all floors.

You are on Bedroom and Ensuite with Adaptations (Second Floor - Room 212). Skip to the next section.

Bedroom and Ensuite with Adaptations (Second Floor - Room 212)

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• Bedroom Access View
  • The bedroom surveyed is located on the second floor.
  • The distance from the lift is 1m.
  • The most accessible route to the bedroom has step-free level access.
  • Doors are held open along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • Entry to the room is by a key card reader.
  • The height of the key card reader is 110cm.
  • The door opens inwards and has a low colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
• Bedroom Features View
  • The bedroom has a super king bed.
  • The top of the mattress is 64cm from the floor.
  • The space under the bed is 5cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed.
  • Seating available in the bedroom includes: an armchair.
  • Furniture available in the bedroom includes: a table.
  • The following is also available in this bedroom: bedside plug sockets and TV with subtitles.
  • There is no emergency alarm.
  • Lighting levels vary due to there being different types of lights in the space.
  • This bedroom does not have an adjoining room.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 87cm.
  • Internally the door has a low colour contrast.
  • There is not a grab rail on the internal door.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 225cm (width) x 200cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
  • The lateral transfer space is 65cm (from the side of the toilet pan).
  • There is a lever flush for the toilet.
  • The flush is on the non-transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a low colour contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a low colour contrast.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a low colour contrast.
  • The toilet seat is 45cm from the floor.
  • The toilet seat has a low colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 65cm from the floor.
  • The wash basin has lever mixer taps.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 81cm from the floor.
  • There are vertical grab rails on both sides of the wash basin.
  • The wash basin grab rails have a low colour contrast.
  • There is a bar of soap.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a pedal bin.
  • There is one coat hook.
  • The coat hook is 175cm from the floor.
  • The walls and floor have a low colour contrast.
  • Lighting levels were low at the time of the survey.
  • The ensuite has a wheel in shower.
  • There is not room for a wheelchair user to manoeuvre in the shower.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever mixer.
  • There is a flip-down shower seat.
  • The shower seat is 50cm from the floor.
  • There are grab rails for the shower.
  • The grab rails for the shower have a low colour contrast.
  • There are dropdown rails for the shower.
  • The dropdown rails for the shower have a low colour contrast.
  • There is no emergency alarm.

You are on Standard Bedroom and Ensuite (Second Floor - Suite 229). Skip to the next section.

Standard Bedroom and Ensuite (Second Floor - Suite 229)

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• Bedroom Access View
  • The bedroom surveyed is located on the second floor.
  • The most accessible route to the bedroom has step-free level access.
  • There is a manual door along the most accessible route.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • Entry to the room is by a key card reader.
  • The height of the key card reader is 112cm.
  • The door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 82cm.
• Bedroom Features View
  • The bedroom has a super king bed.
  • The top of the mattress is 68cm from the floor.
  • The space under the bed is 5cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed.
  • Some flooring is patterned.
  • Seating available in the bedroom includes: an armchair.
  • Furniture available in the bedroom includes: a desk.
  • The following is also available in this bedroom: bedside plug sockets and TV with subtitles.
  • Lighting levels vary due to there being different types of lights in the space.
  • A sofa and armchair are available in the living room.
  • There is a bathtub in bedroom.
• Ensuite Access View
  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards and has a low colour contrast.
  • The door is easy to open.
  • The width of the opening is 74cm.
  • Internally the door has a low colour contrast.
• Ensuite Dimensions and Features View
  • The dimensions of the ensuite are 220cm (width) x 325cm (depth).
  • There is a wall mounted soap dispenser.
  • The soap dispenser has a high colour contrast.
  • There is a hand towel for drying hands.
  • There is not a hand dryer.
  • The wash basin has lever mixer taps.
  • Additional features include: a mirror and coat hooks.
  • The ensuite has a pedal bin.
  • The walls and floor have a low colour contrast.
  • Lighting levels vary due to there being different types of lights in the space.
  • The ensuite has a bath and a shower with a step.
  • The bath has lever mixer controls.
  • There is a fixed shower head and a separate detachable shower head.
  • The shower controls are lever.

You are on Food and Drink (Lower Ground Floor - Twenty8 NoMad Restaurant, Fireplace and Twenty8 NoMad Bar). Skip to the next section.

Food and Drink (Lower Ground Floor - Twenty8 NoMad Restaurant, Fireplace and Twenty8 NoMad Bar)

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• Restaurant Bar Café 1 View
  • Twenty8 NoMad Restaurant is located on the lower ground floor, to the left after you exit the lift.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • The doors are located from the lift; there are no doors from the stairs.
  • There are double manual doors.
  • The doors open towards you.
  • The doors have a low colour contrast.
  • The doors are easy to open.
  • The width of the opening is 110cm.
  • There is step-free level access throughout all areas.
  • Menu types include: handheld.
  • The following are available: drinking straws.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is patterned.
  • Seating available in this area includes: chairs without armrests and sofas.
  • Some seating is fixed.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to the use of large glazed walls.
• Restaurant Bar Café 2 View
  • Fireplace is located within the Twenty8 NoMad Restaurant.
  • The most accessible route has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into this area.
  • There is an opening without doors.
  • The width of the opening is 152cm.
  • There is step-free level access throughout all areas.
  • Menu types include: handheld.
  • The following are available: drinking straws.
  • There is some room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is patterned.
  • Seating available in this area includes: chairs with armrests and benches.
  • Some seating is fixed.
  • Furniture available in this area includes: tables.
  • The surface height of the tables is suitable for wheelchair users.
  • The clear height under the tables is suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels were low at the time of the survey.
  • Fireplace is a private dining area within Twenty8 NoMad Restaurant/Bar.
• Restaurant Bar Café 3 View
  • Twenty8 NoMad Bar is located next to Twenty8 NoMad Restaurant.
  • The most accessible route has step-free level access.
  • There is a manual door to open along the most accessible route.
  • There is step-free level access into this area.
  • There is open plan access.
  • There is step-free level access throughout all areas.
  • There is a bar.
  • The surface height is 112cm.
  • Menu types include: handheld.
  • The following are available: drinking straws.
  • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
  • There is space for an assistance dog to rest in the seating area.
  • Some flooring is shiny and patterned.
  • Seating available in this area includes: high stools.
  • Furniture available in this area includes: high tables.
  • The surface height of the tables is not suitable for wheelchair users.
  • The clear height under the tables is not suitable for wheelchair users.
  • There is background noise in this area.
  • Lighting levels vary due to there being different types of lights in the space.

You are on Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)

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• Location View
  • The toilet surveyed is located at the rear of the lower ground floor corridor.
• Route View
  • The most accessible route to the toilet has step-free level access.
  • Doors are held open along the most accessible route.
• Access View
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door requires effort to open.
  • The width of the opening is 83cm.
  • The door has a lever twist lock.
  • Internally the door has a high colour contrast.
  • There is a grab rail on the internal door, with a medium colour contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 146cm (width) x 340cm (depth).
  • There is not room for a wheelchair user to manoeuvre.
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 70cm (from the side of the toilet pan).
  • There is a push button flush for the toilet.
  • The flush is on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high colour contrast.
  • There is no vertical grab rail for the toilet.
  • There is a dropdown grab rail on the transfer side.
  • The dropdown grab rail has a high colour contrast.
  • The toilet seat is 43cm from the floor.
  • The toilet seat has a high colour contrast.
  • The toilet roll holder can be reached when seated on the toilet.
  • The toilet roll holder has a high colour contrast.
  • The toilet roll holder is 65cm from the floor.
  • The wash basin has lever mixer taps.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 74cm from the floor.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser.
  • The soap dispenser can be reached when seated on the toilet.
  • The soap dispenser has a high colour contrast.
  • The soap dispenser is 104cm from the floor.
  • There are paper towels for drying hands.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a long mirror.
  • There is no shelf.
  • The cubicle has a waste bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 94cm.
  • The walls and floor have a high colour contrast.
  • Lighting levels were even at the time of the survey.

You are on Gym (Lower Ground Floor). Skip to the next section.

Gym (Lower Ground Floor)

• The gym is located on the lower ground floor after exiting the lift.
• There is step-free level access into the gym.
• There is an intercom at a height of 110cm.
• There is a single manual door.
• The door opens away from you.
• The door is easy to open.
• There is a locked extension leaf.
• The width of the opening is 76cm.
• The door has a high colour contrast.
• There is step-free level access throughout.
• There is room for a wheelchair user to manoeuvre.
• The gym is not staffed.
• The flooring is patterned.
• The walls and floor have a high colour contrast.
• There is some clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• There is not a hearing assistance system.
• There is background noise in this room.
• Lighting levels were even at the time of the survey.