Access Guide
Overview
-
About
View
- There are 91 bedrooms.
- There is step-free level access to all bedrooms.
- There is 1 bedroom with adaptations.
- There is step-free level access to the bedroom.
- The bedroom has an ensuite bathroom with a wheel in shower.
- Dogs are welcomed here.
- Shared facilities include: restaurants, bars, a café and a gym.
- Rooms 225 and 411 have steps within the room.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Charing Cross.
- This station has step-free access.
- The nearest underground station is Covent Garden.
- The nearest underground station is Tottenham Court Road.
- This underground station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is step-free level access via lift at the most accessible entrance.
- There are 2 other entrances.
- 2 of the other entrances have stepped access.
- There is step-free level access throughout all areas.
- The following areas have step-free access via ramps: the ground floor event spaces from the lobby.
- There are manual doors along circulation routes.
- The lower ground to fourth floors can be accessed via a standard lift and stairs.
- There is a stepped external entrance to the events rooms and the Side Hustle Bar.
-
Getting Help and Assistance
View
- Seating is available.
- There is not a hearing assistance system.
- You can borrow or hire the following equipment: vibrating pillows.
- A hoist is available on request.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
-
Toilet Facilities
View
- There is 1 toilet with adaptations.
- The toilet with adaptations is located on the lower ground floor, to the left of Twenty8 NoMad.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located within the lower ground floor male and female standard toilets.
- Female and male step-free standard toilet facilities are located on the lower ground floor, either side of the Twenty8 NoMad.
- Female and male step-free standard toilet facilities are located at the rear of the lower ground floor corridor.
-
Changing Facilities
View
- Parent and baby changing facilities are located within the toilet with adaptations.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located in Bow Street.
- The Blue Badge bays are clearly marked and signposted.
- There are a number of public car parks located within Central London.
Entrance
- This entrance is located at the front of the hotel in Bow Street.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There are double manual doors.
- The doors are permanently held open.
- The width of the opening is 159cm.
- The doors have a low colour contrast.
- There is a second set of double manual doors.
- The doors are permanently held open.
- The width of the opening is 159cm.
- The doors have a low colour contrast.
- There is step-free level access via lift as you enter.
- The lift bypasses the steps.
- There are 3 steps as you enter.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
Entrance Lift
- The lift surveyed is located to the left of the second set of entrance doors.
- The distance from the entrance is 1m.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
- This lift is an enclosed platform lift.
-
Enclosed Platform Lift
View
- The lift door has a low colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 90cm.
- The internal dimensions of the lift are 145cm (width) x 136cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a high colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- The button needs to be pressed constantly when in use.
- The lift has a separate door to exit.
- Lighting levels were low at the time of the survey.
Ground Floor - Magistrates Bar
-
Location and Access
View
- The Magistrates Bar is located on the ground floor, to the left of the lobby.
- The most accessible route has a steep portable ramp (width less than 75cm).
- There are no doors to open along the most accessible route.
- There is step-free level access into this area.
- There is open plan access.
-
Order and Payment
View
- This area has a bar where drinks can be ordered.
- The bar was surveyed.
- The bar is located to the left of the room.
- There is step-free level access to the bar.
- The height of the bar is 110cm.
- There is not a lowered section at the bar.
- The bar has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- The payment machine is portable.
-
Service
View
- This area also has staff who can provide assistance with ordering.
- Full table service is not available.
- The following are available: drinking straws.
- There is not a hearing assistance system.
-
Seating Area
View
- There is step-free level access throughout the seating area.
- There is not space for an assistance dog to rest in the seating area.
- The walls and floor have a medium colour contrast.
- Some flooring is patterned.
- Seating available in this area includes: armchairs, sofas and stools.
- Furniture available in this area includes: coffee tables and high tables.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
Ground Floor - Magistrates Ballroom
- The room is located on the ground floor, to the left of the lobby.
- The most accessible route to the room has a steep portable ramp.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors.
- The doors open away from you.
- The doors are easy to open.
- The width of the opening is 120cm.
- The doors have a high colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- The layout of the room including furniture varies depending on the function / event taking place.
Ground Floor - Fielding Room
- The room is located on the ground floor, next to the Magistrates Bar.
- The most accessible route to the room has a steep portable ramp.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 83cm.
- The door has a high colour contrast.
- There is step-free level access throughout, this may include the use of a lift.
- There is space for an assistance dog to rest.
- Some flooring is shiny.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The layout of the room including furniture varies depending on the function / event taking place.
Ground Floor - De Veil
- The room is located on the ground floor, at the rear of the events corridor.
- The most accessible route to the room has a steep portable ramp.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 81cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
- The height of the bar is 110cm.
- The layout of the room including furniture varies depending on the function / event taking place.
Lift
- The lift surveyed is located to the right of the lobby.
- The most accessible route to the lift has step-free level access.
- There are no doors to open along the most accessible route.
-
Standard Lift
View
- The lower ground floor to fourth floor can be accessed by this lift.
- The lift door has a medium colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 1000kg.
- The external lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 89cm.
- The internal dimensions of the lift are 150cm (width) x 140cm (depth).
- The internal lift control buttons have tactile markings.
- The control buttons have a low colour contrast.
- All of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a visual floor indicator and an audible announcer.
- The lift has a separate door to exit.
- Lighting levels were low at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Stairs (Ground to Lower Ground Floor)
- The stairs are located next to the lobby.
- The lower ground floor can be accessed by these stairs.
- There are handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails extend horizontally beyond the first and last step.
- The step markings are not clearly visible.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is between 30cm-45cm.
- Lighting levels vary due to there being different types of lights in the space.
Lower Ground Floor - Common Decency
- The room is located on the lower ground floor, to the rear.
- The most accessible route to the room has a slight ramp.
- There is a manual door along the most accessible route.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is an opening without doors.
- The width of the opening is 160cm.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor have a low colour contrast.
- Seating available in this room includes: armchairs, sofas, benches and high stools.
- Some seating is fixed.
- Furniture available in this room includes: tables and high tables.
- None of the tables are fixed.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the function/event.
- Lighting levels vary due to there being different types of lights in the space.
- The height of the bar is 110cm.
Toilet with Adaptations (Lower Ground Floor - Right Hand Transfer)
-
Location
View
- The toilet surveyed is located at the rear of the lower ground floor corridor.
-
Route
View
- The most accessible route to the toilet has step-free level access.
- Doors are held open along the most accessible route.
-
Access
View
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high colour contrast.
- The door requires effort to open.
- The width of the opening is 83cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a medium colour contrast.
-
Dimensions and Features
View
- The dimensions of the cubicle are 146cm (width) x 340cm (depth).
- There is not room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a push button flush for the toilet.
- The flush is on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 43cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 65cm from the floor.
- The wash basin has lever mixer taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- There are no vertical grab rails at the wash basin.
- There is a wall mounted soap dispenser.
- The soap dispenser can be reached when seated on the toilet.
- The soap dispenser has a high colour contrast.
- The soap dispenser is 104cm from the floor.
- There are paper towels for drying hands.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a long mirror.
- There is no shelf.
- The cubicle has a waste bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 94cm.
- The walls and floor have a high colour contrast.
- Lighting levels were even at the time of the survey.
