Access Guide
Conference Facilities Summary
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Conference Facilities Information
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- The conference facilities are located on the ground floor of the hotel.
- Facilities include; a conference hall, standard toilets, accessible toilets, conference rooms and meeting rooms.
- There are 8 conference / meeting rooms.
- Hearing assistance systems are not available for the conference areas.
Getting Help and Assistance
- There is a Hilton Team Member available for help and assistance.
- There is not a Hilton Team Member trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- Irish Sign Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- There are mobility aids available.
- The mobility aids available include wheelchairs.
- To obtain mobility aids please contact main reception.
Drop-Off Point / Pick Up Point
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Drop-Off Point
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- There is a designated drop-off point.
- The drop-off point is not signposted/clearly marked.
- The drop-off point is located outside the main entrance.
- The route from the drop-off point is accessible to a wheelchair user with assistance.
Hotel Parking
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Parking
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- The hotel does have its own parking facilities.
- The car park is located beneath the hotel.
- The car park type is underground.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 210cm.
- The car park does have a barrier control system.
- There is a touchscreen at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 8 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 495cm.
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Clearly marked/signposted parent and child parking bays are not available.
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Paying
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- There are no parking charges for the car park.
- Parking is free for visitors of the venue.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The route from the car park to the entrance is clearly signposted.
- The surface on the approach to the entrance is tarmac.
Other Floors (Car Park)
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Stairs
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- Stairs can be used to access other floors.
- The stairs are for public use.
- The stairs are located to the right as you enter the hotel entrance.
- The stairs are approximately 12m from the hotel entrance.
- Signs indicating the location of the stairs are not available from the entrance.
- There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are car park and G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Lift (Car Park)
- There is a lift for public use.
- The lift is located in the lobby to the left of the Blue Badge bays.
- Signs indicating the location of the lift are not available from the entrance.
- The lift is approximately 12m from the hotel entrance.
- The lift is a standard lift.
- A Hilton Team Member does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, 2 and 3.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is fair.
- The colour contrast between the external lift control plate and the wall is poor.
- The clear door width is 90cm.
- The dimensions of the lift are 110cm x 140cm.
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are low.
Outside Access (Hotel Entrance)
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Entrance
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- This information is for the entrance located at the front of the hotel.
- The entrance area/door is clearly signed.
- This entrance is signed with 'Hilton Reading'.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 110cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 122cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is also a revolving door next to this one.
- The height of the slow down button is 86cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 150cm.
- The bollards do contrast visually with the paving.
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Ramp/Slope
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- The ramp/slope is located on the path leading from the drop-off point.
- The gradient of the ramp/slope is slight.
Lobby
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Circulation
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- The type of flooring in the lobby is tiles and carpet.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- Seating in the lobby includes; seats with armrests and sofas.
- The lighting levels are good.
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Signage
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- Wayfinding signage is provided.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the lobby area.
- Wayfinding signage is clearly presented/easy to read.
- Dementia friendly signage is not provided.
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Audio
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- This lobby does play background music in public areas.
- Music is played in the lobby area.
Entrance (Windsor Suite Entrance)
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Entrance
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- This information is for the entrance located to the left as you enter the hotel.
- The entrance area/door is clearly signed.
- There is step-free access at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- A key card is required for access at this entrance.
- The height of the key card reader is 107cm.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 152cm.
Event Room(s) / Space(s) (Windsor 1 & 2)
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Access to the Room
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- The rooms surveyed were Windsor 1 & 2.
- Windsor 1 & 2 are located to the left as you enter the hotel and straight ahead.
- There is wayfinding signage for the rooms.
- There is clear signage for the room(s) (on or near the door).
- There is written signage for the room(s), in block capital lettering, that is clearly visible.
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 158cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
- There is a partition so the room can be made into two smaller rooms or one larger room.
Accessible Toilet(s) (Windsor Suite)
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Location and Access
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- This accessible toilet is located to the right as you enter the Windsor Suite entrance.
- This accessible toilet is approximately 8m from the Windsor Suite entrance.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is tactile and pictorial signage on or near the toilet door.
- The contrast between the external door and wall is good.
- The door opens inwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 90cm.
- The contrast between the internal door and wall is good.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 150cm x 217cm.
- The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are moderate to good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 88cm.
- The transfer space is obstructed by a sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- There is a lever flush.
- There is a dropdown rail on the transfer side.
- The contrast between the dropdown rail(s) and wall is fair.
- There is a/are wall-mounted grab rail(s) available.
- As you face the toilet the wall-mounted grab rail(s) is/are on the left.
- There is not a vertical wall-mounted grab rail on the transfer side.
- There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
- The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is fair.
- The contrast between the walls and floor is good.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is not a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are sanitary and nappy/incontinence items bin disposal units.
- There is not a/are not coat hook(s).
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Additional Fixtures
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- There is a mirror.
- The mirror is not placed at a lower level or at an angle for ease of use.
- There is not a colostomy bag shelf next to the toilet.
- The toilet has a cistern.
- There is a lid attached to the toilet seat.
- The height of the toilet seat above floor level is 48cm.
- The toilet seat colour contrast is poor.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The contrast between the toilet roll holder and the wall is fair.
- There is a wash basin.
- The wash basin and tap(s) can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
- There are vertical wall-mounted grab rails on both sides of the wash basin.
- The contrast between the wash basin wall-mounted grab rail(s) and wall is fair.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser cannot be reached from seated on the toilet.
- The height of the wall fixed soap dispenser is 100cm.
- There is not a towel dispenser.
- There is a hand dryer.
- The hand dryer is placed higher than 100cm (3ft 3in).
- The height of the hand dryer is 107cm.
- The contrast between the hand dryer and the wall is fair.
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Baby Changing Facilities
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- Baby changing facilities are located within the accessible toilet.
- There is a flip down baby change table available.
- The height of the baby change table is 90cm.
Standard Toilet(s) (Windsor Suite)
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Toilet Facilities
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- The female and male toilets are located to the right as you enter the Windsor Suite entrance.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 10m from the Windsor Suite entrance.
- There is pictorial and tactile signage on or near the toilet door.
- An ambulant toilet cubicle is available.
- There is a/are horizontal wall mounted rail(s) on the right as you face the toilet.
- There are vertical wall mounted rails on both sides of the toilet.
- The height of the lowered wash basin is 81cm.
- The wash basin(s) tap type is sensor.
- Lighting levels are good.
Conference Room(s) (Caversham)
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Access to the Room
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- The room surveyed was Caversham.
- Caversham is located on the ground floor, to the right as you enter the hotel entrance.
- There is not wayfinding signage for the room.
- There is clear signage for the room (on or near the door).
- Colleagues can provide assistance getting to the room.
- The corridor/walkway leading to the room is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access into the room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 82cm.
- The colour contrast between the external door and wall is good.
- The colour contrast between the internal door and wall is good.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is not fixed furniture within the room.
- There is not sufficient space for a wheelchair user to turn within the room.
- Furniture can be moved to allow a turning space for wheelchair users.
- A height adjustable desk is not available.
- There is a/are chair(s) with armrests on both sides within the room.
- There are potential trip hazards within the room.
- The type of flooring in the room is carpet.
- There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The colour contrast between the walls and floor is good.
- The lighting levels are adjustable.
Event Room(s) / Space(s) (Breakout Area)
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Access to the Room
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- The areas surveyed was Breakout Area.
- Breakout Area is located to the right as you enter the conference area on the ground floor..
- There is not wayfinding signage for the area.
- There is not clear signage for the room(s) (on or near the door).
- Hilton Team Members can provide assistance getting to the room(s)/space(s).
- The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
- There is step free access.
- The door(s) open(s) by sliding.
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 182cm.
- The colour contrast between the external door and wall is poor.
- The colour contrast between the internal door and wall is poor.
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Room Details
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- There is not a hearing assistance system available for the room.
- There is sufficient space for a wheelchair user to turn within the room.
- There are no potential trip hazards within the room.
- There is flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The colour contrast between the walls and floor is good.
- The lighting levels are good.