You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

Collapse all Expand all

• By Road View
  • Homerton University Hospital is located on Homerton Row in Hackney, East London.
    The postcode to use for Sat-Nav users is E9 6SR.
    From the west, Homerton University Hospital can be accessed via the A107 and the A102.
    From the east, Homerton University Hospital can be accessed via the B112 and Brooksby's Walk.
  • The car park for patients and visitors is located in front of the hospital.
    There is 3 hours free parking for Blue Badge holders, with no return within 2 hours.
    Car parking spaces for patients and visitors at the hospital are limited.
    On weekdays from 08:00 until 17:00, parking is limited to a small number of short stay parking bays (30 minutes and one hour).
    After 17:00 each day, weekends and bank holidays, parking is also available in the car park at the front of the hospital for all patients and visitors.
    There are also drop off and pick up bays located in front of the hospital.
• By Bus View
  • There are 4 bus stops that serve the immediate vicinity of Homerton Hospital.
    2 are directly outside the hospital on Homerton Row / Homerton Grove - Stop D & Stop F, and 2 on adjacent streets – Wardle Street (Stop HA) and Brooksby Walk (Stop HB).
    Buses servicing these stops are the 308, 242, W15, 488, 425, 276, 394 and 236.
  • There is not an onsite bus stop.
• By Train View
  • The closest station is Homerton Overground, approximately 0.4 miles from the hospital (7minute walk).
• By Underground View
  • The closest underground station is Stratford, approximately 3 miles from the hospital.
    Homerton Overground station is only two stops from Stratford (for Central Line, Jubilee Line and Docklands Light Railway), and only four stops from Highbury & Islington (Victoria Line and mainline rail).
• Useful Links View
  • Google Map of Homerton University Hospital location.
  • To view the web page described above click here (opens in new tab).
  • Transport for London.
  • To view the web page described above click here (opens in new tab).
  • Homerton Overground Station.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• To see the hospital map please click here (opens new tab).
• There is a Patient Advice and Liaison Service (PALS) at the hospital.
• The Patient Advice and Liaison Service (PALS) is located in a first floor portacabin, on the left hand side of the hospital site.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8510 7315.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found throughout the hospital.
• Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are available on request.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• Mobility aids are available to help patients move around and include; wheelchairs.
• To obtain mobility aids please contact a member of staff.

You are on Hospital Parking. Skip to the next section.

Hospital Parking

Collapse all Expand all

• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the hospital.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does not have a barrier control system.
  • The car park surface is tarmac and block paving.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 620cm (10ft 6in x 20ft 4in).
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main entrance.
  • There is not a dropped kerb from the drop-off point.
• Paying View
  • There are not parking charges for the hospital car park.
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the main hospital entrance.
• Comments View
  • For Blue Badge holders there is 3 hours maximum parking with no return within 2 hours.
  • For standard parking there is 1 hour maximum parking with no return within 2 hours.
  • There are limited standard parking spaces available based on a first come, first served basis.
  • The following Blue Badge bays are located beyond barrier controlled areas.
  • There is one Blue Badge bay located outside the Education Centre as shown in photograph 9.
  • The dimensions of this bay are 236cm x 675cm.
  • There are two Blue Badge bays located outside the Health Based Place of Safety building.
  • There are two Blue Badge bays located outside the Raybould Centre.

You are on Public Parking. Skip to the next section.

Public Parking

Collapse all Expand all

• On Street Standard Parking View
  • Standard on street parking is available.
• Public Car Park View
  • There is not a car park for public use within approximately 200m (219yd).
• Drop-off Point View
  • There is not a designated drop-off point.
• Comments View
  • The on street standard parking is located In Wardle Street.
  • The parking is pay and display.

You are on Getting To (Chatters Restaurant & Union House Coffee). Skip to the next section.

Getting To (Chatters Restaurant & Union House Coffee)

• Chatters Restaurant & Union House Coffee is/are located on the first floor, along the green corridor.
• Access to Chatters Restaurant & Union House Coffee is via the main hospital entrance.
• Enter via the main hospital entrance and follow the main corridor ahead up a slight ramp and past two sets of double doors.
  Continue along the corridor until you reach the blue corridor on the left hand side.
  Follow the blue corridor past a set of double doors until you reach the end where the X-Ray 2 department is.
  Turn left into the green corridor and go past two sets of double doors until you reach the lift opposite The Annexe.
  Take the lift to the first floor.
• There is ramped/sloped access to Chatters Restaurant & Union House Coffee.
• Chatters Restaurant & Union House Coffee is approximately 23m from the green zone lift - (the annexe).
• There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
• Wayfinding signage is provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is step free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is not a door release button when exiting.
  • Standard manual wheelchairs are available for people to borrow at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 164cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 161cm.

You are on Other Floors (Green Zone - The Annexe). Skip to the next section.

Other Floors (Green Zone - The Annexe)

Collapse all Expand all

• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on the ground floor and on the first floor.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are good.

You are on Lift (Green Zone - The Annexe). Skip to the next section.

Lift (Green Zone - The Annexe)

• There is a lift for public use.
• The lift is located along the main corridor in the green zone, opposite The Annexe.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 78m (85yd 11in) from the blue zone entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 130cm.
• The dimensions of the lift are 150cm x 270cm.
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Opening Times (Chatters Restaurant - Breakfast). Skip to the next section.

Opening Times (Chatters Restaurant - Breakfast)

• Monday 07:15 - 10:30.
• Tuesday 07:15 - 10:30.
• Wednesday 07:15 - 10:30.
• Thursday 07:15 - 10:30.
• Friday 07:15 - 10:30.
• Saturday 07:15 - 10:30.
• Sunday 07:15 - 10:30.

You are on Opening Times (Chatters Restaurant - Lunch). Skip to the next section.

Opening Times (Chatters Restaurant - Lunch)

• Monday 11:45 - 14:30.
• Tuesday 11:45 - 14:30.
• Wednesday 11:45 - 14:30.
• Thursday 11:45 - 14:30.
• Friday 11:45 - 14:30.
• Saturday 11:45 - 14:30.
• Sunday 11:45 - 14:30.

You are on Opening Times (Chatters Restaurant - Afternoon). Skip to the next section.

Opening Times (Chatters Restaurant - Afternoon)

• Monday 17:30 - 20:00.
• Tuesday 17:30 - 20:00.
• Wednesday 17:30 - 20:00.
• Thursday 17:30 - 20:00.
• Friday 17:30 - 20:00.
• Saturday 17:30 - 20:00.
• Sunday 17:30 - 20:00.

You are on Opening Times (Union House Coffee). Skip to the next section.

Opening Times (Union House Coffee)

• Monday 08:00 - 16:30.
• Tuesday 08:00 - 16:30.
• Wednesday 08:00 - 16:30.
• Thursday 08:00 - 16:30.
• Friday 08:00 - 16:30.
• Saturday Closed.
• Sunday Closed.

You are on Entrance (Chatters Restaurant). Skip to the next section.

Entrance (Chatters Restaurant)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located ahead from the Union House Coffee shared entrance.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a hand sanitiser.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 156cm.

You are on Entrance (Union House Coffee Shared Entrance). Skip to the next section.

Entrance (Union House Coffee Shared Entrance)

Collapse all Expand all

• Entrance Details View
  • This information is for the entrance located on the first floor, along the green corridor.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 110cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 169cm.

You are on Eating and Drinking (Chatters Restaurant). Skip to the next section.

Eating and Drinking (Chatters Restaurant)

Collapse all Expand all

• Location and Access View
  • The following information is for the restaurant.
  • The restaurant is located on the first floor, along the green corridor.
  • There is step-free access to the restaurant.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered and a self service counter.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are not available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Self-Service Counter(s) View
  • The height of the counter is 89cm.
  • The height of the tray counter/rail is 89cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
• Payment Counter View
  • The height of the counter is 89cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is wood.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The standard height for the underside of dining tables is 64cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also bench seats.
  • The type of flooring in this area is laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.

You are on Eating and Drinking (Union House Coffee). Skip to the next section.

Eating and Drinking (Union House Coffee)

Collapse all Expand all

• Location and Access View
  • The following information is for the café.
  • The café is located on the first floor, along the green corridor.
  • There is step-free access to the café.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include; written wall menus and menu boards.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does not play background music.
  • There is not a hearing assistance system.
• Service Counter(s) View
  • The height of the counter is 95cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is vinyl.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The distance between the floor and the underside of the lowest dining table is 64cm.
  • The distance between the floor and the underside of the highest dining table is 72cm.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The type of flooring in this area is laminate.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are good.
  • There are vending machines and ovens/microwaves located to the right from the entrance.
    The heights of the controls on the vending machines vary between 123cm to 142cm.
    The heights of the controls on the ovens/microwaves vary between 90cm to 160cm.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located on the ground floor, along the main corridor near the main reception.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located on the first floor, along the green corridor.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Homerton Hospital Main Building link (new tab) - click here.