Skip to main content
The new name for DisabledGo

HR Offices

Homerton University Hospital NHS Foundation Trust, Homerton Row, Hackney, London, E9 6SR

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To The Hospital

  • By Road View
    • Homerton University Hospital is located on Homerton Row in Hackney, East London.
      The postcode to use for Sat-Nav users is E9 6SR.
      From the west, Homerton University Hospital can be accessed via the A107 and the A102.
      From the east, Homerton University Hospital can be accessed via the B112 and Brooksby's Walk.
    • The car park for patients and visitors is located in front of the hospital.
      There is 3 hours free parking for Blue Badge holders, with no return within 2 hours.
      Car parking spaces for patients and visitors at the hospital are limited.
      On weekdays from 08:00 until 17:00, parking is limited to a small number of short stay parking bays (30 minutes and one hour).
      After 17:00 each day, weekends and bank holidays, parking is also available in the car park at the front of the hospital for all patients and visitors.
      There are also drop off and pick up bays located in front of the hospital.
  • By Bus View
    • There are 4 bus stops that serve the immediate vicinity of Homerton Hospital.
      2 are directly outside the hospital on Homerton Row / Homerton Grove - Stop D & Stop F, and 2 on adjacent streets – Wardle Street (Stop HA) and Brooksby Walk (Stop HB).
      Buses servicing these stops are the 308, 242, W15, 488, 425, 276, 394 and 236.
    • There is not an onsite bus stop.
  • By Train View
    • The closest station is Homerton Overground, approximately 0.4 miles from the hospital (7minute walk).
  • By Underground View
    • The closest underground station is Stratford, approximately 3 miles from the hospital.
      Homerton Overground station is only two stops from Stratford (for Central Line, Jubilee Line and Docklands Light Railway), and only four stops from Highbury & Islington (Victoria Line and mainline rail).
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in a first floor portacabin, on the left hand side of the hospital site.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8510 7315.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 620cm (10ft 6in x 20ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the main hospital entrance.
  • Comments View
    • For Blue Badge holders there is 3 hours maximum parking with no return within 2 hours.
    • For standard parking there is 1 hour maximum parking with no return within 2 hours.
    • There are limited standard parking spaces available based on a first come, first served basis.
    • The following Blue Badge bays are located beyond barrier controlled areas.
    • There is one Blue Badge bay located outside the Education Centre as shown in photograph 9.
    • The dimensions of this bay are 236cm x 675cm.
    • There are two Blue Badge bays located outside the Health Based Place of Safety building.
    • There are two Blue Badge bays located outside the Raybould Centre.

Public Parking

Opening Times

  • Access is by appointment only.

Outside Access (HR Offices Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 130cm .
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the building.
    • The ramp/slope gradient is steep.
    • The ramp/slope is permanent.
    • There is not a level landing at the top of the ramp/slope.
    • There is a/are handrail(s) at the ramp.
    • The handrail(s) is/are on the right going up the ramp.
    • The width of the ramp is 96cm.
  • Comments View
    • There is a gate at the top of the ramp as shown in photograph 7.
    • The gate is single, heavy and opens away from you (push).
    • The width of the gate is 89cm.
    • The height of the intercom at the gate is 134cm.
    • There is a ramp in front of the door as shown in photographs 10 and 11.
    • The ramp is slight with no handrails.
    • The width of the ramp is 120cm.

Area(s) (Ground Floor)

  • The facilities/services located on the ground floor include; Staff Bank, Meeting Room, Kitchen and Accessible Toilet.
  • There is step-free access throughout the ground floor.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • There are corridors/walkways with a surface width of less than 150cm (excluding any permanent obstructions over a small distance).
  • The type of flooring in corridors/walkways is carpet.
  • The following facilities in this area may not be accessible or usable for wheelchair users; some desks.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are some desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and chairs with no armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Area(s) (First Floor)

  • The facilities/services located on the first floor include; Recruitment, Medical Staffing and Standard Toilets.
  • There is step-free access throughout the majority of the first floor.
  • There is/are 1 clearly marked step(s), with no handrails, for access to the standard toilets.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • This relates to photograph 8. The height of the step is 18cm.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are not desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests and chairs with armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Area(s) (Second Floor)

  • The facilities/services located on the second floor include; Employee Relations and Staff Benefits.
  • There is step-free access throughout the second floor.
  • There are doors in lobby areas/corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • Access to other floors/levels is via stairs.
  • There are no height adjustable desks in this area.
  • There are not desks which are potentially accessible for wheelchair users in this area.
  • Seating in this area includes; adjustable chairs with wheels and armrests.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the floor/area.
  • Dementia friendly signage is not provided.
  • None of the doors in this area have Braille signage.
  • None of the doors in this area have tactile signage.
  • There is not background music in this area.
  • There is not a hearing assistance system in the communal areas of the building.

Other Floors

  • Stairs View
    • Signs indicating the location of the stairs are not clearly visible from the entrance.
    • There are manual, single doors which may be difficult to open to enter and exit the stairwell on the first floor and on the second floor.
    • The floors which are accessible by stairs are G, 1 and 2.
    • There are 14 steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is not a landing.
    • The lighting levels are good.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the first and second floors.
  • Comments View
    • There is another set of stairs from the first floor to the second floor as shown in photographs 5, 6, 7, 8 and 9.
    • There are 15+ steps between the floors and a landing.
    • There is also another identical set of stairs on the other side of the building as shown in photographs 10 and 11.

Kitchen (Ground Floor)

  • The kitchen is located on the ground floor.
  • There is step-free access to the kitchen.
  • There is a/are door(s) to access the kitchen.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are not push pad activated.
  • The door(s) is/are single width.
  • The door has a closer and maybe difficult for some to open.
  • The width of the door opening is 69cm.
  • The height of the work surfaces are 92cm (3ft).
  • There is a work surface with a clear knee recess.
  • There is not a height adjustable work surface.
  • The type of flooring in this area is vinyl.
  • There are stools within the kitchen.
  • All tables are permanently fixed.
  • Chairs are not permanently fixed.
  • The standard height for tables is 87cm.
  • Vending machines are not available.
  • Plastic/takeaway cups are not available.
  • Drinking straws are not available.
  • Lighting levels are good.

Accessible Toilet(s) (Ground Floor)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to you left as you enter the building.
    • This accessible toilet is approximately 1m from the HR Offices entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The contrast between the external door and wall is poor.
    • The door opens inwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 84cm.
    • The contrast between the internal door and wall is poor.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 260cm x 182cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 114cm.
    • The lateral transfer space on the right is 106cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There are dropdown rails on both sides of the toilet.
    • The contrast between the dropdown rail(s) and wall is poor.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is not a mirror.
    • There is not a shelf within the accessible toilet.
    • The toilet has a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet seat colour contrast is poor.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 83cm (2ft 9in).
    • The contrast between the toilet roll holder and the wall is poor.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 107cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 73cm (2ft 5in).
    • The contrast between the towel dispenser and the wall is poor.
    • There is not a hand dryer.

Standard Toilet(s) (First Floor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the first floor.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 1m from the stairs.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • The colour contrast between the internal toilet door(s) and wall(s) is poor.
    • The colour contrast between the walls and floor is good.
    • Toilet seats do not have a good colour contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 81cm.
    • The wash basin(s) tap type is twist/turn.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located to the left of the wash basin.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The shared toilet is located on the first floor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 1m from the stairs.
    • There is written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • The colour contrast between the internal toilet door(s) and wall(s) is poor.
    • The colour contrast between the walls and floor is good.
    • Toilet seats do not have a good colour contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located to the right of the wash basin.
    • Lighting levels are good.

Related Access Guides