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Chatters Restaurant and Change Please Coffee

Homerton University Hospital, Homerton Row, Clapton, London, E9 6SR

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Access Guide

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Getting To (Chatters Restaurant and Change Please Coffee)

  • Chatters Restaurant and Change Please Coffee is located on the first floor, along the green corridor.
  • Chatters Restaurant and Change Please Coffee is approximately 75m from the green area lift.
  • The route from the car park to the main entrance includes a zebra crossing, uneven surfaces and bollards.
  • Access to Chatters Restaurant and Change Please Coffee is via the main entrance.
  • Enter via the main hospital entrance and follow the main corridor ahead.
    Continue along the corridor until you reach the lift in the green zone.
    Take the lift to the first floor.
    Exit the lift, turn left and then left again and follow the corridor to the end.
    Turn left and continue straight ahead.
    Chatters Restaurant and Change Please Coffee will be on the left.
  • There is step free access, via lift, to Chatters Restaurant and Change Please Coffee.
  • The most accessible route includes manual doors which are held open.
  • Some flooring is shiny .
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • The following toilet facilities are available along the route; accessible toilet (with right hand transfer) and standard toilets.
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 620cm (10ft 5in x 20ft 4in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right of the main entrance, with a number of other drop off points located throughout the hospital site also available.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
    • Parking is free for Blue Badge holders.
    • Free parking for Blue Badge holders is for 3 only.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 24m (78ft) from the main hospital entrance.
    • For Blue Badge holders there is 3 hours maximum parking with no return within 2 hours. For standard parking there is 1 hour maximum parking with no return within 2 hours. There are limited standard parking spaces available based on a first come, first served basis. There is one Blue Badge bay located outside the Education Centre. The dimensions of this bay are 236cm x 675cm. There are two Blue Badge bays located outside the Health Based Place of Safety building. There are two Blue Badge bays located outside the Raybould Centre.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • There is a drop-off point at this entrance.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 164cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.

Lift (Green Zone)

  • There is a lift for public use.
  • The lift is located along the main corridor in the green zone.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 44m (48yd 4in) from the main hospital entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 152cm x 270cm (4ft 12in x 8ft 10in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Eating and Drinking (Change Please Coffee)

  • Location and Access View
    • The following information is for the café.
    • The café is located on the first floor, along green corridor.
    • There is step-free access to the café.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; written wall menus and menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 95cm.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
    • The lighting levels are moderate to good.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 75cm.
    • The surface height of the highest table is 111cm.
    • No tables are permanently fixed.
    • No chairs are permanently fixed.
    • No chairs have armrests on both sides.
    • There are also high tables and high stools.
    • The type of flooring in this area is laminate.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are moderate to good.

Opening Times (Change Please Coffee)

  • Monday 07:00 - 16:30.
  • Tuesday 07:00 - 16:30.
  • Wednesday 07:00 - 16:30.
  • Thursday 07:00 - 16:30.
  • Friday 07:00 - 16:30.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Chatters Restaurant)

  • Location and Access View
    • The following information is for the restaurant.
    • The restaurant is located on the first floor, along the green corridor.
    • There is step-free access to the restaurant.
    • For access there are double manual doors which are permanently held open.
  • Service and Menus View
    • There is a counter where food and drink can be ordered and a self service counter.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are not available.
    • This area does not play background music.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 88cm.
    • The height of the tray counter/rail is 88cm.
    • The type of flooring in this area is laminate.
  • Self-Service Counter(s) View
    • The height of the counter is 88cm.
    • The height of the tray counter/rail is 88cm.
    • The type of flooring in this area is laminate.
  • Payment Counter View
    • The height of the counter is 92cm.
    • The height of the tray counter/rail is 92cm.
    • There is a moveable card machine available for payment.
    • The type of flooring in this area is laminate.
  • Tables and Seating View
    • The seating area within Chatters restaurant is for staff use only.
      Patients and visitors can use the seating at Change Please Coffee.

Opening Times (Chatters Restaurant)

  • Monday 07:30 - 20:00.
  • Tuesday 07:30 - 20:00.
  • Wednesday 07:30 - 20:00.
  • Thursday 07:30 - 20:00.
  • Friday 07:30 - 20:00.
  • Saturday 07:30 - 20:00.
  • Sunday 07:30 - 20:00.