Access Guide
Getting To The Hospital
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By Road
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- Homerton University Hospital is located on Homerton Row in Hackney, East London.
The postcode to use for Sat-Nav users is E9 6SR.
From the west, Homerton University Hospital can be accessed via the A107 and the A102.
From the east, Homerton University Hospital can be accessed via the B112 and Brooksby's Walk. - The car park for patients and visitors is located in front of the hospital.
There is 3 hours free parking for Blue Badge holders, with no return within 2 hours.
Car parking spaces for patients and visitors at the hospital are limited.
On weekdays from 08:00 until 17:00, parking is limited to a small number of short stay parking bays (30 minutes and one hour).
After 17:00 each day, weekends and bank holidays, parking is also available in the car park at the front of the hospital for all patients and visitors.
There are also drop off and pick up bays located in front of the hospital.
- Homerton University Hospital is located on Homerton Row in Hackney, East London.
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By Bus
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- There are 4 bus stops that serve the immediate vicinity of Homerton Hospital.
2 are directly outside the hospital on Homerton Row / Homerton Grove - Stop D & Stop F, and 2 on adjacent streets – Wardle Street (Stop HA) and Brooksby Walk (Stop HB).
Buses servicing these stops are the 308, 242, W15, 488, 425, 276, 394 and 236. - There is not an onsite bus stop.
- There are 4 bus stops that serve the immediate vicinity of Homerton Hospital.
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By Train
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- The closest station is Homerton Overground, approximately 0.4 miles from the hospital (7minute walk).
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By Underground
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- The closest underground station is Stratford, approximately 3 miles from the hospital.
Homerton Overground station is only two stops from Stratford (for Central Line, Jubilee Line and Docklands Light Railway), and only four stops from Highbury & Islington (Victoria Line and mainline rail).
- The closest underground station is Stratford, approximately 3 miles from the hospital.
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Useful Links
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- Google Map of Homerton University Hospital location.
- To view the web page described above click here (opens in new tab).
- Transport for London.
- To view the web page described above click here (opens in new tab).
- Homerton Overground Station.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located immediately to the left of the main entrance.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8510 7315.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found throughout the hospital.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available on request.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff.
Hospital Parking
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac and block paving.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 620cm (10ft 5in x 20ft 4in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main entrance, with a number of other drop off points located throughout the hospital site also available.
- There is not a dropped kerb from the drop-off point.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 3 only.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 24m (78ft) from the main hospital entrance.
- For Blue Badge holders there is 3 hours maximum parking with no return within 2 hours. For standard parking there is 1 hour maximum parking with no return within 2 hours. There are limited standard parking spaces available based on a first come, first served basis. There is one Blue Badge bay located outside the Education Centre. The dimensions of this bay are 236cm x 675cm. There are two Blue Badge bays located outside the Health Based Place of Safety building. There are two Blue Badge bays located outside the Raybould Centre.
Public Parking
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On Street Standard Parking
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- Standard on street parking is available.
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Public Car Park
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- There is not a car park for public use within approximately 200m (219yd).
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Drop-off Point
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- There is not a designated drop-off point.
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Comments
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- The on street standard parking is located In Wardle Street.
- The parking is pay and display.
Getting To (Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy)
- Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy is/are located along the first floor corridor of the yellow zone.
- Access to Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy is via the main hospital entrance.
- Enter via the main hospital entrance and follow the main corridor ahead up a slight ramp and past two sets of double doors.
Continue along the corridor until you reach the lift lobby in the green zone.
Take the lift to the first floor.
Upon exiting the lift, head forward and left into the yellow zone corridor and follow it to the end.
Turn left and continue forward down the corridor.
Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy will be located to the left. - There is ramped/sloped access to Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy.
- Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy is approximately 58m from the green zone lift.
- There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- There is a drop-off point at this entrance.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 164cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 161cm.
Other Floors (Green Zone)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- There are manual, double doors which may be difficult to open to enter and exit the stairwell on the first floor.
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift (Green Zone)
- There is a lift for public use.
- The lift is located along the main corridor in the green zone.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 44m (48yd 4in) from the main hospital entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G and 1.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The visual contrast between the external lift controls and the control plate is high.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 152cm x 270cm (4ft 12in x 8ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Opening Times
- Access is by appointment only.
Department / Service (Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy)
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Department / Service Access
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- Picton Suite - COVID Vaccination Clinic, Tongue Tie Clinic and Phototherapy is located along the first floor corridor of the yellow zone.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 158cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 128cm (4ft 2in).
- There is a door release button when exiting.
- The height of the door release button is 152cm (4ft 12in).
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in the department/service which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, consultation rooms, a sub waiting area, standard toilet facilities, ambulant toilet facilities for everyone and treatment rooms.
- There are 4 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on the ground floor corridor of the green zone.
- There are standard toilet facilities within this department/service.
Reception (COVID Vaccination Clinic)
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Reception
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- The reception point is located to the left from the department entrance.
- The reception point is approximately 3m (3yd 10in) from the department entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is low (76cm or lower) .
- There is not sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is not a hearing assistance system.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is not sufficient space for a wheelchair user to use the waiting area.
- There is bench seating only.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (Tongue Tie Clinic)
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Waiting Room / Area (Phototherapy)
- There is a waiting room / area.
- The waiting room / area is approximately 16m from the department entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Room / Area (COVID Vaccination Clinic)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; COVID Vaccination Clinic.
- The room / area is approximately 5m from the department entrance.
- There is level access to the room / area.
- There is not a/are not door(s) into the room / area.
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the room / area.
- Lighting levels are good.
Consultation / Treatment Room (Tongue Tie Clinic)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Tongue Tie Clinic.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is not available.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Consultation / Treatment Room (Phototherapy Room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Phototherapy Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 80cm (2ft 7in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is not a bed / couch.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are no chairs with armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations
- There is not an/are not accessible toilet(s) available.
- The nearest accessible toilet(s) is/are located on the ground floor, along the main corridor near the main reception.
Standard Toilet(s)
- Standard toilet facilities are available.
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Toilet Facilities
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- The shared toilet is located along the department corridor.
- There is step-free access into the toilet(s).
- The standard toilet(s) is/are approximately 7m from the department entrance.
- There is pictorial and written text signage on or near the toilet door.
- The visual contrast between the external toilet door(s) and wall(s) is low.
- The colour contrast between the internal toilet door(s) and wall(s) is low.
- The colour contrast between the walls and floor is high.
- The toilet seats have a high visual contrast.
- An ambulant toilet cubicle is available.
- The ambulant toilet does not have horizontal wall mounted grab rails.
- There are vertical wall mounted rails on both sides of the toilet.
- The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is low.
- The height of the wash basin(s) is 79cm.
- The wash basin(s) tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The wall fixed soap dispenser is located to the right of the wash basin.
- Lighting levels are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Homerton Hospital Main Building link (new tab) - click here.
