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Acute Care Unit

Homerton University Hospital NHS Foundation Trust, Homerton Row, Hackney, London, E9 6SR

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Access Guide

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Getting To The Hospital

  • By Road View
    • Homerton University Hospital is located on Homerton Row in Hackney, East London.
      The postcode to use for Sat-Nav users is E9 6SR.
      From the west, Homerton University Hospital can be accessed via the A107 and the A102.
      From the east, Homerton University Hospital can be accessed via the B112 and Brooksby's Walk.
    • The car park for patients and visitors is located in front of the hospital.
      There is 3 hours free parking for Blue Badge holders, with no return within 2 hours.
      Car parking spaces for patients and visitors at the hospital are limited.
      On weekdays from 08:00 until 17:00, parking is limited to a small number of short stay parking bays (30 minutes and one hour).
      After 17:00 each day, weekends and bank holidays, parking is also available in the car park at the front of the hospital for all patients and visitors.
      There are also drop off and pick up bays located in front of the hospital.
  • By Bus View
    • There are 4 bus stops that serve the immediate vicinity of Homerton Hospital.
      2 are directly outside the hospital on Homerton Row / Homerton Grove - Stop D & Stop F, and 2 on adjacent streets – Wardle Street (Stop HA) and Brooksby Walk (Stop HB).
      Buses servicing these stops are are the 308, 242, W15, 488, 425, 276, 394 and 236.
    • There is not an onsite bus stop.
  • By Train View
    • The closest station is Homerton Overground, approximately 0.4 miles from the hospital (7minute walk).
  • By Underground View
    • The closest underground station is Stratford, approximately 3 miles from the hospital.
      Homerton Overground station is only two stops from Stratford (for Central Line, Jubilee Line and Docklands Light Railway), and only four stops from Highbury & Islington (Victoria Line and mainline rail).
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is a Patient Advice and Liaison Service (PALS) at the hospital.
  • The Patient Advice and Liaison Service (PALS) is located in a first floor portacabin, on the left hand side of the hospital site.
  • The telephone number for the Patient Advice and Liaison Service (PALS) is 020 8510 7315.
  • The email address for the Patient Advice and Liaison Service (PALS) is [email protected]
  • There are volunteers available for help and assistance at the hospital.
  • Volunteers can be found throughout the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, Makaton on request and different languages on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Hospital Parking

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located in front of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac and block paving.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 9 designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 320cm x 620cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located to the right of the main entrance.
    • There is not a dropped kerb from the drop-off point.
  • Paying View
    • There are not parking charges for the hospital car park.
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 24m (26yd 9in) from the main hospital entrance.
  • Comments View
    • For Blue Badge holders there is 3 hours maximum parking with no return within 2 hours.
    • For standard parking there is 1 hour maximum parking with no return within 2 hours.
    • There are limited standard parking spaces available based on a first come, first served basis.
    • The following Blue Badge bays are located beyond barrier controlled areas.
    • There is one Blue Badge bay located outside the Education Centre as shown in photograph 9.
    • The dimensions of this bay are 236cm x 675cm.
    • There are two Blue Badge bays located outside the Health Based Place of Safety building.
    • There are two Blue Badge bays located outside the Raybould Centre.

Public Parking

Getting To (Acute Care Unit)

  • The Acute Care Unit is/are located on the ground floor, along the blue corridor.
  • Access to the Acute Care Unit is via the main hospital entrance.
  • Enter via the main hospital entrance and follow the main corridor ahead up a slight ramp and past two sets of double doors.
    Continue along the corridor until you reach the blue corridor on the left hand side.
    Follow the blue corridor past a set of double doors until you reach the end where the X-Ray 2 department is.
    Turn right and follow the corridor past two sets of double doors and the entrance to the Acute Care Unit will be on the left hand side.
  • There is ramped/sloped access to the Acute Care Unit.
  • The Acute Care Unit is approximately 105m from the main hospital entrance.
  • There is a/are manual, double door(s) which may be difficult to open between the main hospital entrance and the department/service.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Outside Access (Main Hospital Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the hospital.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 164cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 161cm.
  • Comments View
    • There is an opening to access the main hospital entrance as shown in photograph 2.
    • The width of the opening is 210cm.

Ward

  • Ward Information View
    • This is a/an acute care ward.
    • This is a shared ward.
    • There is/are 5 bay(s) available.
    • There is/are 5 side room(s) available.
    • There is/are 35 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 160cm (5ft 3in).
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 139cm (4ft 7in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 114cm (3ft 9in).
    • There is a door release button when exiting.
    • The height of the door release button is 157cm (5ft 2in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 118cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 73cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There is one side room available with an accessible ensuite.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The colour contrast between the walls and the floor in the side room is good.
    • The lighting levels in the side room are good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is available on the ward.
    • The system is a fixed loop.
    • Staff are not trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor near the main reception.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor, along the main corridor in the green zone.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 12:00 to 13.30 and 16:00 to 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 09:00 to 10:00, 12:00 to 13:00 and 17:00 to 18:00.

Washroom

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 3 washroom(s) of this type in the unit.
    • The washroom surveyed is located at the end of the unit corridor on the right hand side.
    • The washroom surveyed is approximately 28m from the unit entrance.
    • There is step free access to the washroom surveyed once inside the unit.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 220cm x 190cm (7ft 3in x 6ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 160cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • As you face the wash basin the wall-mounted grab rails are on both sides.
    • The tap type is lever. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 126cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 145cm.
    • There is a flush on the transfer side.
    • There is a dropdown rail on the transfer side.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 98cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is good.
    • The colour contrast between the internal washroom door and wall is good.
    • The colour contrast between the dropdown rail(s) and wall is poor.
    • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is poor.
    • The toilet seat colour contrast is good.
    • The colour contrast between the shower wall-mounted grab rails and wall is poor.
    • The colour contrast between the washroom floor and walls is good.
    • Lighting levels are good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located on the right hand side of the unit corridor.
    • There is step-free access to the toilet(s).
    • The standard toilet(s) is/are approximately 7m from the unit entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The colour contrast between the external toilet door(s) and wall(s) is good.
    • The colour contrast between the internal toilet door(s) and wall(s) is good.
    • The colour contrast between the walls and floor is fair.
    • Some toilet seats have a good colour contrast.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The colour contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is poor.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located on either side of the wash basins.
    • Lighting levels are good.
  • Comments View
    • There are three similar standard toilets within the unit.

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